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You are booking hotel for more than 30 days

Review Of Serene Aravali Resort & Spa0123401234

Surajkund, Pushkar | 5.5 km drive to Pushkar Lake

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.3

    Good

    128 User Reviews and 197 Ratings

    Location4.2

    Room3.4

    Food3.8

    Amenities3.1

    Hospitality3.4

    Cleanliness3.3

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    Guest Reviews

    Terrible Stay

    Rated 1.0 by Abhishek Yadav . Family Traveller . Nov 14, 2024

    Just a straight - 0 do not think about going to this place just a straight -

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    Pathetic resort

    Rated 1.0 by Swati Dubey . Family Traveller . Aug 21, 2024

    The stay was terrible, as when we reached our room we injured due to negligence of property owner and staff, wooden floor was extremely damaged, later thet don't give any medical kit to next 2 hour, tv and geyser was not working.

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    Almost good

    Rated 3.0 by Satyaprakash Barodya . Couple Traveller . Jul 30, 2024

    . Amenities: basic amenities are provided, such as wi-fi, tv, and toiletries, but they may not be high-end. Reasonably priced but not offering exceptional value for money.

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    Good Stay

    Rated 4.0 by Rinchin Tak . Family Traveller . Jun 23, 2024

    rooms were good but swimming pool is not maintained . Service is ok but location is good . swimming pool is outside the hotel premises

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    Good sta

    Rated 4.0 by Pooja Shrivastav . Couple Traveller . Dec 26, 2023

    Rooms were nice, service was good. Food was awesome. One issue we faced that there were cat in our room even if we closed the doors.

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    terrible experience with the Standad Hote

    Rated 1.0 by Rohit Parashar . Family Traveller . Oct 04, 2023

    I have many issues to share against this property. some of them are showing below 1)They have resort and one hotel ,you will be transferred to hotel and where none of the facilities you will get. A)No WIFI available B)No network incl Jio ,Idea and Airtel C)Rooms are filled with Frogs 🐸 and you will not get even water due to un availability of Receptionist and no one will come to your room for cleaning and essential things. D)I went along with my family my son even not get milk from the beautiful and supporting staff. 2)I raised my concern related to the room hotel is 6-7 KM away from City and no network you will get in your mob ,then you don't have any choice to go away from the hotel and you have to be stay with this bad hotel. 3)Staff if non cooperative As i went along with my family and I asked them to give me atleast one room in resort and they denied to give us. even I told them to take extra amount but plz support us. 4) Standard room was realy very bad 👎 ,like hairs was spreading over the bed ,washroom fittings was leaking ,AC don't have Remote ,Excessively noise from window AC ,No Receptionist was available . phone was dead due to un availability of the Receptionist. we booked two room and both having the same issues.

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    Luxury stay with lush green view

    Rated 5.0 by MR CHIRAG SUREKA . Business Traveller . Aug 16, 2023

    Well maintained prpoerty, nice view, tasty food, well maintened staff. Staff very cooperative, recommedable, nice view, aravali hills, picnic spot and camel safari, adoable palace, love to come again

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    tooo terrible to stay in outside room near garden

    Rated 1.0 by Siddharth bakliwal . Group Traveller . Jun 08, 2023

    there r several rooms near pool and garden. room are like dharamshala. no staff is there on duty. if you call to reception there is no one who attend your call. after booking room from MMP. the guy who is sitting on reception told us that there is no room. after showing that guy booking number and all after that we got our room keys also there is no water in room. total fucking room. with no facilities.

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    Poor Stay

    Rated 2.0 by Vaibhav Sarraf . May 11, 2023

    The washrooms were not good, air conditioner was not working properly, water availability was a big issue, landlines and services were not working too

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    Average Stay

    Rated 3.0 by KAPIL CHAWLA . Apr 16, 2023

    All was fine but hotel service is not good at all. There was not even proper water supply in waahroom. Ac are not working properly. For photography purpose only this property is good. Else i won't recommend this to anyone

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    property is good

    Rated 3.0 by Diksha khatri . Couple Traveller . Mar 08, 2023

    Property is very good but service is not that good as we already requested early checkin but still we got our room at 2:00 pm only even agter requesting alot also then after there was a issue of telephone,television,water issue

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    Average Stay

    Rated 3.0 by Vineet Mishra . Dec 27, 2022

    Stay was average. While the room was good - bed sheets, blankets were dirty and bed seemed to have bed bugs. Food was good and staff was helpful. Location of the resort is good as well. They just need to work on improving the room cleanliness.

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    Room service and cleanliness

    Rated 2.0 by Suchandra Majumdar . Family Traveller . Dec 11, 2022

    Room service was very poor and the bathroom was very smelly.

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    Nice staff very cooperative

    Rated 5.0 by KIRTI GOUDA . Dec 05, 2022

    Service provided by them were very nice. Even if you were late to breakfast they will serve you. Place is also very good.

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    Dinner food test should be better.

    Rated 3.0 by Dinesh Kumar . Couple Traveller . Nov 19, 2022

    Reception attendent should be more polite. They talking in rude way.

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    Terrible Stay

    Rated 1.0 by RAKESH JAIN POKARANA . Nov 13, 2022

    Needed to check out early due to bad facility. My stay was terrible. I have face soo many difficulties main was water everything water was short i have to wait in bathroom for half an hour in middle water ran out soo. Also o as i check in room was dirty mattress was dirty pillow was dirty. D ere was no napkins and towel in the room. Also the room was not clean i have to make it clean in the evening. Tray was not clean even the kettle. There was dirt in room and even full of mosqito. Web was there behind the bed. Please go through videos

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    Awesome

    Rated 5.0 by Ali Asgar Vohra . Family Traveller . Oct 30, 2022

    Tent houses are very good and the location of the resort is awesome

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    Serene Aravali Resort & Spa has replied on Nov 08, 2022

    Dear mr. Vohra, namaste! we are pleased to know you liked our property and the pleasant location. We thank you for sharing your review with us. It was our pleasure to serve you and we look forward to welcoming you soon again. Best regards, management - serene aravalli re... Read more

    Poor Stay

    Rated 2.0 by Nitin Jolly . Oct 30, 2022

    Terrible experience no bathroom accessories provided food was not up to the mark and pool water is not clean

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    Serene Aravali Resort & Spa has replied on Nov 08, 2022

    Dear mr. Jolly, namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations in regard to poor food quality and unclean pool water. Please be assured that the same shall not be repeated again corrective measures shall be put in from ou... Read more

    Food & service

    Rated 5.0 by Palash Patel . Couple Traveller . Oct 29, 2022

    In simple word services and food both are amazing.

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    Serene Aravali Resort & Spa has replied on Nov 08, 2022

    Dear mr. Patel, namaste! we appreciate your honest feedback on your recent visit to our property. It's pleasing to note that you were impressed with the tasty food and services provided by our helpful staff. We have shared your kind comments with the team and we are glad t... Read more

    Tent quality not good

    Rated 1.0 by Neelam Tanwar . Couple Traveller . Sep 20, 2022

    Wrist resort neither lighting nor security very bad resort

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    Serene Aravali Resort & Spa has replied on Oct 11, 2022

    Dear ms. Tanwar, namaste! dear mr. Taneja, namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations due to poor lighting and security services. Please be assured that the same shall not be repeated again corrective measures ... Read more

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