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Review Of Grand Mala Resort Pahalgam

Yanier, Pahalgam | 13.1 km from city centre

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    User Rating & Reviews

    3.2

    Good

    58 Ratings from other platforms

    The ratings for this property are based on authentic user reviews sourced from other platforms. You may refer to this information while making booking decisions without any liability on MakeMyTrip.

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The Location of Grand Mala Resort in Pahalgam is highly appreciated by guests. The property is situated near the Lidder River, providing a serene and peaceful environment. The Staff is courteous, friendly, and always ready to help. Guests have praised the Food & Dining at the property, although some suggest that the quality can be improved. The Cleanliness of the rooms is satisfactory, but some guests have suggested that it can be better. The Room size is decent, and the view from the rooms is breathtaking. Overall, Grand Mala Resort is a good option for those looking for a peaceful stay in Pahalgam.

    • Location

      The property's location is one of the top highlights mentioned by guests. Many guests have appreciated the serene and peaceful surroundings of the property. The property's proximity to the river has also been appreciated by many guests. Some guests have also mentioned that the property is located away from the crowded areas, making it an ideal place for a relaxing stay.

    • Staff

      The staff of the property has been highly appreciated by guests. Many guests have mentioned that the staff is friendly, courteous, and helpful. Some guests have also mentioned that the staff went out of their way to make their stay comfortable and memorable. The staff's prompt service has also been appreciated by many guests.

    • Food & Dining

      The food and dining experience at the property has been appreciated by many guests. Guests have mentioned that the food is delicious and the dining area is well-maintained. Some guests have also mentioned that the property offers a good variety of food options. However, a few guests have also mentioned that the food quality can be improved.

    • Cleanliness

      The cleanliness of the property has been appreciated by many guests. Guests have mentioned that the rooms and bathrooms are clean and well-maintained. Some guests have also mentioned that the property's common areas are also clean and well-kept. However, a few guests have also mentioned that the cleanliness can be improved in some areas.

    • Room

      The rooms at the property have been appreciated by many guests. Guests have mentioned that the rooms are spacious, comfortable, and well-furnished. Some guests have also mentioned that the rooms offer a good view of the surroundings. However, a few guests have also mentioned that the rooms can be noisy at times.

    Guest Reviews

    Terrible Stay

    Rated 1.0 by Jayanta Pal . Apr 09, 2023

    1. Hotel mentioned they cannot accept mmt voucher and i had to pay them directly. Later after calling mmt it was resolved. But i had to spend an hour to resolve 2. The name grand gafar does not exist any more name and owner has changed 3. The room was not a deluxe room. I paid a large amount just to receive a very small room. 4. Tv was not working. Hotel said it will not be fixed 5. No kettle was provided. After repeated ask, they did provide a kettle which was broken. Later it was replaced with a good one 6. No hot water 7. No power until 6 am

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