- Login or Create Account
Currency
AED
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Review Of Poonam Hotel
Moudhapara, Raipur, Chhattisgarh | 13.4 km drive to Swami Vivekanand International Airport
User Ratings & Reviews
Important information that you need to know before you book!
- All
- COUPLE
- FAMILY
- BUSINESS
- GROUP
- SOLO
Guest Reviews
Terrible Stay
Rated 1.0 by Umapathi K B . Oct 18, 2024
Not good maintenance
Do you find this helpful?
Terrible stay in hotel
Rated 1.0 by Onil Almeida . Business Traveller . Feb 28, 2023
No proper kitchen, no hot water in the room, and the hotel is classified as 3 star hotel, not worth even 1 star
Do you find this helpful?
Poonam Hotel has replied on Mar 16, 2023
Dear mr o nil almeida, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement. Read more
Terrible Stay
Rated 1.0 by Ayub Hussain . Feb 25, 2023
Room is not cleaned at all. Stains in all the walls inside the room. Batheoom is horrible. Over priced. Not worth and i do not re-command to any body
Do you find this helpful?
Poonam Hotel has replied on Mar 16, 2023
Dear mr ayub hussain thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement. Read more
Dirty rooms
Rated 2.0 by guddu yadav . Family Traveller . Nov 24, 2022
The rooms of hole property was very dirty and smelling. And the receptionist is also very rude
Do you find this helpful?
Poonam Hotel has replied on Dec 17, 2022
Dear mr guddu yadav, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again. Read more
Not good
Rated 2.0 by jishan khan . Couple Traveller . May 08, 2022
Not good itna bhi achaa nhi he hotel
Do you find this helpful?
Poonam Hotel has replied on May 18, 2022
Dear mr jishan, it seems that you are not completely satisfied with our services. Be assured, we have noted this issue and we will strive to ensure better services further. Read more
Ok
Rated 5.0 by Munish Kumar . Family Traveller . Nov 30, 2020
Good
Do you find this helpful?
Poonam Hotel has replied on Jan 04, 2021
Dear mr. Manish kumar thank you for reviewing us online. We thank you for your words of appreciation. Our team wishes you a great day ahead. Read more
Very nice
Rated 5.0 by fagesh sahu . Solo Traveller . Aug 13, 2020
Every one superb this Hotel, very nice
Social distancing
Do you find this helpful?
Poonam Hotel has replied on Aug 24, 2020
Dear guest, greetings! we are glad you enjoyed your stay with us and found the location & service convenient. We look forward to welcoming you soon again. Read more
Nice
Rated 4.0 by raj arya . Solo Traveller . Mar 19, 2020
Good. Nice location and bedding
Do you find this helpful?
Poonam Hotel has replied on Mar 21, 2020
Dear guest, thank you and we are welcoming you again. Read more
Nice location
Rated 4.0 by raj arya . Solo Traveller . Mar 19, 2020
Room spacious and service was good
Do you find this helpful?
Poonam Hotel has replied on Mar 21, 2020
Dear Mr. Raj Arya, thank you for your valuable feedback. Have a good day. Read more
Below average hotel
Rated 2.0 by SUDIPTO KIRTI . Solo Traveller . Feb 11, 2020
Hotel is not upto the mark. Please avoid this hotel if you want to make card payment, no option for that. The rooms are ok.
Do you find this helpful?
Poonam Hotel has replied on Feb 14, 2020
Dear Mr SUDIPTO KIRTI, we highly appreciate your feedback! You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Read more
Worst hotel specially the owner I did not stayed in the room as it was not clean and not the same they showed me before booking
Rated 1.0 by kailash bhatt . Family Traveller . Dec 29, 2019
I was already staying in the hotel from previous night.
Do you find this helpful?
Poonam Hotel has replied on Dec 31, 2019
Dear Mr. Kailash Bhatt, we're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this t... Read more
Value for money
Rated 5.0 by Sahiba K . Business Traveller . Dec 23, 2019
Value for money and very helpful staff.
Do you find this helpful?
Poonam Hotel has replied on Dec 24, 2019
Dear Sahiba k, thank you for your review and for choosing our Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our Hotel. Read more
Just horrible I suggest not to stay.
Rated 1.0 by Vikas SHRIVASTAVA . Solo Traveller . Dec 15, 2019
Room was not neat and clean, blankets of bed was dirty and used having hairs. AC doesn't work they don't even give remote, using a 1990 model window AC. Bathroom was just bad (super dirty floor and toilet seat), dirty washbasin and mirror. Couldn't sleep whole night because of terrible ac nice and ceiling fan was noisy too didn't hang and installed properly. At last most worst is that they assure. Liquid mosquito repellent but after check-in they provided tortoise mosquito repellent half used.
Do you find this helpful?
Poonam Hotel has replied on Dec 31, 2019
Dear Mr. Vikas Shrivastava, we're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve th... Read more
It was fun and exciting
Rated 4.0 by Himanshu Chandrakar . Group Traveller . Dec 09, 2019
The staff was quite good and nice
Do you find this helpful?
Poonam Hotel has replied on Dec 10, 2019
Dear Mr. Himanshu Chandrakar, we are incredibly grateful that you took the time out to leave us this note. Our Hotel values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to servin... Read more
Average Stay
Rated 3.0 by ashish meshram . Group Traveller . Dec 09, 2019
Good.
Do you find this helpful?
Poonam Hotel has replied on Dec 11, 2019
Dear Mr. Ashish Meshram, thank you for your review and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Read more
Unpleasant staying
Rated 3.0 by Sumanta Dasgupta . Business Traveller . Dec 03, 2019
No pos machine for card swipe, handwritten invoices no print invoice, no restaurant in the hotel and many more.
Do you find this helpful?
Poonam Hotel has replied on Dec 06, 2019
Dear Mr. Sumanta Dasgupta, thank you for your valued feedback. We have noted that you are not satisfied with some of the services. We have made the note of your suggestions and feedback and started working on those points and we hope that in your next visit you will find the impr... Read more
Nice
Rated 4.0 by ketan tomar . Group Traveller . Dec 02, 2019
It was very great to have freshed, peaceful, restful rooms with minimum amount.
Do you find this helpful?
Poonam Hotel has replied on Dec 05, 2019
Dear Mr. Ketan Tomar, thank you very much for a positive review of your recent stay at our Hotel. We are pleased to know that you liked the products and services of our Hotel. Your feedback is valued much. We seek to serve you again on your next visit to the City. Read more
Spacious rooms
Rated 5.0 by Ekta Sahu . Group Traveller . Dec 02, 2019
Rooms were spacious and staff is friendly
Do you find this helpful?
Poonam Hotel has replied on Dec 04, 2019
Dear Mam Ekta Sahu, thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, and we are thrilled to know that we were abl... Read more
Excellent
Rated 5.0 by Pooja Tiwari . Family Traveller . Dec 01, 2019
Hotel staff very supportive and room is very clean and bathroom area is neat and clean overall excellent Hotel
Do you find this helpful?
Poonam Hotel has replied on Dec 04, 2019
Dear Mam Pooja Tiwari, we are incredibly grateful that you took the time out to leave us this note. Our Hotel values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you a... Read more
It was a great experience
Rated 5.0 by Sambit Das . Solo Traveller . Nov 23, 2019
The service provider here is excellent
Do you find this helpful?
Poonam Hotel has replied on Nov 25, 2019
Dear Mr. Sambit das, thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, and we are thrilled to know that we were ab... Read more