Review Of Hotel Samrat International

Terrible Stay

Rated 1.0 by Sonu Kumar . Dec 15, 2024

Dirty & congested room unhygienic bathroom paid for ac room despite of that provide non ac room

Terrible Stay

Rated 1.0 by Raumplus India LLP . Business Traveller . Nov 22, 2024

I have not get the room which i booked, they said no room is available for now for kindly adjust till 12 pm then after we’ll change your room, so i stay in non ac room with no amenities. After my breakfast i went for my work and came back in evening, the room were not changed. - dirty washroom, no hand wash, soap or shampoo in washroom. -no blankets after i asked for the same they gave me dirty one. -dirty almirah where can’t put any cloths, no hangers -tv nor working because no addition socket. - no additional socket for mobile and laptop charging. Once socket which is far from bed. -no telephone to call reception or pantry. -dirty curtains -only one tube light in the room, no night ball nothing, one night ball is there but not working. -dirty chairs -asked for water from the morning but no one gives the same. -asked for extra charges for early check-in, but at the time of booking there was clearly mention that early check-in is the complimentary up to 6 hours.

Average Stay

Rated 3.0 by PREMENDRA WADHAWAN . Business Traveller . Nov 22, 2024

Location is good but breakfast timing is questionable i have to check in early by 8 15 but till that breakfast was not available

Good Stay

Rated 4.0 by N K PURI . Business Traveller . Nov 21, 2024

Nice location, near to patna jn rely station, food quality satisfactory, amenities and services satisfactory

Terrible Stay

Rated 1.0 by Asutosh Kumar Jha . Family Traveller . Oct 28, 2024

Worst hotel. I ordered and paid for 3 beds. They gave me 2 bed and i slept on sofa full night. They don't give mosquito coils, heavy mosquito. Bathroom fittings are broken. Toilet seat broken. Taps leakage and broken. No facility. The doors don't have locks. My room has no key and it was all time open. Worst ever experience.

Terrible Stay

Rated 1.0 by ASHOK KUMAR . Solo Traveller . Oct 26, 2024

Horrible!everything about this hotel is terrible. Room, service, breakfast and cleanliness extremely bad

Worst hotel ever i have stayed in my life

Rated 1.0 by Nayani Bonia . Business Traveller . Oct 17, 2024

Worst service there is no key for rooms first 1 week it was like we used to wait for someone to come and some one will open the door then we asked to meet the housekeeping manager he never met i don’t k know why how much time it takes to make the key and many more like room isn’t clean properly they used dirty mop and smelly clothes staff are not professional and every one getting angry very easily and bathrooms are not clean properly and jet spray also not working overall very very bad and terrible experience strongly not recommend this hotel.

Terrible Stay

Rated 1.0 by raju choubey . Business Traveller . Oct 01, 2024

amenities and services is concerned, it's terrible and disastrous experience. This property is meant for plundering to the customers as located in prime location.

Terrible expe

Rated 1.0 by Bhushan Kumar . Family Traveller . Sep 26, 2024

Room was full with bad odour, bathroom fittings was not upto mark, ac controlling was in the hand of guest. I had no other option as there was no cancellation option.

Terrible Stay

Rated 1.0 by Tarun kumar . Solo Traveller . Sep 16, 2024

Not maintained hygiene, no response and poor service. Very bad experience

Terrible Stay

Rated 1.0 by piyush jaiswal . Solo Traveller . Sep 15, 2024

The property didn't provide a single bottle of drinking water. The rooms are so shabby and lack maintenance. The room service is also nil and they don't listen. They didn't provide basic toiletries even. And in the night there is a very bad atmosphere which will make any family very uncomfortable.

Poise aur neen ki barbadi

Rated 1.0 by Veekesh Agrawal . Solo Traveller . Aug 29, 2024

Room is smellng, ac not working. Bathroom me pani tapak rhea hai. Staff is not professional. Paisa aur raat barb-ad karni ho to jarur book karen.

Terrible Stay

Rated 1.0 by Abhishek Verma . Business Traveller . Jul 24, 2024

A very unhigene toilet and washroom were damaged the toilet sheets were broken and the bedsheet changed in 3 days after several reminde and food quality and service was very delayed.

Dont even think to choose this hote

Rated 1.0 by Lakshman Prasad . Family Traveller . Jul 19, 2024

Except hotel location, everything was pathetic, i remember it used to be one of the best hotels in patna. It's terribly in bad shape now not recommended

Average Stay

Rated 3.0 by S Ramaswamy Viswanathan . Family Traveller . Jul 19, 2024

Stayed for two days. Rooms were good but not services. No hot water. Door lock was posing problem. Overall it was so so.

Poor Stay

Rated 2.0 by Pramod Myadam . Jun 21, 2024

Fake company. Fake company hai

Hotel manger behaviour and stay experience in patna samrat hotel

Rated 1.0 by satya prakash . Family Traveller . Jun 11, 2024

Hotel staff and manger behaviour was pathetic. Firstly they were not acknowledging that they have received confirmation for room booking since i booked and when i called to makemy trip customer they contacted to hotel and after that hotel manager allocated the room. -room condition was very bad. -unclean room, unclean bed, toilet flush not working. -toilet taps connection found leaking and bad smell inside room. -doors were broken. It was not getting packed. -landline phone was not working, tv was not working. Apart from all these above bad things the most annoying thing was hotel manager behaviour. He was very rude and annoying.

Poor Stay

Rated 2.0 by Amit Vikram . Family Traveller . Jun 01, 2024

I didn’t stay in the hotel. When i entered the hotel there was no one at reception or any staff to help with my luggage. Thereafter when i was shown the room which had no key along with not so pleasant interior and smelling room, i decided to leave the hotel and move to another one. At reception i was told that my money will be refunded as they haven’t confirmed my details of hotel check in. Being assured i checked out and moved to another hotel in the vicinity which was much better. My money hasn’t been refunded yet inspite of assurance from the hotel staff at reception

Bad experience

Rated 1.0 by Minhaj Alam . Business Traveller . May 17, 2024

I recently stayed at samrat international hotel, and it was a nightmare. The room was filthy, with stained carpets, dusty surfaces, and cobwebs in the corners. The bed linens were dirty and smelled bad. The air conditioning was broken, making the room unbearably hot. Despite multiple calls to the front desk, no one came to fix it. The bathroom was disgusting, with a dirty toilet, grimy sink, and moldy shower. Towels provided were dingy and seemed previously used. The hotel staff was unresponsive and unhelpful. Overall, it was an extremely disappointing experience. I would not recommend this hotel to anyone

Horrible hotel of patna

Rated 1.0 by Suman Das . Business Traveller . May 08, 2024

Horrible reception behaviour. Horrible cleanliness and hygiene. Horrible food quality. Horrible hospitality and staff behaviour. This property has frequent police raids at midnight for unknown reasons.