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Review Of Hotel Bensen

Near Puri Beach, Puri | 2.4 km drive to Shree Jagannath Temple | 59.3 km drive to Biju Patnaik International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.6

    Very Good

    196 User Reviews and 375 Ratings

    Location3.9

    Cleanliness3.2

    Room4.3

    Value for Money3.2

    Food3

    Security4

    Sort By:

    Guest Reviews

    Terrible Stay

    Rated 1.0 by Pradeep Gore . Family Traveller . Dec 08, 2024

    1. Found cockroach in food 2. Unsafe for families as bachelors smoke and make noise with open doors 3. Location is far from temple. Autos exploit devotees for just 3 kms from hotel to temple 4. Dumb, rude, careless and uncooperative staff 5. Found blood stains on bedsheets

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    Hotel Bensen has replied on Dec 21, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your dissatisfaction, and I sincere... Read more

    Terrible Stay

    Rated 1.0 by kumar s k . Family Traveller . Nov 24, 2024

    I got through make my trip. It's very terrible to stay with broken bed, while asking for tea for room service they are not give due to busy. Means staff sortage. Very bad experience

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    Hotel Bensen has replied on Nov 26, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your dissatisfaction, and I since... Read more

    Excellent Stay

    Rated 5.0 by Debadutta Choudhury . Nov 05, 2024

    Overall stay experience was good.

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    Hotel Bensen has replied on Nov 26, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. ... Read more

    Good Stay

    Rated 4.0 by Soni Dubey . Nov 01, 2024

    It was a pleasant experience there. Service was nice.

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    Hotel Bensen has replied on Nov 02, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. ... Read more

    Overall a good stay

    Rated 4.0 by Varun Kumar . Family Traveller . Oct 24, 2024

    The hotel staff was polite and well behaved and were ready to help. We booked two ac rooms. We booked their taxi and it was also good & pricing was acceptable. However, they needed to improve on cleanliness as pillows were stinking and there was a smell of mould. Some amenities such as hand wash were not there but were provided as soon as we asked for it. The location is good and peaceful. The hotel is in the middle of the temple, beach and railway station. The manager was very helpful as we did partial cancellation due to the cyclone.

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always exceed your expectat... Read more

    Poor Stay

    Rated 2.0 by Utpal Paul . Oct 18, 2024

    Over price. Not good hospitality. Not cleaning properly. Overall bad

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always exceed your expectat... Read more

    Average Stay

    Rated 3.0 by Apilla Gupta . Oct 10, 2024

    The bedding was not neat and tidy. Rest all okay

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Madam, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always exceed your expect... Read more

    Thank you for the nice stay.

    Rated 4.0 by Rajanikanta Sahoo . Family Traveller . Oct 08, 2024

    The amenities and services were good. We booked this hotel for an emergency stay and stayed for one night. The room was neat and clean. The room was adequately specious. The room service and food in the restaurant was good.

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review on Tripadvisor and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always excee... Read more

    Superb

    Rated 5.0 by Ashutosh Patidar . Family Traveller . Oct 04, 2024

    Nice service, owner is gentleman who will help uh giving nice cab service too to nearby towns. Rest all is also good

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. ... Read more

    Excellent Stay

    Rated 5.0 by Gurupurnima Behera . Sep 29, 2024

    Room was very fine. Staff behavior was awesome.

