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You are booking hotel for more than 30 days

Review Of RETREAT CRASSULA OVATA

Upper Pelling, Pelling

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    • SOLO
    4.1

    Very Good

    90 User Reviews and 146 Ratings

    Location4.6

    Cleanliness4.4

    Room4.6

    Value for Money3.9

    Food4.2

    Security4.4

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    Guest Reviews

    Good Stay

    Rated 4.0 by Partha Mukherjee . Family Traveller . Dec 25, 2024

    Overall a very pleasant stay for us. Excellent view of kanchenjunga from the bed. Amazing food, though the buffet bf menu should have been more lavish. Polite and courteous staff, but no one is around after 9pm. Good location, but local shops are 1km away. Highly recommend for family travellers

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    Great view of kanchenjangha

    Rated 4.0 by Shrimoy Mukherjee . Family Traveller . Dec 24, 2024

    Great view, friendly stuff, great rooms but wifi was not working and food is average here. Overall experience was great.

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    Excellent Stay

    Rated 5.0 by Mihir Roy . Nov 24, 2024

    Our room no. 203 was excellent. It was neat & clean. Had private wonderful clear view of kanchanjangha & mountain from the room. Bathroom was very clean. Staff was attentive. Taste of food was delicious. Hotel has own travels for sightseeing & pickup -drop facility.

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    Cheating by hotel ( deluxe room given against booking of super deluxe room)

    Rated 3.0 by Sanjoy Talukder . Family Traveller . Nov 17, 2024

    Given me deluxe room (non-mountain view) against booking of super deluxe room (with mountain view. When objected, the hotel manager could not give me. Cheating happened with me as i booked the hotel for seeing the mountain in the morning. Felt cheated.

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    Excellent Stay

    Rated 5.0 by Sampa Biswas . Family Traveller . Nov 01, 2024

    We are really satisfied with the hotel rooms that are provided us and the location and food quality of the hotel are awesome. And another thing i must mention the hotel staff are well behaved and co-operate very much.

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    Terrible Stay

    Rated 1.0 by Abhishek Bandyopadhyay . Oct 23, 2024

    Rooms were shabby. A terrible vibration and noise was constantly disturbing. Rooms were underground towards the pit with very limited view.

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    Best hotel in pelling

    Rated 5.0 by ALOK SARKAR . Family Traveller . Oct 20, 2024

    Clean and well maintained rooms. Professional staffs. Delicious foods. Excellent location. 24 hrs hot water. Round the clock room service. What else you need!

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    Excellent Stay

    Rated 5.0 by Karabi Sarkar . Family Traveller . Jun 23, 2024

    excellent experience to stay in this hotel .... location also very good ...staff behaviour very good... food quality is excellent 👌... thanks MMT

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    Cleanliness was major issue

    Rated 3.0 by Sujata Tewatia . Family Traveller . Jun 19, 2024

    Nice location and great views from balcony but cleanliness was the major issue. Stained bed sheets and used pillow, blanket covers was upsetting but changed on request.

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    Good Stay

    Rated 4.0 by prashant sachan . Jun 13, 2024

    Good experience in this hotel

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    Excellent Stay

    Rated 5.0 by Ayan Mukherjee . Family Traveller . Jun 07, 2024

    excellent property. excellent staff behaviour. excellent staff service. most importantly I think this is the best property in pelling. location is fabulous.

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    Mm t scam

    Rated 1.0 by Sayantan Dutta . Family Traveller . May 31, 2024

    I had booked a deluxe room with view the room that was given to me its was in the basement of the hotel with view of jcb parked outside.

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    Average Stay

    Rated 3.0 by TAPABRATO SARKAR . Group Traveller . May 27, 2024

    We have booked three super deluxe rooms however one room had full blocked view. And as per hotel only 1 room is premium and other two are normal super deluxe room however charges are same for all the three rooms.

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    Excellent Stay

    Rated 5.0 by Saswati Das . Family Traveller . May 14, 2024

    We stayed in super deluxe room. Room was very spacious and had a balcony with a clear view of mountain. Washroom was so big like another room and super clean. The hotel ambiance was amazing in both day and night time. All staffs were very polite. Food in their restaurant was very tasty and good in quantity. They provided buffet breakfast like milk with cornflakes, bread butter-jam with omelet/boiled egg, juice, idli, alu paratha, fruits, tea and coffee. All items were very tasty. The hotel location was superb. Near to sky-walk and rabdentse ruins,

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    overall my tour is very nice

    Rated 5.0 by Indrajit Chowdhury . Family Traveller . May 08, 2024

    very nice property and accommodation & staff behavior remarkable. location is nice . food quality and quality nicev👌 .

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    Our stat

    Rated 4.0 by Suman Dutta . Family Traveller . Apr 16, 2024

    An excellent location with good food and well behaved employees. The only drawback, the property is lacking in maintenance. The best view of the kanchenjunga is from the premium room. Location 5/5 food 4/5 employee 4/5 maintenance 3/5

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    Terrible Stay

    Rated 1.0 by Santanu Saha . Couple Traveller . Apr 13, 2024

    It was not same as the picture, no mountain view room was provided. Bathroom was untidy, needs more maintenance

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    Awesome retreat crassula ovat

    Rated 5.0 by Juin Brahma Neogi . Family Traveller . Apr 09, 2024

    Wonderful experience, top class location, delicious food, cozy stay. Just opposite to the pelling halipad.

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    Nice property and excellent location

    Rated 5.0 by Ansu Mishra . Family Traveller . Apr 08, 2024

    It’s an amazing property with great location. Housekeeping staffs are very cooperative and nice. Enjoyed the weather and surrounding of the property.

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    2/10

    Rated 2.0 by CHANDAN GUPTA . Family Traveller . Mar 25, 2024

    The room i was assigned had a jcb parked in front of the balcony, despite booking a deluxe room. The receptionist mentioned that rooms booked through make my trip are auto-allocated. This seemed to prioritize direct bookings or those through specific agents. Additionally, the exhaust had an opening that let cold air into the bathroom, compromising privacy. However, i enjoyed the view of kanchenjunga from the restaurant and found the chinese food there enjoyable. I would advise against ordering other cuisines.

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