Pondy Heights is a centrally located property with well-maintained rooms and ample basement parking. The staff is friendly, helpful, and down-to-earth. Despite the effects of Cyclone Fengal, the management handled every situation perfectly and ensured the safety and comfort of the guests. The rooms are clean, cozy, and spacious with excellent washrooms. The property owner is hospitable and suggests good locations to visit and restaurants to try. The property lacks room service and breakfast options, but the staff compensates by providing complimentary breakfast and water bottles on request.