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. ... Read more

    excellent

    Rated 5.0 by Sraban Kumar Pradhan . Family Traveller . Sep 23, 2024

    neet and clean , such a beautiful hotal and safe clean super ❤I stay continue 3 days her hotel staf responsibility great

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. ... Read more

    Excellent Stay

    Rated 5.0 by Om Sachdev . Family Traveller . Sep 17, 2024

    Best hotel

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always exceed your expectat... Read more

    Poor Stay

    Rated 2.0 by Nimai Mohapatra . Couple Traveller . Sep 06, 2024

    Lift not operational, bed sheet were dirty. Room full of mosquitos. It took almost 1. 5 hrs to get the room chilled

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely a... Read more

    Pathetic stay

    Rated 1.0 by Puja Sharma . Family Traveller . Sep 02, 2024

    I booked deluxe room but it was bit small as i was travel-ling with my toddler. I took the higher category room executive category. This room was pretty good in size so i took it. But as this room was in use since long so i said the receptionist to get my room clean as i will be outside for temple visit. Hair and dust were all over the room. Carpets are not cleaned since eternity. When we came back room was in same condition not even touched. My toddler has taken some hair in his mouth. When i started shouting and complained then they came in action and just broom-ed the room and removed the carpet. Pathetic stay pathetic response by the duty manager. When i went to clear my bills, instead of doing anything he said if you don’t want to make extra payment leave the hotel. It was 10:30pm.

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Madam, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely... Read more

    Average Stay

    Rated 3.0 by Bikash Kumar Behera . Couple Traveller . Aug 26, 2024

    The room was good but the reception was lazy, the room service was very poor, the food was average. Location is good

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always exceed your expectat... Read more

    Terrible Stay

    Rated 1.0 by Alok Tiwari . Family Traveller . Aug 15, 2024

    We are not stay in hotel benson. Very bad room and staff i have already completent . Please return my payment

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely a... Read more

    Average Stay

    Rated 3.0 by Chandrachuda Panigrahi . Aug 15, 2024

    1. parking facility is not available 2. rooms are not cleaned properly 3. i have booked complementary dinner for my family members, they are providing as per their choice, no fixed complementary menu here . 4. after all, if you are receiving money with higher value then provide such things with proper standard. 5. hotel range price.. Average

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you so much for spending some of your precious time to share your review and also sharing your kind words about your experience at our Hotel. We strive to maintain our hospitality service to always exceed your expectat... Read more

    A Nightmare Stay - Avoid at All Costs!

    Rated 1.0 by Aniket Mehrotra . Family Traveller . Aug 05, 2024

    I recently stayed at the Bensen Puri, and I can confidently say it was one of the worst hotel experiences of my life. From the moment I arrived, it was clear that this place is in in dire need of management overhaul and a serious facelift. Room Conditions: The room itself was a nightmare. It was filthy, with stains on the walls and a musty smell that made it hard to breathe. The bathroom looked like it hadn’t been cleaned in weeks, with mold in the shower and hair from previous guests still lingering. The bed was uncomfortable, with lumpy pillows that felt like they were stuffed with rocks. The advertised amenities were nonexistent. When I called the front desk for assistance, I was met with an eye-roll and a “good luck” response. Noise Levels: If you value your sleep, this is NOT the place for you. I could hear every noise from the hallway and neighboring rooms. It felt like I was staying in a frat house instead of a hotel. Loud parties went on until the early hours of the morning, and when I called the front desk to complain, they didn’t even bother to address it. Conclusion: I left Bensen Hotel feeling more exhausted than when I arrived. This place is a complete disaster, and I wouldn’t wish this experience on my worst enemy. Save your money and find somewhere else to stay—trust me, you’ll thank yourself later!

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely a... Read more

    Good Stay

    Rated 4.0 by Atri Prasad Chattopadhaya . Family Traveller . Jul 19, 2024

    Location, staff behaviour, cooperation, room qualy, food quality. All were good and satisfactory in budget.

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    Hotel Bensen has replied on Oct 29, 2024

    Dear Sir, Greetings from Hotel Bensen, Puri ! Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. ... Read more

    Terrible Stay

    Rated 1.0 by Sidhant Sekhar . Family Traveller . Jul 14, 2024

    Poor stay experience. Untidy bed linen, smelly and sticky bathroom. After several complains bed linen was changed at 2 am. Ac remote and ac was not working in room no 3003 on 13th july 2024. No one was there to attend.

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