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New Panvel East, Panvel | 43.1 km drive to T1 - Chhatrapati Shivaji International Airport
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Guest Reviews
Average Stay
Rated 3.0 by Prem Singh . Business Traveller . Nov 11, 2024
Ac was not working, shower was plugged, counter person was soft in nature, delivery of food was satisfactory.
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Terrible Stay
Rated 1.0 by Bharat Dagar . Business Traveller . Oct 11, 2024
The hotel asked me to pay extra charges.
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Was not giving me room
Rated 1.0 by Mohammad Abubakar Khan . Business Traveller . Jul 14, 2024
Didn't get the room till 5 p. M. No one was taking responsibility for this situation, mmt was also not helping me
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Nice stay in this hotels staff it’s good not a including breakfast but not
Rated 4.0 by Anil Chougule . Family Traveller . Jun 03, 2024
Good hotels for family and good staff booking time it’s breakfast inducting but it’s hotel manager saying it’s breakfast not available in this price
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Terrible Stay
Rated 1.0 by ishank gupta . Solo Traveller . May 15, 2024
I was denied check in at the hotel, the worst part was mmt failed to help and didn't even revert back
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Terrible Stay
Rated 1.0 by Sanjay Dubey . Family Traveller . May 12, 2024
Hotel person was not ready to give us the room as they said that room is booked ac by app and its their fault we will not provide the room and forced us to cancel l it and it was not refundable. So we requested them for 1 hrs to not cancel l and provide whatever normal room is available as there is one heart patient with us. Its very terrible.
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Poor Stay
Rated 2.0 by Gopal Joshi . Apr 10, 2024
Bathroom was not good. In room cockroaches are there. Not took pictures
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Worst stay!
Rated 1.0 by Rajdeep Dhavale . Solo Traveller . Apr 10, 2024
Staff was not polite. Paid extra after reaching the hotel for ac rooms. No complimentary water, had to pay extra for water. Bathroom door not working properly. Tv not working!
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Hotel staff denied AC room. was offering non AC room
Rated 1.0 by Vijay Deshpande . Solo Traveller . Mar 15, 2024
The manager at the reception denied an AC room while checking in. Had to call up the helpline and wait for almost 30 mins to get the matter resolved. backend teams did the necessary transactions with the hotel to finally allow my check in
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Worst experience
Rated 1.0 by Tushar Hudedmani . Couple Traveller . Mar 05, 2024
Despite booking hotel has asked for payment stating payment issue. After an argument we got the room The booking was with breakfast but we have informed the booking is of room only & you will not get any breakfast & water bottle. Got help during medical emergency but haven't received the return change paid for medicines. Have no issue about that but that is not the proper way of service.
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Average Stay
Rated 3.0 by harsh Sawant . Business Traveller . Jan 16, 2024
I am breckfast add on my booking but hotel say you order on swggy and zomato. And extra charges 200 i give the hotel because hotel say i am not type with meckmytrip.
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Budget stay with parking
Rated 4.0 by siddesh sangodkar . Family Traveller . Nov 16, 2023
Affordable stay, good parking space. Room quality could have been better. Restaurants closeby overall good experience
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Terrible Stay
Rated 1.0 by Nagesh Gopal Poojari . Nov 06, 2023
When i checked in the guy on the counter said next time dont pay online we won't accept. i entered my room it was full of dirt even the wash room was not smelling good after that the bed were making noises i don't know why my experience here was not good.
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Excellent Stay
Rated 5.0 by asha sonwane . Nov 04, 2023
Hotel is good. Thankyou
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Short transit stay
Rated 4.0 by Niraj Khandwala . Solo Traveller . Oct 02, 2023
Stayed for a night here. Rooms are big and were clean. The matress was also clean. Bathrooms could have been slightly cleaner - but overall was quite okay for this price. Good for a short transit stay.
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Excellent stay
Rated 5.0 by sivaramakrishna gummadi . Solo Traveller . Dec 26, 2019
Excellent stay at comfortable price
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Hotel O The Star Hotel has replied on Dec 28, 2019
Thanks for sharing your valuable feedback Sivaramakrishna Gummadi! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Sagar Read more
Good
Rated 4.0 by Ajnas aju . Group Traveller . Oct 05, 2019
Cleanliness in everything, well maintained, appreciate the level of service.
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Not Worth The price
Rated 3.0 by shailendra kushwah . Solo Traveller . Aug 31, 2019
Spent a night here, didn't get good ambience, RO water, food availability at night, room's condition was pretty ordinary. Do not recommend to quality lovers. No parking space, amenities available except free wifi and breakfast. Even The bathroom door didn't have closing knob. Tv didn't have any HD Channel. Pathetic overall experience. Even good night refill was not filled. Mosquitoes played DJ in The room throughout The night.
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Location good near to Panvel Station room was spacious and clean
Rated 4.0 by GOPAL GOYAL . Family Traveller . Aug 30, 2019
Comfortable stay and good staff behavior
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Hotel O The Star Hotel has replied on Sep 02, 2019
Thank you for your kind words, Gopal! We shall never stop pleasing you with our services. Regards, Amit Read more
Location Star new Panvel sector 16
Rated 4.0 by madhav Wagle . Business Traveller . Aug 23, 2019
Good people of receptions. But doors are improper.
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Hotel O The Star Hotel has replied on Aug 28, 2019
Hi, Madhav! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we'll strive to ensure better services further. Regards, Pravin. Read more