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You are booking hotel for more than 30 days

Review Of Hotel Karai0123401234

Central Pondicherry, Pondicherry | 5.0 km drive to Puducherry Airport (PNY)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.0

    Very Good

    260 User Reviews and 401 Ratings

    Sort By:

    Guest Reviews

    Most generous host

    Rated 5.0 by RAGINI Ragini . Family Traveller . Dec 01, 2024

    I would like to share my story. We got caught in cyclonic rain yesterday and we had to check out today. The hotel owner along with his staff helped us a lot. They arranged cab for all the guests, made sure we all had breakfast before leaving. The staff carried our luggages and made we all sure we all get inside the cab safely despite heavy rains and knee-reaching flood on the road. I have never seen such a humane act from any host. We owe him a lot and pray for his good health and fortune. Apart from this the rooms were clean and up to the mark service-wise. Thank you sir!

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    Very wonderful rooms

    Rated 4.0 by Karthik Ramachandran . Business Traveller . Nov 29, 2024

    Super rooms and service very good so very nice foods nice. It's wonderful in pondicherry rooms is the best properties

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    Average Stay

    Rated 3.0 by POORNIMA VAIDYANATH . Group Traveller . Oct 21, 2024

    The room was decent. But the restaurant had very minimal menu. Also proper toiletries were not provided

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    Hotel Karai has replied on Nov 05, 2024

    Thank you for your feedback. We apologize for the limited menu and missing toiletries. We will work on improving both to enhance your experience. We hope to welcome you again soon. Best regards, Fernandez J Hotel Karai Read more

    Good Stay

    Rated 4.0 by Gavaskar R . Business Traveller . Oct 18, 2024

    Nice location city centre neat and clean beds and toilet nice staffs food centre neat and clean

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    Hotel Karai has replied on Nov 05, 2024

    Dear Sir, Thank you for your positive feedback! We're glad you enjoyed our location, cleanliness, and friendly staff. We appreciate your comments and look forward to welcoming you again soon. Best regards, Fernandez J Hotel Karai Read more

    Average Stay

    Rated 3.0 by Ravi Dhanani . Oct 10, 2024

    Hotel karai staff/management is new and less experienced. Overall service is like a guest house, doesn't feel like a good quality hotel. They provide cold packed breakfast and don't provide tea or coffee. I don't suggest this hotel to anyone

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    Hotel Karai has replied on Oct 16, 2024

    Dear Ravi Dhanani, Thank you for your feedback about your stay at Hotel Karai. I apologize for the service not meeting your expectations and appreciate your comments regarding our staff and breakfast offerings. We are actively working to improve our services and training. W... Read more

    Good Stay

    Rated 4.0 by Bhushan Bhatkar . Family Traveller . Sep 17, 2024

    Good hotel. Staff is also very good but they have charged us 1000 rupees extra as check in time is 12pm and we have reached their at 7am. Overall experience is very good

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    Hotel Karai has replied on Sep 23, 2024

    Dear Bhushan Bhatkar, Thank you for your positive comments about our hotel and staff! I understand your concern about the early check-in charge. It’s our policy, as check-in is at 2 PM, but we appreciate your feedback and will take it into consideration. We hope to see y... Read more

    Good Stay

    Rated 4.0 by Loganathan patturaj . Business Traveller . Sep 16, 2024

    It’s very good location in pondy, well maintained rooms worth for the tarif. Note: but internal service they have to improve with fixing a professional manager to handle the hotel managment

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    Hotel Karai has replied on Sep 23, 2024

    Dear Loganathan Sir, Thank you for your kind words about our location and rooms! We appreciate your feedback on our service and are working to improve it by bringing in a professional manager. We hope to welcome you back soon! Best Regards, Fernandez Front Office Manag... Read more

    Good stay.

    Rated 4.0 by Jayakumar skv . Business Traveller . Sep 11, 2024

    It was a good stay at karai. Recommend this hotel. Its in a prominent location at pondicherry. Clean.

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    Hotel Karai has replied on Sep 16, 2024

    Dear Jayakumar, Thank you for your positive feedback! We’re delighted you enjoyed your stay and appreciated our prime location and cleanliness. Your recommendation is greatly appreciated. We look forward to welcoming you back! Best regards, Joseph Fernandez Read more

    Stay at pondicherry for 3days as a business traveller for 3days. Good amenities

    Rated 5.0 by Prakash Kakkarwada . Business Traveller . May 31, 2024

    Good size rooms with excellent hospitality and service. Centrally located to the main road and accessible

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    Hotel Karai has replied on Jun 10, 2024

    Really happy for your good review sir always welcome good hospitality service waiting for you Thank you Read more

    Average Stay

    Rated 3.0 by Balasubramaniam A . May 27, 2024

    No care & proper response from the staff. Had to ask for everything like water, soap, shampoo etc.

