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Hesag, Ranchi
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Guest Reviews
No water
Rated 1.0 by Neha fayadin . Family Traveller . Oct 18, 2023
There was no water since night and when we called reception they said the motor is blown and it will take time to get it repaired, so we waited till 9am but repair did not happen. Terrible experience
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Complaint
Rated 1.0 by Jidan Abinash Topno . Couple Traveller . Jul 05, 2023
The receptionist was ill mannered. Also the room was not good, bedsheet and pillow covers were not clean and even no water in the tap. Had to change the room. Poor state of affairs.
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My honest review
Rated 1.0 by Prasenjit Dey . Solo Traveller . Jun 03, 2023
If you look at economy wise it's okaish. Ac does work properly. They don't have backup generator instead they had inverter. Food was overly charged and they include delivery charge as well. Which by the way is not mentioned in the details. Bathroom is very small. When i say very, it means extremely. Overall, i had worst experience
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Good Stay
Rated 4.0 by Sudhir Kerketta . May 08, 2023
It was good airy room
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Hotel O Prashant Villa has replied on May 31, 2023
Thank you so much for the wonderful rating, Sudhir Kerketta! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever ) Regards, Lisa Read more
Good location, okay-ish experience
Rated 3.0 by Shikha Majumdar . Couple Traveller . Mar 16, 2023
The hotel is located very close to the airport and Hatia railway station, and easy to reach on auto/Ola. When we reached the hotel, the light in the bathroom was not working, so we had to switch to another room, which had a matchbox and two half-empty water bottles, so my guess was the room has not been cleaned properly after the previous guests left. The TV in the room did not work, and there was no water in the morning for more than one hour. The bed was comfortable though, and there were no mosquitoes, so we got a good night’s sleep.
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Poor Stay
Rated 2.0 by Prabhakar Katiyar . Jan 21, 2023
No breakfast no tea and even after asking for it they are saying not available and even food from outside is not allowed. Yesterday i didn't get my breakfast and same is today also. It's like wasted my time and money by booking from make my trip. I am very sorry to say but i mean my words.
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Poor Stay
Rated 2.0 by Omprakash Sahoo . Solo Traveller . Jan 20, 2023
Please rectify the current price of the rooms as when i go for check in, the hotel management ask me to pay the extra amount of the rooms that i book mode by paying the amount shown. Otherwise the stay and room condition was good thank you
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complete lie was said in the description
Rated 1.0 by yatindra jain . Family Traveller . Sep 11, 2022
everything in the discription was lie and very poor service. everything provided was dirty and rooms were really unhygienic had very bad experience
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Worst hotel i have stayed till now
Rated 1.0 by Rajan kumar . Solo Traveller . Sep 10, 2022
When i checked in the hotel, i got a room where is no power available at charging points and ac was not functioning, after that i called receptionist and complained, that person sought-ed on me and have a rude behaviour. After that i ordered food and water. They gave me food in package without cutlery, when i asked for cutlery they gave me uncleaned cutlery and opened sealed water bottle. Also there was used towels and dirty blanket.
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Bad experience
Rated 2.0 by Ravi Kumar . Family Traveller . Aug 01, 2022
Booked this hotel for my driver to stay. I had booked hotel with breakfast, but didn't provide them breakfast. Their excuse was kitchen not working. If kitchen was nit working then why they and mm t charged for breakfast.
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Good
Rated 3.0 by diwaker vikram singh . Solo Traveller . Jun 01, 2022
Good room setting. But need more facility. No inhouse kitchen. No food available as they committed
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Excellent Stay
Rated 5.0 by Shubham kumar . May 09, 2022
A "quiet" and hustle-free location, and a very attentive and polite group of staff. Overall a great place for a peaceful stay.
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Hotel O Prashant Villa has replied on May 15, 2022
Hi, shubham kumar! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, rahul Read more
Location, food and hygiene
Rated 1.0 by Dipendra Guha . Solo Traveller . Mar 06, 2022
Location is good. Food they purchased from outside. Hygiene was poor. All walls were damped
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Hotel O Prashant Villa has replied on Apr 08, 2022
We are extremely sorry to know this, dipendra guha! thanks for notifying this concern. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, palak! Read more
Very helpful staff.
Rated 1.0 by KAMLESH KUMAR RATRE . Solo Traveller . Sep 19, 2021
I had a exam next morning at 7 am. And unfortunately i forgot to get my admit card print out. In the night i remember when all the shops were closed. Staff of the hotel got me the print out of my admit card in night. It was great saviour for me.
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Basic
Rated 3.0 by khnam shista . Couple Traveller . Mar 28, 2021
Hotel should focus on clienliness, toiletries were not available, linen was dirty, water bottle was not provided, ac not working properly
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Hotel O Prashant Villa has replied on Apr 06, 2021
Hi khnam shista, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, james! Read more
Hatia hotel
Rated 3.0 by kishor chakraborty . Group Traveller . Mar 22, 2021
Location is inside colony. Just to spend days. Very peaceful area. No noice. Looks like an apartment from outside. Parking available food is poor. Service could be better.
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Hotel O Prashant Villa has replied on Mar 29, 2021
We are really sorry to disappoint you, kishor chakraborty! thank you for notifying us and we will surely be working for the better guest experience. Regards, james! Read more
Good service
Rated 5.0 by Ajay Kumar . Group Traveller . Mar 21, 2021
Staff is very supportive and communicating with them was at ease
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Hotel O Prashant Villa has replied on Mar 27, 2021
Thank you for sharing your genuine comments and rating us positvely, ajay kumar! we will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, navneet Read more
Terrible Stay
Rated 1.0 by PRADIP SARKAR . Business Traveller . Jan 14, 2021
Food quality bad, service bad,
Extremely bad hotel in respect of all
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Hotel O Prashant Villa has replied on Jan 16, 2021
We’re sorry to have you disappointed, paradip sarkar! do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, james! Read more
Ok stay need too much improvement on services
Rated 2.0 by Archana Kumari . Group Traveller . Jan 18, 2020
Ok stay, washroom was clean and spacious but room was very small, there was no kitchen so had to order food from outside. Service was poor as staff was not available.
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Hotel O Prashant Villa has replied on Jan 21, 2020
We truly regret for the distress caused, Archana! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Rahul! Read more
Best in budget
Rated 5.0 by Victor Hembram . Group Traveller . Dec 28, 2019
All service very good and very helpful stuffs. No doubt tension free hotel. For everyone thank you.
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Hotel O Prashant Villa has replied on Jan 01, 2020
Thanks for sharing your valuable feedback victor Hembram! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Sagar Read more