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You are booking hotel for more than 30 days

Review Of Hotel O The Star Hotel0123401234

New Panvel East, Panvel | 43.1 km drive to T1 - Chhatrapati Shivaji International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.2

    Good

    59 User Reviews and 98 Ratings

    Location3.6

    Cleanliness3.8

    Room4.5

    Food2.7

    Value for Money4

    Hospitality3.7

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    Guest Reviews

    Average Stay

    Rated 3.0 by Prem Singh . Business Traveller . Nov 11, 2024

    Ac was not working, shower was plugged, counter person was soft in nature, delivery of food was satisfactory.

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    Terrible Stay

    Rated 1.0 by Bharat Dagar . Business Traveller . Oct 11, 2024

    The hotel asked me to pay extra charges.

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    Was not giving me room

    Rated 1.0 by Mohammad Abubakar Khan . Business Traveller . Jul 14, 2024

    Didn't get the room till 5 p. M. No one was taking responsibility for this situation, mmt was also not helping me

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    Nice stay in this hotels staff it’s good not a including breakfast but not

    Rated 4.0 by Anil Chougule . Family Traveller . Jun 03, 2024

    Good hotels for family and good staff booking time it’s breakfast inducting but it’s hotel manager saying it’s breakfast not available in this price

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    Terrible Stay

    Rated 1.0 by ishank gupta . Solo Traveller . May 15, 2024

    I was denied check in at the hotel, the worst part was mmt failed to help and didn't even revert back

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    Terrible Stay

    Rated 1.0 by Sanjay Dubey . Family Traveller . May 12, 2024

    Hotel person was not ready to give us the room as they said that room is booked ac by app and its their fault we will not provide the room and forced us to cancel l it and it was not refundable. So we requested them for 1 hrs to not cancel l and provide whatever normal room is available as there is one heart patient with us. Its very terrible.

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    Poor Stay

    Rated 2.0 by Gopal Joshi . Apr 10, 2024

    Bathroom was not good. In room cockroaches are there. Not took pictures

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    Worst stay!

    Rated 1.0 by Rajdeep Dhavale . Solo Traveller . Apr 10, 2024

    Staff was not polite. Paid extra after reaching the hotel for ac rooms. No complimentary water, had to pay extra for water. Bathroom door not working properly. Tv not working!

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    Hotel staff denied AC room. was offering non AC room

    Rated 1.0 by Vijay Deshpande . Solo Traveller . Mar 15, 2024

    The manager at the reception denied an AC room while checking in. Had to call up the helpline and wait for almost 30 mins to get the matter resolved. backend teams did the necessary transactions with the hotel to finally allow my check in

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    Worst experience

    Rated 1.0 by Tushar Hudedmani . Couple Traveller . Mar 05, 2024

    Despite booking hotel has asked for payment stating payment issue. After an argument we got the room The booking was with breakfast but we have informed the booking is of room only & you will not get any breakfast & water bottle. Got help during medical emergency but haven't received the return change paid for medicines. Have no issue about that but that is not the proper way of service.

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    Average Stay

    Rated 3.0 by harsh Sawant . Business Traveller . Jan 16, 2024

    I am breckfast add on my booking but hotel say you order on swggy and zomato. And extra charges 200 i give the hotel because hotel say i am not type with meckmytrip.

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    Budget stay with parking

    Rated 4.0 by siddesh sangodkar . Family Traveller . Nov 16, 2023

    Affordable stay, good parking space. Room quality could have been better. Restaurants closeby overall good experience

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    Terrible Stay

    Rated 1.0 by Nagesh Gopal Poojari . Nov 06, 2023

    When i checked in the guy on the counter said next time dont pay online we won't accept. i entered my room it was full of dirt even the wash room was not smelling good after that the bed were making noises i don't know why my experience here was not good.

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    Excellent Stay

    Rated 5.0 by asha sonwane . Nov 04, 2023

    Hotel is good. Thankyou

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    Short transit stay

    Rated 4.0 by Niraj Khandwala . Solo Traveller . Oct 02, 2023

    Stayed for a night here. Rooms are big and were clean. The matress was also clean. Bathrooms could have been slightly cleaner - but overall was quite okay for this price. Good for a short transit stay.

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    Excellent stay

    Rated 5.0 by sivaramakrishna gummadi . Solo Traveller . Dec 26, 2019

    Excellent stay at comfortable price

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    Hotel O The Star Hotel has replied on Dec 28, 2019

    Thanks for sharing your valuable feedback Sivaramakrishna Gummadi! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Sagar Read more

    Good

    Rated 4.0 by Ajnas aju . Group Traveller . Oct 05, 2019

    Cleanliness in everything, well maintained, appreciate the level of service.

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    Not Worth The price

    Rated 3.0 by shailendra kushwah . Solo Traveller . Aug 31, 2019

    Spent a night here, didn't get good ambience, RO water, food availability at night, room's condition was pretty ordinary. Do not recommend to quality lovers. No parking space, amenities available except free wifi and breakfast. Even The bathroom door didn't have closing knob. Tv didn't have any HD Channel. Pathetic overall experience. Even good night refill was not filled. Mosquitoes played DJ in The room throughout The night.

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    Location good near to Panvel Station room was spacious and clean

    Rated 4.0 by GOPAL GOYAL . Family Traveller . Aug 30, 2019

    Comfortable stay and good staff behavior

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    Hotel O The Star Hotel has replied on Sep 02, 2019

    Thank you for your kind words, Gopal! We shall never stop pleasing you with our services. Regards, Amit Read more

    Location Star new Panvel sector 16

    Rated 4.0 by madhav Wagle . Business Traveller . Aug 23, 2019

    Good people of receptions. But doors are improper.

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    Hotel O The Star Hotel has replied on Aug 28, 2019

    Hi, Madhav! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we'll strive to ensure better services further. Regards, Pravin. Read more