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Review Of Hotel Grand Royal0123401234

Balaji Nagar, Raipur, Chhattisgarh | 5 minutes walk to Raipur Railway Station | 14.7 km drive to Swami Vivekanand International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.7

    Very Good

    30 User Reviews and 67 Ratings

    Location3.7

    Cleanliness3.8

    Food3.9

    Value for Money3.6

    Amenities3.6

    Child friendliness3.7

    Sort By:

    Guest Reviews

    Excellent work 👏 good service clinging to a humble and respected persons

    Rated 5.0 by Rakesh Kumar . Business Traveller . Nov 25, 2024

    good excellent humble and respect 💪 good service clinging good service exilent fables fantastic job

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    Budget hotel and not so much bea

    Rated 3.0 by Shailender Shailender . Solo Traveller . Oct 17, 2024

    The hotel at good location in a gali of other hotels. Room is ok. written toiletries but only soap provided and hand-was in executive room. They have not provided mineral water as complimentary which has written in room service. The cleaning is not up to the mark. The hotel manager is required to inform to do this. Can have lunch or dinner outside at a very reasonable price. I stayed solo and found it ok.

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    Hotel Grand Royal has replied on Nov 22, 2024

    Dear Mr Shailender Shailender, Thank you for your feedback. We appreciate your comments on the location and reasonable dining options nearby. We apologize for the issues with cleanliness and amenities, and we will work to improve these areas. Your input is valuable, and we hope t... Read more

    A room like that is definitely not a place you'd want to stay for long. Spending more than a day in such a space could feel exhausting and unhealthy. The lack of fresh air and the high humidity can cause discomfort, making it difficult to sleep or relax. You might start feeling fatigued or even develop mild respiratory issues due to the damp, stagnant air. If possible, it’s best to avoid staying in such conditions or at least limit your time there to just one night.

    Rated 3.0 by Pradeep Jaiswal . Solo Traveller . Sep 29, 2024

    A hotel room without sunlight and ventilation would feel dark and stifling. The absence of natural light makes the space feel gloomy and oppressive, with dim artificial lighting casting a dull, yellowish glow. The air is thick and heavy due to the lack of ventilation, making it feel suffocating. With full humidity, the room would have a damp, clammy atmosphere. Surfaces might feel sticky or moist to the touch, and there could be a faint musty odor from the trapped moisture. Fabrics like bedding and curtains would be limp and cold, adding to the discomfort. Breathing in this kind of air would feel uncomfortable, and the overall environment would be far from relaxing or refreshing.

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    Hotel Grand Royal has replied on Nov 22, 2024

    Dear Mr Pradeep Jaiswal, We sincerely apologize for the discomfort you experienced during your stay. We take your feedback seriously and will address the issues of ventilation, humidity, and cleanliness to ensure a more comfortable environment for future guests. Thank you for bri... Read more

    A healthy stat

    Rated 5.0 by Amulya Patel . Family Traveller . Jul 30, 2024

    Overall the stay is good, the hotel staff is supportive, hotel premises are neat and clean. Hotel location can be founded easily.

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    Hotel Grand Royal has replied on Aug 09, 2024

    Dear Mr Amulya Patel, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area! Read more

    Good Stay

    Rated 4.0 by sanjay samanta . Business Traveller . Jul 11, 2024

    Good location nearest to the raipur junction. Food, behaviour and services are good. Clean room separate luggage space inside the room.

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    Hotel Grand Royal has replied on Jul 24, 2024

    Dear Mr Sanjay Samanta, Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back the next time you visit the area. Read more

    Excellent Stay

    Rated 5.0 by Shrikant Dani . Family Traveller . Jul 03, 2024

    Hotel is very good, neat &clean well maintained staff behaviour is nice cooperative initially i booked double room but my uncle and aunty also desire me to stay with you, then receptionist advised to have a two +one beded room, so we enjoyed the stay.

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    Hotel Grand Royal has replied on Jul 10, 2024

    Dear Mr Shrikant Dani, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that ... Read more

    It was a good experience to stay here.

    Rated 4.0 by Champa Lal Panwar . Solo Traveller . Jun 21, 2024

    Location wise it's near railway station and in good locality. Cleanliness is one thing you want and they provide it. Food facilities are also nice. Overall it was a good experience to stay here.

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    Hotel Grand Royal has replied on Jun 26, 2024

    Dear Mr Champa Lal Panwar, Thank you for taking the time to write a review. We’re happy to hear that you enjoyed your stay, and we hope to see you again in the future. Read more

    Excellent Stay

    Rated 5.0 by DILEEP NANDA . Jun 13, 2024

    Nice and clean rooms. Staff well behaved. All good.

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    Hotel Grand Royal has replied on Jun 19, 2024

    Dear Mr Dileep Nanda, Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the... Read more

    Decent and value for money. Fit for short stay or layover.

