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Review Of Hotel KC Cross Road

Sector 10, Panchkula | 6 minutes walk to ISBT Panchkula | 14.9 km drive to Chandigarh International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.6

    Very Good

    653 User Reviews and 1074 Ratings

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    Guest Reviews

    Poor Stay

    Rated 2.0 by Anirudh Bakshi . Nov 22, 2024

    Room was near lift. Very noisy because of lift noise.

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    Poor Stay

    Rated 2.0 by RAVIKUMAR SHARMA . Business Traveller . Nov 15, 2024

    No wifi in all the rooms. Had to change rooms 3 times. Reusing the linen. Staff rude. Only front desk staff try to run the show.

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    Terrible Stay

    Rated 1.0 by NEERAV TIPNIS . Nov 12, 2024

    i had a very disappointing experience at this hotel. the room i was shown was old, poorly maintained, and had a musty, unpleasant odor. the noise insulation was terrible, and i could hear everything from the hallway and neighboring rooms. when i asked to upgrade, offering to pay extra, the front desk lost the key to the new room and couldn’t accommodate my request. the staff's attitude was apathetic, showing no urgency or interest in resolving the situation. after seeing the condition of the room, i refused to stay there altogether and decided to forgo the payment. i was also placed on the 4th floor, which appeared to have the worst rooms. i strongly advise against booking base rooms in this area of the hotel. overall, my experience was frustrating and well below expectations—i will not be returning or recommending this hotel to anyone.

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    Excellent Stay

    Rated 5.0 by Ritika Sharma . Solo Traveller . Nov 02, 2024

    Location is nice and in close proximity with the major markets and near by attraction. Room service was also nice. Food could have been better as there were limited options available. Overall a decent stay for short business trips near chandigarh and panchkula.

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    Hotel KC Cross Road has replied on Oct 07, 2024

    Dear mr.Ritika Sharma , greetings. Many thanks you for sharing your feedback regarding your stay! i am glad that we were able accommodate you with a comfort of up to your expectation lavel. Also, thank you for the kind words regarding your over all experience in our premises. W... Read more

    Average Stay

    Rated 3.0 by GAURANG SHAH . Business Traveller . Oct 23, 2024

    Rooms are very old and lack of basic facilities. Staff was goot and polite. Quality of food was also average.

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    Below average experience.

    Rated 2.0 by Rahul Bhatia . Business Traveller . Oct 20, 2024

    Room on floor 4 was given, paint job was poor. Electric kettle provided didn’t work. The room service didn’t respond. No cleaning happened. Some construction work was happening around on the floor all night long with people moving in lobby all night and sound of drilling. The reception personnel were cold. The internet was slow and was disconnecting regularly. The mobile signals were extremely low in room.

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    Poor Stay

    Rated 2.0 by ankit jain . Oct 20, 2024

    Room was having seepage smell with no ventilation support

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    Terrible Stay

    Rated 1.0 by Sagar Dugani . Business Traveller . Oct 17, 2024

    I have already raised a complaint and waiting for the resolution! rooms, service, the ac was not working the rooms were dirty, the bathroom was not working, the shower was not working the bedsheet and under the bed was full dirty

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    Bad rooms

    Rated 2.0 by Dishant Kohli . Business Traveller . Oct 17, 2024

    Not good stay. Rooms were not nice and bed was also making noice.

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    Good Stay

    Rated 4.0 by Sajid Khan . Oct 08, 2024

    Ok

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    Hotel KC Cross Road has replied on Oct 18, 2024

    Dear mr.Sajid Khan , greetings. Many thanks you for sharing your feedback regarding your stay! i am glad that we were able accommodate you with a comfort of up to your expectation lavel. Also, thank you for the kind words regarding your over all experience in our premises. We are... Read more

    Not a pleasant stay.

    Rated 2.0 by PRAMIT ARORA . Business Traveller . Oct 02, 2024

    It was smelling very bad. No windows in the room. Only one litre water bottle provided. The options in breakfast was very limited.

