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Review Of Le CHATEAU0123401234

White Town, Pondicherry | 5 minutes walk to Promenade Beach | 6.0 km drive to Puducherry Airport (PNY)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.7

    Very Good

    145 User Reviews and 223 Ratings

    Location4.6

    Cleanliness4

    Room3.6

    Food3.4

    Value for Money3.2

    Hospitality4.3

    Sort By:

    Guest Reviews

    Good Stay

    Rated 4.0 by Asif Khan . May 30, 2024

    Stay was comfortable. Pros. Near to rock beach just 5 min walk. All restaurants in white town surrounds this hotel. Service is good, cons. Parking of vehicles is difficult as they will park the vehicle in some shed space about 1km from hotel if not available in road nearby. Breakfast average, food quality need to be improved.

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    Le CHATEAU has replied on Jun 18, 2024

    Dear Asif Khan, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to ... Read more

    Horrible stay experience

    Rated 1.0 by Pradeep KN . Family Traveller . Apr 01, 2024

    I wish i could give a negative rating. They are literally ripping you off. We had to stay in small smelly room, may be 8x8. The rooms starts and ends as soon as you enter. Looks like many of photos uploaded are fake and so are reviews. There are photos that has pool but there is no pool in the hotel. The rooms are smelly and unclean. There is no proper ventiallation and there are 2 small windows which opens up to some pipes and rear portion of the hotel. There was a lizard in t eh bathroom and and our daughter was dead scared to go to bathroom and probably there was bedbugs as well. Whole night there was so much of noice and sound, i dont know what was happening.

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    Excellent Stay

    Rated 5.0 by Sri Harsha . Mar 07, 2024

    Abosulute classic and french style cafe, the breakfast buffet was yum, especially the chicken sausage, would love to visit once more

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    Le CHATEAU has replied on May 09, 2024

    Dear Sri Harsha , Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. W... Read more

    Review of hotel

    Rated 1.0 by Soumya Dey . Family Traveller . Jan 31, 2024

    Over priced & 4 times called via intercom for room service but unfortunately no body received, no proper lighting in the room, ac not worked properly.

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    Just go for it

    Rated 5.0 by Bhaktabandhu Biswal . Couple Traveller . Nov 24, 2023

    Amazing location, courteous staff and beautiful ambience. I booked this hotel for my parents and they were so happy with their stay. Thank you le chateau team!

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    Le CHATEAU has replied on Dec 04, 2023

    Dear Bhaktabandhu Biswal, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look f... Read more

    Location is good, breakfast is poor, everything else average

    Rated 3.0 by Prateek Goenka . Family Traveller . Oct 23, 2023

    The hotel scores only for its location. Classic rooms are small with ergonomic issues. Rooms have started showing their age. However, the most disappointing is the breakfast. Forget spread, even refill takes time. Severely mismanaged - understaffed, no bowls present for taking liquid items have to keep asking staff multiple times. And they will keep only one jug of fruit juice - causing mayhem and rush among-st guests. And after 3-4 jugs they replace it with canned juice.

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    Le CHATEAU has replied on Nov 03, 2023

    Dear Prateek Goenka , Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forwa... Read more

    Nice stay

    Rated 5.0 by karthic Prasad . Couple Traveller . Sep 20, 2023

    The room was good. We booked room with balcony which was good for taking photos. Hotel staff were very good. Breakfast could be better

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    Le CHATEAU has replied on Feb 21, 2024

    Dear Karthic Prasad, Thank you for your warm words of appreciation. Our Team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm Regards, Read more

    Very poorly maintained property

    Rated 2.0 by RASHMI SANGEKAR . Family Traveller . Sep 11, 2023

    Bathroom were unclean. Breakfast had no options. Service was very slow. Room was ok. For the price of rs 8500 it was not at all worth

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    Overall good experience - breakfast was average though

