Location of Ooty White House Homestay is on a hilltop, providing a beautiful view of the city. However, the road leading to the property is poorly constructed and difficult to climb. Cleanliness of the rooms is average, with some guests complaining about broken toilets and unclean bathrooms. Food & Dining options are limited, and guests have to order from outside restaurants. Amenities are basic, and some guests have reported issues with hot water availability and broken electrical equipment. Check-in Experience has been mixed, with some guests praising the staff's helpfulness, while others have reported rude behavior from the owner.
Location
The property is located on a hill top with a beautiful view of the city. Although the road leading up to the property is narrow and poorly constructed, the location is peaceful and away from the hustle and bustle of the city. The property is situated close to major tourist destinations and has good connectivity. However, accessibility can be an issue and it is recommended to have your own vehicle. The location is scenic and provides a vintage feeling. The view from the property is phenomenal and breathtaking. The property is surrounded by nature and cultivating lands, providing a serene and tranquil environment.
Cleanliness
The property is not well-maintained and lacks basic amenities. The rooms are not clean and have a bad smell. The bathrooms are dirty and poorly maintained. The toilets are broken and the sink is leaking. The dustbins are not emptied regularly and the room cleaning is not done daily. The property is infested with mosquitoes and bedbugs. The property is not hygienic and does not provide a clean and comfortable stay.
Food & Dining
The food provided by the property is good and homely. The complimentary breakfast consists of idlis and coffee. The property does not have a restaurant and orders food from outside. The food delivery can be late and there are not many options available nearby. The property does not provide any snacks or tea. The food quality is good and the staff is helpful in ordering food.
Amenities
The property lacks basic amenities and facilities. The rooms do not have proper bedding, dressing tables, or shelves. The property does not have a power backup and the electricity keeps going off. The property does not have a television in all rooms and the channels available are limited. The property does not have a proper hot water supply and the geysers are not functional. The property does not have a proper Wi-Fi connection and uses a JioFi. The property does not provide any extra blankets or towels.
Check-in Experience
The check-in experience at the property is poor and unprofessional. The staff is rude and uncooperative. The owner cancels bookings without informing and takes advantage of the peak season. The staff demands upfront payment and denies check-in without payment. The staff does not provide any assistance with luggage and the road leading up to the property is difficult to climb. The staff does not provide any information about the local areas and the property is hard to locate.