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    Hotel Karai has replied on Jun 26, 2024

    Dear Sir, Really Sorry for the inconvenience It will not happen in future we will take care you we will give best service Read more

    Best food@ pondy with stay

    Rated 5.0 by Gavaskar R . Business Traveller . Feb 05, 2024

    Nice location city center near to access all places very polite staff & food quality & taste super.

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    Hotel Karai has replied on Feb 06, 2024

    THANKS FOR YOUR REVIEW SIR Read more

    Excellent Stay

    Rated 5.0 by annappan J . Business Traveller . Feb 01, 2024

    Hotel karai was so superb and i feel comfortable in stay. Also, the house keeping and all the people are so polite and good service

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    Hotel Karai has replied on Feb 06, 2024

    THANKS FOR YOUR REVIEW SIR Read more

    Decent stay & poor service

    Rated 3.0 by Sathyanarayanan MSK . Family Traveller . Jan 29, 2024

    Hotel is decent & good. But pillows are not clean. Not provided towels in the rood. No bucket & mug. Have to ask everything. Restaurant not giving importance to the guest who is staying in their. They asked us to order in swiggy or zomato because of heavy growd. Overall decent place to stay but poor service.

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    Hotel Karai has replied on Feb 06, 2024

    Really sorry for the inconvenience sir it will not happen in future we will take care Read more

    Average Stay

    Rated 3.0 by Joydeep Bose . Couple Traveller . Jan 17, 2024

    The hotel is good place to stay but they need to focus on their hygiene. There were stains on the bed which they replaced once we pointed it out. Their customer service is good but they need to focus on their hygiene and quality of life. Also, they serve breakfast at 8:00 am which is very late for travellers who like to travel early.

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    Hotel Karai has replied on Feb 06, 2024

    Really sorry for the inconvenience sir it will not happen in future we will take care all the facility Read more

    Review

    Rated 2.0 by Deepak Singh . Family Traveller . Jan 16, 2024

    We booked two room, bathrooms did not have proper ventilation, car parking is a big issue. Morning food is good, location is good

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    Hotel Karai has replied on Feb 06, 2024

    Really sorry for the inconvenience sit it will not happen in future we will take Read more

    Useless, worthless, don't choose

    Rated 1.0 by S GLORY NIRANJAN DAS . Couple Traveller . Jan 15, 2024

    Wash room no bucket and mug, room service worst, no one lifting the call for room service, water bottle not there, and for electric kettle is damaged and covered with cello tapes we afraid of to use, charged too much rs. 3700 is not good for that hotel, morning breakfast not available in the restaurant, overall useless

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    Hotel Karai has replied on Feb 06, 2024

    Dear Sir Really sorry for the inconvenience it will not happen in future we will take care Thanks Regards Thulasiraman Front office Manager Read more

    Good service

    Rated 5.0 by Shriraam SJ . Business Traveller . Jan 12, 2024

    Good service by all the people in the hotel and great accommodation nice place to stay enjoy the service

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    Hotel Karai has replied on Feb 06, 2024

    THANKS FOR YOUR REVIEW SIR Read more

    Good Stay

    Rated 4.0 by ARK Jyothi . Business Traveller . Dec 22, 2023

    Property is located at prime location, and it is easily accessible by bus route. Food was not part of my package amenities & services were good.

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    Hotel Karai has replied on Feb 06, 2024

    THANKS FOR YOUR REVIEW SIR Read more

    Very poor receiption

    Rated 2.0 by Senthilvelan Selvaraj . Solo Traveller . Dec 19, 2023

    While check in by 6. 30 am as well as while check out by 11. 30 am no one was there at the reception. After 10-15 minutes person came from tea shop otherwise room was clean and neat

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    Hotel Karai has replied on Feb 06, 2024

    Dear Sir Really sorry for the inconvenience it will not happen in future we will take care Thanks Regards Thulasiraman Front office Manager Read more

    Smelly room and dirty ac vents

    Rated 2.0 by Cysil Jason . Solo Traveller . Nov 14, 2023

    The room was too small and importantly smelly. The in charger person who showed the room, did nothing to make things better. I had to keep the door open to let some fresh air in. The ac vent was dirty and it being right on top of me gave me a very bad headache.

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    Hotel Karai has replied on Feb 06, 2024

    Dear Sir Really sorry for the inconvenience it will not happen in future we will take care Thanks Regards Thulasiraman Front office Manager Read more