    Rated 3.0 by Prem Kashyap . Family Traveller . Mar 18, 2024

    The property is situated in the end of a narrow alley. The room had soiled bedsheets, but they promptly replaced it. I just wished i didn't have to request for such basic requirement. Otherwise, room was clean. They had hot water and ac was functional. I just stayed for few hours so can't comment on the service, but staff appear to be eager to serve. Bathroom had shower gel and hand wash dispensers. It doesn't have a dedicated parking spot. But i found a place to park my car in front of the property. Restaurant was not functional. So can't comment on the quality of

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    Hotel Grand Royal has replied on Apr 13, 2024

    Dear Mr Prem Kashyap, We are so happy to hear that you enjoyed your stay with us, and that our friendly staff were particular highlights. Thank you for letting us know about this. Your feedback helps us get better. Read more

    Overall poor service

    Rated 2.0 by Anjali tigga . Family Traveller . Mar 18, 2024

    Poor service. No lift available. Location is not on main road. Never wanna visit again

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    Hotel Grand Royal has replied on Apr 13, 2024

    Dear Ms Anjali Tigga, We sincerely apologize about the issues you experienced, and we hope to make this right. We hope you give us another chance soon, so we can share a more positive experience. Read more

    Good Stay

    Rated 4.0 by Aditya Kolte . Dec 12, 2023

    Nice and clean rooms. Friendly staff. Accurate to the provided description.

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    Hotel Grand Royal has replied on Dec 21, 2023

    Dear Aditya Kolte , Thank you so much for the amazing feedback & ratings, We will put in our efforts to provide consistent service to your future visits. Read more

    The stay was good with courteous staf

    Rated 4.0 by Rubiya Nur . Business Traveller . Aug 30, 2023

    The hotel was a bit worn out but overall for a business trip it was an average hotel in low budget. The staff were quick and helped whenever needed. Wifi signals are very poor.

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    Hotel Grand Royal has replied on Sep 14, 2023

    Dear Ms Rubiya Nur, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Read more

    Good stay

    Rated 3.0 by Snigdha Singh . Business Traveller . Jul 06, 2023

    The hotel manager is strict to his rules. There is no place of meeting visiters inside the hotel except the small reception and the management doesn't allow friends to be inside your room. The room was clean but small. The size of the washroom is ok. The behaviour of the workers was nice.

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    Hotel Grand Royal has replied on Jul 11, 2023

    Dear Ms Snigdha Singh, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Read more

    Nice budget hotel at the center

    Rated 3.0 by Bikash Agrawal . Family Traveller . May 27, 2023

    We expected little more from the hotel, but it was okay. Room was clean, and ac working. The hotel was easy to search because of hotel satkar. It was a small hotel, staff were helpful. Drawback was no window, very dim wall colours, and plain room. It is a nice budget hotel if you are looking for one.

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    Hotel Grand Royal has replied on Jun 07, 2023

    Dear Mr Bikash Agrawal, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Read more

    Very poor comunication and behaviour

    Rated 1.0 by Rahul Singh . Couple Traveller . Mar 07, 2023

    It was a poor experience and poor behaviour by reception staff, very low responce on room service. I had to wait 45 min just for a glass of warm water and had to reminded my order at-lest 2ic after ordering. Cleaning staff and service boy was decent. But it was very poor experince i hove nevr had such experience b4 in any trip in amy city. M sorry hotel grand royal i will rate 1. 5 out of 5.

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    Hotel Grand Royal has replied on Mar 20, 2023

    Dear mr rahul singh, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future. Read more

    This hotel is not good for family

    Rated 1.0 by Divya Dubey . Family Traveller . Jan 17, 2023

    Following were the issues with this hotel: 1. No lift 2. Not good for family ( i guess it is good for bachelor men, also had smoking facility. 3. Sheets were not clean. 4. Got room without proper window following were plus point : 1. Staff were polite.

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    Hotel Grand Royal has replied on Mar 09, 2023

    Dear mars divya dubey, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future. Read more

    Good hotel

    Rated 4.0 by Vishal Modasariya . Solo Traveller . Jan 10, 2023

    Near railway station, walking distance

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    Hotel Grand Royal has replied on Mar 09, 2023

    Dear mr vishal modasariya, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel. Read more

    good stay

    Rated 5.0 by sumti vyahalkar . Business Traveller . Dec 31, 2022

    very nice hotel to stay for all very nice love it☺

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    Hotel Grand Royal has replied on Jan 24, 2023

    Dear sumti, it is amazing to be able to deliver such an exceptional level of service to such a valued guest as yourself. We hope you will choose our property again to create more amazing memories whenever your trip will bring you back to our city. Read more

    The staff was very good

    Rated 5.0 by ABHISHEK AGRAHARI . Business Traveller . Dec 13, 2022

    Supportive staff, well mannered, good for working people

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    Hotel Grand Royal has replied on Dec 23, 2022

    Dear mr abhishek agrahari, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Take care! Read more

    average hotel

    Rated 3.0 by Sajit Bhargavan . Solo Traveller . Dec 07, 2022

    its a average hotel near to railway station..

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    Hotel Grand Royal has replied on Dec 23, 2022

    Dear mr sujit bhargavan, greetings! thank you for taking out time and reviewing us online. We hope you had a comfortable stay with us. Read more