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Review Of Serenity Sunrise Beach Resort
ECR , Pondicherry | 3.6 km drive to Puducherry Airport (PNY)
User Ratings & Reviews
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Guest Reviews
Good Stay
Rated 4.0 by Swarag Reddy K . Oct 06, 2023
Its a good place to stay and very near to the beach. Rooms are neat and good
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Serenity Sunrise Beach Resort has replied on Nov 03, 2023
Dear Swarag Reddy K, the entire team joins in thanking you for staying us and for making us your preferred choice. We appreciate you taking out your valuable time to share this wonderful feedback on our property and staffs. We look forward to your next visit and the joy of servin... Read more
Average stay
Rated 3.0 by Bala Murugan K . Family Traveller . Aug 16, 2023
Ok for budget stay. Only advantage of this place is very close to serenity beach, walkable distance.
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Serenity Sunrise Beach Resort has replied on Sep 05, 2023
Dear Bala Murugan , Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Pathetic experience
Rated 1.0 by Kuntal Roy . Family Traveller . Aug 15, 2023
Reached hotel in the night the door was locked from inside and the receptionist didn’t pick up the call after half an hour of continuous effort finally the receptionist opened the door and then allocated a room in which only one very bed was there for 3 people and one mattress was there at the ground while the image was for. One queen sized bed and one single occupancy bed and the breakfast was also horrible.
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Serenity Sunrise Beach Resort has replied on Sep 05, 2023
Dear Kuntal Roy, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Average Stay
Rated 3.0 by Bharat Bhushan . Jul 13, 2023
It was on nice location. It was clean. But few things they should take care. Like there was some issue with ac for 10-20 minutes. They should keep it ready before checkin
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Serenity Sunrise Beach Resort has replied on Aug 08, 2023
Dear Bharat Bhushan, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Fine
Rated 3.0 by Anjali Tripathi . Group Traveller . Feb 08, 2023
If u are planning to stay and sleep for night it’s a okay place. Don’t drink and vomit, cleaning is chargeable if u puke inside.
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Serenity Sunrise Beach Resort has replied on Feb 21, 2023
Dear anjali, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Not value for money
Rated 3.0 by PRASADA KV . Family Traveller . Jan 30, 2023
Even though location was good, but the tariff charged is very high. Paid rs 6, 000- almost per room night, bed sheets were not changed for two nights stay. Complimentary breakfast offered was also bad. No proper service.
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Serenity Sunrise Beach Resort has replied on Feb 21, 2023
Dear prasada, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Poor Stay
Rated 2.0 by Sanjiv Dubey . Jan 03, 2023
room was not maintained looking like its not delux. lots of mosquito are there.mainly the door lock handle was broken condition difficult to stay in such a bad place
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Serenity Sunrise Beach Resort has replied on Jan 21, 2023
Dear sanjiv, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Very good
Rated 3.0 by YOGESH AGRAWAL . Family Traveller . Dec 31, 2022
Very good location near beach
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Serenity Sunrise Beach Resort has replied on Jan 21, 2023
Dear yogesh, thank you for your warm words of appreciation. Our team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Read more
Poor Stay
Rated 2.0 by ankit srivastava . Dec 28, 2022
1. Poor service quality 2. No fascility for hot drinking water 3. Only good thing is location 4. Rooms look like a hostel roo
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Serenity Sunrise Beach Resort has replied on Jan 21, 2023
Dear ankit, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Awesome
Rated 5.0 by Sheela Gowda . Group Traveller . Sep 23, 2022
It was amazing. The staff was supportive and very sweet
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Serenity Sunrise Beach Resort has replied on Sep 27, 2022
Dear sheela gowda, the entire team joins in thanking you for staying us and for making us your preferred choice. We appreciate you taking out your valuable time to share this wonderful feedback on our property and staffs. We look forward to your next visit and the joy of servin... Read more
Good experience
Rated 5.0 by Aarush Menghani . Group Traveller . Aug 21, 2022
It was a lovely experience staying at serenity beach resort. It is a 200m walk from the beach and a perfect place to watch the sunrise!