    Rated 4.0 by Soma Easwaramoorthy . Couple Traveller . Jun 27, 2023

    Loved + walkable to beach + roof top open to sky bistro + spacious room could improve + breakfast buffet - may be we stayed during weekdays and there were only fewer other guests the buffet only had very limited item + breakfast coffee was watered down

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    Le CHATEAU has replied on Jul 05, 2023

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to host... Read more

    Forgettable

    Rated 1.0 by Joydeep Bhattacharji . Family Traveller . May 30, 2023

    Overpriced. Concept of service is alien to them. They are over charging simply for their locational advantage. Barring that the rest is best left unsaid.

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    Great ambience and comfortable stay

    Rated 5.0 by Abhijeet Bhattacharya . Family Traveller . May 27, 2023

    The hotel is located in the heart of the french quarter. It is in close proximity to all the cafes as well as the rock beach. The hotel has in house restaurants as well as a bakery. Great ambience. The in-house restaurants have a great menu spread and offers delicious food items. Great customer service. All the happening places in the french quarter are within walking distance.

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    Le CHATEAU has replied on Jun 30, 2023

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to host... Read more

    Average Stay

    Rated 3.0 by Luis Francisco Dias . Apr 09, 2023

    Location was excellent but housekeeping was non existence. Room was not cleaned despite three requests. Finally only bin was emptied but room was not swept and bathroom not cleaned. Staff were pleasant but not very helpful. We stayed three nights. Got buffet breakfast only on the first morning. The other two were a la carte only after request. The kitchen hadn't opened even at 8. 30am and we had to run around trying to find the staff. As a result we were late for our 9am tour. Service in general was poor. Hotel ok for couples but not families. "superior balcony" is just a balcony with pots. Can't sit out or enjoy.

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    Le CHATEAU has replied on Apr 22, 2023

    Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better Read more

    Overall good

    Rated 4.0 by Dipanjana Bhattacharyya . Family Traveller . Feb 07, 2023

    We stayed for 3 days in pondicherry. The location of the hotel was perfect for us as it's very near to beach. The room was not that big for 3 people to share. Restaurant food was good breakfast was not so much. Very less options. Price is on higher side only because of location it seems. Rest all are average.

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    Le CHATEAU has replied on Apr 22, 2023

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hos... Read more

    Good location, close to beach

    Rated 4.0 by Mangesh Awasekar . Family Traveller . Jan 03, 2023

    It's cool and cosy hotel, good for family stay

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    Le CHATEAU has replied on Feb 21, 2024

    Dear Mangesh Awasekar, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forw... Read more

    Average Stay

    Rated 3.0 by Ramalakshmi Akella . Dec 28, 2022

    The location was quite good. It’s a happening place. While the room and the service were decent enough, complimentary breakfast could’ve been better. No

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    Great locations and hotel.

    Rated 5.0 by Rahat Santosh . Solo Traveller . Dec 22, 2022

    Location is great. Amenities are good too, and hotel hygiene is also great.

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    Le CHATEAU has replied on Jul 02, 2024

    Dear Rahat Santosh, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward... Read more

    Bed & breakfast

    Rated 3.0 by Agalyah Kalyankumar . Business Traveller . Dec 21, 2022

    The property is located in a good spot in the french town and is hygienic and maintained well but is otherwise a normal property with small rooms and just about a decent breakfast. One may hence consider the price being paid and the facilities obtained when booking this property.

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    Stay at le chateau

    Rated 3.0 by Prabhat Purohit . Family Traveller . Dec 21, 2022

    Food was good. However, the room size is really small and service is average. Used plates kept outside the door was taken out for a day.

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    Location

    Rated 4.0 by Lawrence Francis . Family Traveller . Nov 16, 2022

    Close to the beach an shopping centre’s

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    Breakfast food

    Rated 4.0 by Jigar Desai . Couple Traveller . Nov 12, 2022

    Breakfast was average but restaurant food was good.

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