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    Hotel KC Cross Road has replied on Oct 07, 2024

    Dear mr. Pramit arora i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-mea... Read more

    Average Stay

    Rated 3.0 by Rakesh Sharma . Business Traveller . Oct 01, 2024

    It's an average hotel and no worth for money. Not maintained properly. Need maintenance. Room are very small.

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    Hotel KC Cross Road has replied on Oct 03, 2024

    Dear mr. Rakesh Sharma i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-me... Read more

    Worst property to stay

    Rated 1.0 by Ankit Goyal . Family Traveller . Sep 22, 2024

    Room was smelling very bad. No proper staff support. Requested for first aid kit, they were not having same. I will not recommend this property to anyone

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    Hotel KC Cross Road has replied on Oct 03, 2024

    Dear mr. Ankit Goyal i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-meas... Read more

    Disappointed

    Rated 3.0 by Mohammad Rashid . Business Traveller . Sep 21, 2024

    Review: i stayed in room 404 and was disappointed with the condition of the room. The bedsheets had stains, and the walls were also marked and dirty. The electric sockets were not properly secured and had loose connections, which felt unsafe. Overall, the room was poorly maintained and did not meet basic cleanliness and safety standards. Would not recommend staying in this room.

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    Hotel KC Cross Road has replied on Sep 24, 2024

    Dear mr.Mohammad Rashid i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-... Read more

    Terrible Stay

    Rated 1.0 by Tanvi Patri . Family Traveller . Sep 20, 2024

    Worst experience not at-all clean unhygienic unhealthy food with very expensive

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    Hotel KC Cross Road has replied on Sep 24, 2024

    Dear ms.Tanvi Patri i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-meas... Read more

    Excellent Stay

    Rated 5.0 by ATUL KUMAR . Business Traveller . Sep 16, 2024

    Stay was very comfortable however, we stayed only for a few hours as we had to leave for attending a meeting and as such, we could not experience the food etc available in the hotel.

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    Hotel KC Cross Road has replied on Sep 24, 2024

    Dear mr. Atul kumar, greetings. Many thanks you for sharing your feedback regarding your stay! i am glad that we were able accommodate you with a comfort of up to your expectation lavel. Also, thank you for the kind words regarding your over all experience in our premises. We are... Read more

    Average

    Rated 3.0 by Nitin Rana . Solo Traveller . Sep 14, 2024

    My door lock is not work properly room is very small almirah also nt working overall room its very bad

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    Hotel KC Cross Road has replied on Sep 24, 2024

    Dear mr. Nitin Rana i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-measu... Read more

    Poor Stay

    Rated 2.0 by vikas jaglan . Business Traveller . Aug 30, 2024

    Room is not comfortable, not clean properly, not any windows in room, food is ok and all is staff is good.

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    Hotel KC Cross Road has replied on Sep 24, 2024

    Dear mr. vikas jaglan i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the check-mea... Read more

    Average Stay

    Rated 3.0 by Kavitha Unnikrishnan . Business Traveller . Aug 27, 2024

    Room was average,. Foul smelling washroom and room was congested without any ventilation

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    Hotel KC Cross Road has replied on Sep 24, 2024

    Dear mr.Kavitha Unnikrishnan i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated the ch... Read more

    Very below average experience.

    Rated 3.0 by Aslam Arakkal Shamsuddeen . Business Traveller . Aug 09, 2024

    Good location. The parking attendant asks for money for the cab to drop us in front of the hotel. So the cab dropped us on the main road. Check in was smooth. Rooms need some serious upkeep. Everything looked old and about to breakdown. Wi-fi was terrible. Staff was good. They packed a sandwich and couple of fruits when we informed we had to leave super early and can’t stay for breakfast.

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    Hotel KC Cross Road has replied on Aug 12, 2024

    Dear mr.Aslam Arakkal Shamsuddeen i greetings from hotel k. C. Cross road, panchkula. Many thanks for sharing your feedback. We’re sorry to know that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have initiated ... Read more

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