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Review Of Citrus Prime Raipur
Pandri, Raipur, Chhattisgarh | 2 minutes walk to Pandri Road | 13.1 km drive to Swami Vivekanand International Airport
User Ratings & Reviews
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Guest Reviews
Good Stay
Rated 4.0 by Aftab Alam . Couple Traveller . Dec 25, 2024
Ok
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Citrus Prime Raipur has replied on Dec 27, 2024
Dear Mr Aftab Alam, Thank you for your feedback! We're glad to hear you had a good stay and hope to welcome you again soon. Read more
Excellent Stay
Rated 5.0 by Shashi Shekhar Singh . Business Traveller . Dec 21, 2024
My stay at citrus prime was exceptional! friendly staff, clean rooms, and excellent amenities. Highly recommend" (5/5 stars)
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Citrus Prime Raipur has replied on Dec 27, 2024
Dear Mr Shashi Shekhar Singh, Thank you for your fantastic review! We're thrilled to hear you had an exceptional stay and appreciated our friendly staff, clean rooms, and amenities. Your recommendation means a lot to us, and we look forward to welcoming you again soon! Read more
Average Stay
Rated 3.0 by Divya Singh . Family Traveller . Dec 17, 2024
Hotel was ok. The staff was late in response and somethings were not clear to them when i instructed them to help vd my mothers stay. So that way i believe a hotel staff needs to be attentive. Rest its good for budget stays in raipur
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Citrus Prime Raipur has replied on Dec 27, 2024
Dear Ms Divya Singh, Thank you for your feedback. We apologize for the delay in response and any misunderstandings with your request. We take your comments seriously and will work on improving staff attentiveness. We're glad you found the hotel suitable for a budget stay, and we ... Read more
Excellent Stay
Rated 5.0 by DHARMENDRA GUR . Dec 09, 2024
The hotel was good and the staff was very courteous towards customers. Overall a good taste of food with a good ambience. Strongly recommended to all friends.
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Citrus Prime Raipur has replied on Dec 27, 2024
Dear Mr Dharmendra Gur, Thank you for your wonderful review! We're thrilled to hear you enjoyed the food, ambience, and courteous service. Your recommendation means a lot to us, and we look forward to welcoming you and your friends again soon! Read more
Comfortable stay
Rated 4.0 by Manisha Khanna . Business Traveller . Nov 28, 2024
Neat property with polite staff. Nice food as well. The room was spacious and clean. All other facilities were ok.
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Citrus Prime Raipur has replied on Dec 27, 2024
Dear Ms Manisha Khanna, Thank you for your kind review! We're glad you enjoyed the property, food, and spacious, clean room. We appreciate your feedback and look forward to welcoming you again soon! Read more
Excellent Stay
Rated 5.0 by Bijaya Kumar Swain . Business Traveller . Nov 17, 2024
The checkin & checkout facility was flawless. Room was spacious, clean & tidy. Breakfast was very good. Had a very good stay.
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Excellent Stay
Rated 5.0 by Gokul Sidar . Business Traveller . Oct 23, 2024
It was a very pleasant stay, good hospitality, good service and nice rooms. Food is also good and you have plenty of option👍🏻
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Citrus Prime Raipur has replied on Nov 12, 2024
Dear Mr Gokul Sidar, Thank you for your wonderful review! We're delighted to hear you had a pleasant stay and enjoyed our hospitality, service, rooms, and food options. We look forward to welcoming you back soon. Read more
Average Stay
Rated 3.0 by Sekhar Panigrahi . Oct 19, 2024
Ok
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Citrus Prime Raipur has replied on Nov 12, 2024
Dear Mr Sekhar Panigrahi, Thank you for your feedback. We're sorry to hear your stay was only average. We appreciate your input and will work on improving our services. We hope to welcome you back for a better experience. Read more
Perfect property for stay in rip
Rated 5.0 by Swati Jagtap . Business Traveller . Oct 17, 2024
The rooms were neat and clean. All the staff members are polite, good and always ready to help. The food is also great, overall my experience is perfect.
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Citrus Prime Raipur has replied on Nov 12, 2024
Dear Ms Swati Jagtap, Thank you for your fantastic review! We're thrilled to hear you had a perfect experience and appreciated our clean rooms, polite staff, and great food. We look forward to welcoming you back soon. Read more
Pros & cons
Rated 3.0 by Arunanchal Singh . Couple Traveller . Oct 01, 2024
Good ambience, nice location, but lack of flexibility they are non cooperative people, they don't understand emergencies, they only know how to make money.