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Serenity Sunrise Beach Resort has replied on Sep 27, 2022
Dear aarush menghani thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forwar... Read more
Near to serenity beach
Rated 3.0 by Arunachalam M . Group Traveller . Jul 21, 2022
Property location is good as it is near to serenity beach. Maintenance was not good. Food is not available. Only tea / coffee is available. Food can be ordered from outside. One of our rooms lock handle got broke. It was already cracked and it broke when we tried to open the door from the inside. They asked us to pay 2000 rupees which was not fair. We had to argue that the maintenance was not good and still they didn't agree. So ensure that everything is in good condition when you take the room. Otherwise they will charge you for their mistake.
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Serenity Sunrise Beach Resort has replied on Aug 08, 2023
Dear , Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Better
Rated 3.0 by Paul Diwakar . Group Traveller . May 03, 2022
No intercom. No canteen attache
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Serenity Sunrise Beach Resort has replied on May 23, 2023
Dear pal diwakar, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better Read more
The location of the property was good, very close to the beach, ample parking space, hygienic neat and we'll maintained
Rated 5.0 by Sunil Kumar . Family Traveller . Apr 05, 2022
Had been with family, got three rooms as booked and all the rooms booked were in the ground floor, family including me enjoyed our stay, cleanliness was maintained. Would recommend this place to family and friends
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Serenity Sunrise Beach Resort has replied on May 23, 2023
Dear sunil kumar, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward ... Read more
3 star stay
Rated 4.0 by Akash Atithyan . Couple Traveller . Feb 23, 2022
Stay could have been better faced a lot of issues that led to calling the reception multiple times
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Serenity Sunrise Beach Resort has replied on May 23, 2023
Dear akash atihyan, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better Read more
Very overpriced
Rated 1.0 by Surajit Roy . Family Traveller . Nov 11, 2021
We booked the executive grand triple room during this year deewali weekend. We paid around 7200 change for two days including taxes. The room size was very small considering the price. The room had 1 double bed and 1 single bed. We were a family of 4 members(2 adults and 2 small kids. 2 person cannot move around the room without colliding with each other due to it's size. Moreover, the wall touching the single bed was completely wet due to sippage which made the mattress as well as the pillow also wet. I was hardly able to sleep in the night due to the wet feel. One good thing is that the serenity beach is at a walkable distance of around 300m from the hotel.
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Serenity Sunrise Beach Resort has replied on Nov 24, 2021
Dear guest, thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really... Read more
Terrible place to stay.
Rated 1.0 by Mukul Agrawal . Group Traveller . Nov 05, 2021
We travelled as group of families. location of this hotel on Google map was way off and we eventually had to call hotel and request them to pick us up. this is more of a lodge with no hotel like facilities. only good thing about this lodge is that it’s around 300 mts away from serenity beach. couldn’t sleep because of constant noise from the road bathroom conditions were pathetic. this is best suited for low budget lodge.
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Serenity Sunrise Beach Resort has replied on Aug 08, 2023
Dear , Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Serenity sunrise beach resort
Rated 2.0 by Purushotam KN . Family Traveller . Oct 18, 2021
It is marketing game on breakfast, booking done 5 member and breakfast allowed only for adults. It is not fair. And it is limited breakfast and staffs are not professional and extra bed cost is too costly. No tv facility made when we stayed. This was not expected via mm t
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Serenity Sunrise Beach Resort has replied on Aug 08, 2023
Dear , Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Terrible Stay
Rated 1.0 by Asif Jeelan . Group Traveller . Sep 14, 2021
Charged lot for moderate room, no restaurant in hotel, need to order from outside, security zero level, there is no room service,
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Serenity Sunrise Beach Resort has replied on Oct 07, 2021
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better Read more
Good Stay
Rated 4.0 by ramawatar sharma . Family Traveller . Mar 08, 2021
We had to call reception to switcj on ac. Only free channels available for tv
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Serenity Sunrise Beach Resort has replied on Mar 15, 2021
Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again Read more