Review Of The Samrat Hotel

Cool place to stay

Rated 5.0 by Amar Tari . Solo Traveller . Dec 05, 2024

Good experience overall. Excellent room service, staff was helpful. Breakfast was outstanding. Overall good

Poor stay

Rated 2.0 by paramanand dadhich . Family Traveller . Dec 02, 2024

Location is good, extremely old property and very faulty maintenance is the problem. Didn't have breakfast from here. Staff tried to help by changing room but nothing much can be done.

Good Stay

Rated 4.0 by Anuj Customer . Couple Traveller . Nov 15, 2024

I stayed at this hotel for a day. The location of the hotel is excellent but i found it difficult to locate it due to the fact that the address was not clear. The google navication also failed.

Average Stay

Rated 3.0 by Paritosh Dayal . Oct 01, 2024

Room service was terrible. No one picks up the phone at the desk. I couldn't even get drinking water in my room. Plus the room service kept asking for money to serve. The room was nice, but people were not.

Excellent Stay

Rated 5.0 by Balaji Kore . Solo Traveller . Sep 26, 2024

Stay was good, food quality is good, staff is good and rooms are clean

Good Stay

Rated 4.0 by Gaurav Save . Solo Traveller . Sep 20, 2024

Haven't taken food. It was an overnight stay. Decent cleanliness of room and toilets. Not very posh. Linen could have been better although they were washed. Good location at walking distance from Pune Junction Railway station. May be ₹ 500 /- could have been charged less or better linen charges also made it a bit costly compared to linen

All good

Rated 4.0 by Bijay Kumar . Solo Traveller . Sep 18, 2024

Location near Pune station and bus depot, Food was also good, amenities, room service, staff and ambience all good 👍

Not well maintained property.

Rated 3.0 by Vinod sahota . Family Traveller . Aug 23, 2024

Food was nice but there were mosquitos that was irritating and the rooms are small. House keeping not proper.

Good Stay

Rated 4.0 by Sachin Tiwari . Jul 17, 2024

The housekeepers were very polite and nice and always ready to help and serve. I tried food from the kitchen, it was good.

Bad experience

Rated 2.0 by Pradeep Bharat Gupta . Business Traveller . Jul 12, 2024

I have stay 3 days due to business trip. It's not more than a lodge. Chair, bed and bathroom are dirty. They don't even provide the basic things like dental kit and shaving kit. Not happy at all. It shouldn't be more than 1 star hotel. I don't know how it's 3 star hotel

Poor Stay

Rated 2.0 by Sai Kour . Jun 05, 2024

This is not a 3 star hotel, it is a 3rd class hotel. 1. Old hotel room with dust and untidy. 2. Power sockets not working so unable to power on television 3. If they are a 3 star hotel, they dont even provide personal or sanitary kits. 4. Bathroom is very unclean and seems ages old. 5. Water flows of of toilet seat pipe of the wall making the bathroom dirty after every flush. 6. Stains on the bedsheet and pillow covers. 7. Room size was very much small and compact.. It was good. Smooth process. First give me coupon of 6% disc

Terrible Stay

Rated 1.0 by Sanjeev Yadav . Apr 27, 2024

Hotel room was ok ok but the room allotted to me in that their was snake post my complaint i was moved to another room it was a scary stay at samrat hotel pune. I was unable to take photo of snake but same was highlighted to the hotel staff

Excellent Stay

Rated 5.0 by Kunjal Shah . Business Traveller . Apr 25, 2024

Good place for stay, good food, good service staff was also supportive but there is mobile network having issue hotel provide a wifi

Pathetic services

Rated 2.0 by Suchit Quaizuputra . Business Traveller . Apr 22, 2024

There was not ac room booking in the hotel while changing the room from non ac to ac. As per rates charged by the hotel its services are pathetic and poor guest handling experience.

Good Stay

Rated 4.0 by Pritham Pai . Apr 18, 2024

The hotel was really good, front office staffs were good but the morning breakfast was poor and not up to the mark or standard. Special thanks to mr d'souza from the front desk team who helped us out through out our stay at the hotel. Will book this hotel next time when visiting pune and will recommend it to others as well.

Very pathetic and bad experience

Rated 1.0 by Pratik Kiransingh Chouhan . Business Traveller . Apr 16, 2024

No ac. No bisleri or proper drinking water. Tv and cable getting glitches. Not working properly. No coffee or tea maker. No dental and shaving or additional kits. All these above are easily available services with any good and decent hotels these days. Overall very very bad experience of stay under heat. At last day even wifi stopped working for 2 hours and regular network is a problem. So no internet. Bad service and bad hotel stay

Average Stay

Rated 3.0 by Amit Parkar . Apr 13, 2024

Good ambiance but staff is so arrogant and food is also not so good.

Average Stay

Rated 3.0 by Saurabh R Parikh . Couple Traveller . Apr 08, 2024

Reasonably good stay. Exact location cannot be googled. U will have to ask nearby people to reach the destination. Hot water not available in early morning in spite of requesting this in previous night.

Average Stay

Rated 3.0 by Amit Kumar Srivastava . Business Traveller . Mar 21, 2024

Avarage hotel but price was good staff is good and food also good. Location is very close to railway station

Not so great !

Rated 3.0 by Sachin Jaolekar . Business Traveller . Mar 05, 2024

Non ac rooms, bottled water not available. Reception was good, hotel not lit properly, room service was good but not after 11 pm