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Citrus Prime Raipur has replied on Oct 14, 2024
Dear Mr Arunanchal Singh, Thank you for your feedback. We’re pleased to hear you enjoyed the ambience and location. However, we apologize for any lack of flexibility and cooperation you experienced. Your concerns are important to us, and we will address them with our team to impr... Read more
Receptionist and staff are very rude and unprofessional.
Rated 1.0 by Prashasya Mitra . Business Traveller . Sep 16, 2024
The staff is very rude. Highly unprofessional. Don't even know how to talk. They ask unnecessary questions and doesn't do any work efficiently.
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Prashasya Mitra, Thank you for your feedback. We’re sorry to hear about your experience with our staff and understand how important professionalism is. We will address this issue with our team to ensure better service in the future. Your input is invaluable, and we hope t... Read more
Food service took more than 1 hour
Rated 3.0 by Inderpal Singh Sandhu . Solo Traveller . Sep 13, 2024
This time room service was below standard. I ordered for food it took more than a hour. Repeatedly has to call.
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Inderpal Singh Sandhu, Thank you for bringing this to our attention. We apologize for the delays in room service during your stay and understand how frustrating that can be. We are addressing this with our team to improve our efficiency. We appreciate your patience and ho... Read more
Rakesh
Rated 4.0 by Rakesh Dash . Business Traveller . Sep 11, 2024
Property was good along with good hospitality but property should focus on food and its deliciousness
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Rakesh Dash, Thank you for your kind words about our property and hospitality! We appreciate your suggestion regarding the food quality and will definitely focus on enhancing our culinary offerings. We hope to welcome you back soon for an even better experience! Read more
Excellent Stay
Rated 5.0 by Jagadeeswaran M . Sep 09, 2024
Good hospitality, neat rooms,
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Jagadeeswaran M, Thank you for your positive feedback! We're delighted to hear you enjoyed our hospitality and found the rooms neat. We look forward to welcoming you back soon! Read more
Good hotel to stay
Rated 4.0 by Subhankar Mahapatra . Family Traveller . Aug 28, 2024
Overall good experience in the hotel, i along with my family enjoyed our stay here. Rooms are quiet spacious and well maintained
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Subhankar Mahapatra, We’re thrilled to hear that you and your family had a good experience with us! Thank you for your kind words about our spacious and well-maintained rooms. We look forward to welcoming you back! Read more
Good hotel but staff experience
Rated 4.0 by Mukesh Singh . Couple Traveller . Aug 19, 2024
Everything was fine at the hotel, all amenities were present, only bummer was 1 staff named patle who sounded rude at the front desk. 1 star deducted for that. Rest its a must visit hotel for sure.
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Mukesh Singh, Thank you for your review! We’re glad you enjoyed your stay and found our amenities satisfactory. We apologize for the interaction with our staff and will address this to ensure better service. We appreciate your recommendation and hope to welcome you back! ... Read more
No one had any clearance before check-in
Rated 3.0 by Hariom Sharma . Business Traveller . Aug 19, 2024
Service and amenities not good, and food was too costly no one is not responding on time overall no clearance any payment related
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Hariom Sharma, Thank you for your feedback. We apologize for the issues you faced with service, amenities, and food pricing. Your concerns are important to us, and we will work to improve these areas. We appreciate your input and hope to provide a better experience in the... Read more
Good Stay
Rated 4.0 by Inderpal Singh Sandhu . Business Traveller . Aug 16, 2024
It was a good stay, property is good room is good and staff is very cooperative. A little improvement on wifi sharing has to be done. It's very complicated
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Inderpal Singh Sandhu, We're glad to hear you had a good stay and enjoyed our property and cooperative staff! Thank you for your suggestion about improving the Wi-Fi sharing process. We’ll take that into consideration. We hope to welcome you back soon! Read more
Average Stay
Rated 3.0 by Gourav Kanaiya . Aug 13, 2024
They didn't clear abut what is complimentary or paid
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Gourav Kanaiya, Thank you for sharing your experience. We apologize for any confusion regarding complimentary and paid services. Your feedback is valuable, and we will work on improving communication in this area. We appreciate your input and hope to serve you better in t... Read more
Poor Stay
Rated 2.0 by Sunil Tandon . Solo Traveller . Jul 26, 2024
Worst experience the hotel was unhygienic with room having bad house keeping service will not be recommending to anyone
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Citrus Prime Raipur has replied on Sep 18, 2024
Dear Mr Sunil Tandon, We’re truly sorry to hear about your experience with cleanliness and housekeeping. Your feedback is crucial, and we will address these issues with our team immediately. We appreciate your input and hope to improve for future guests. Read more