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Upper Bazar, Ranchi | 2.2 km drive to Nucleus Mall
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Guest Reviews
Terrible Stay
Rated 1.0 by Ved Prakash . Mar 18, 2024
Room service was 0 i checked in at around 2:30pm but my room was not ready. They provide me dirty bedsheet, no facility of drinking water in the room n bathroom was nest of couple of a pegion n whole bathroom was full of beat by those pegion overall hotel is not good to stay even for an hour
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Terrible Stay
Rated 1.0 by Om Mahato . Feb 12, 2024
The bed matress was very bad its started paining my back. No bulb in bathroom. No towel
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Poor Stay
Rated 2.0 by Sumit Gautam . Jul 26, 2023
Actually i was told for parking facility. But when i reached it was denied. Room condition was very poor. Floor was very dirty. Ac was not working. Towel, shop and no other things were provided.
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Complete waste of money
Rated 1.0 by Rajesh Kumar Arya . Family Traveller . Nov 22, 2021
no parking space, commuting with 4 wheeler is tough. room is too small, no cleanliness, room was full of spider webs, the ideal value could be ₹500 not ₹2400. Just a name royal but nothing royal as such. "WASTE OF MONEY".
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Pathetic stay
Rated 1.0 by PRANTIK MAJUMDAR . Business Traveller . Nov 22, 2021
1. Over priced 2. Poor location, in the middle of wholesale market of ranchi. 3. Very small room, no geyser, no tv remote, no ac remote. 4. Poor service - didn't get tv remote and ac remote even after repeated request. 5. Luckily got hot water in bucket and towel after request. 6. Cleanliness - rooms, bed sheet, pillow cover not clean. Seems to be used.
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Bed is not clean
Rated 3.0 by Surya Kant . Couple Traveller . Oct 11, 2021
Hotel is good, but inside very compact room and bed is dirty.
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Super Hotel O OXY Royal Residency has replied on Oct 22, 2021
Sorry for the inconvenience you faced, surya! we have marked a note for the experience you had this time. Rest assured, we will strive to ensure a pleasant stay with us in the future. Regards, ivy Read more
Bad location, rude behavior
Rated 1.0 by saurabh kumar . Couple Traveller . Apr 16, 2021
Kitchen staff was so rude, not serving anything at time, water problem, location was too bad, receptionist was good
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Super Hotel O OXY Royal Residency has replied on Apr 26, 2021
Sorry for the hassle you experienced, saurabh! we have forwarded this to the appropriate team in order to fix things quickly. Regards, jacob Read more
Excellent service.
Rated 5.0 by Vivek kumar . Couple Traveller . Mar 26, 2021
Excellent service. food is also tasty. staff maintaining good hygiene. It's near ratu road chowk. All staff were supportive. It is one of the flagship Oyo in ranchi.
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Super Hotel O OXY Royal Residency has replied on Mar 28, 2021
Thank you for rating us super, vivek kumar. We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, james! Read more
Good Stay
Rated 4.0 by Kumar Gaurav . Couple Traveller . Mar 20, 2021
Quite pleasant experience and I love you, so very happy .
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Super Hotel O OXY Royal Residency has replied on Mar 23, 2021
Hey kumar gaurav, glad to hear your review. We are so happy that you liked our services. Regards, james! Read more
Nice
Rated 3.0 by Shivkumar Sharma . Couple Traveller . Feb 03, 2021
Hotel was nice but outside food was not allowed. Inside food was not good and price was higher also.
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Super Hotel O OXY Royal Residency has replied on Feb 05, 2021
Sorry for the trouble that has caused, shivkumar sharma! we would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, james! Read more
Safety review
Rated 3.0 by Manish Kumar . Business Traveller . Dec 18, 2020
Social distancing : yes
staff with masks: yes
room sanitization and cleanliness: though urged multiple times to sanitize the room, in front of me, staff was adamant to not to do so. Room was not clean up to the mark. I had a 2 day stay at this hotel where after multiple reminders also handwash was not provided and had to buy my own. Food quality: poor i was provided with a complimentary breakfast on both days which was served cold, even on reminding for the next day the same thing happened. Staff behaviour: ignorant
Social distancing : yes
staff with masks: yes
room sanitization and cleanliness: though urged multiple times to sanitize the room, in front of me, staff was adamant to not to do so. Room was not clean up to the mark. I had a 2 day stay at this hotel where after multiple reminders also handwash was not provided and had to buy my own. Staff behaviour: ignorant
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Super Hotel O OXY Royal Residency has replied on Dec 20, 2020
Hi manish kumar! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time regards, james! Read more
Location is not good for couples, they had closed the shutter. Geyser not working, dirty washroom
Rated 1.0 by Tarang Chaudhary . Group Traveller . Feb 28, 2020
Location is not good for couples, they had closed the shutter. Geyser not working, dirty washroom
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Super Hotel O OXY Royal Residency has replied on Mar 01, 2020
Hi Tarang, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Rahul! Read more
Terrible Stay
Rated 1.0 by Sharafat Hussain . Business Traveller . Feb 13, 2020
Poor .
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Super Hotel O OXY Royal Residency has replied on Feb 16, 2020
Hi Sharafat! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Rachit! Read more
Average Stay
Rated 3.0 by aditya anand . Group Traveller . Jan 22, 2020
The service provided is very poor. No one will listen to you or offer help among all the staff members to a extent that they will try to avoid as long as they can. Rooms are good. But service and breakfast are very poor. My suggestion is never pre book any breakfast here.
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Super Hotel O OXY Royal Residency has replied on Jan 24, 2020
Sorry for the discommode, Aditya. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Poorav! Read more
Service
Rated 5.0 by krishna kumar . Couple Traveller . Jan 07, 2020
Good service but location is not good
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Super Hotel O OXY Royal Residency has replied on Jan 09, 2020
Thank you for rating us super, Krishna Kumar! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Rahul Read more
Excellent Stay
Rated 5.0 by Rakesh Toshniwal . Family Traveller . Jan 04, 2020
Everything's good. Its good although receptionist good too Mr. Saurabh Ji and Neha Ji. Well treated
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Super Hotel O OXY Royal Residency has replied on Jan 06, 2020
Thank you for sharing your genuine comments and rating us positively, Rakesh Toshniwal! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Amit. Read more
Nice
Rated 5.0 by deepak kumar . Family Traveller . Jan 03, 2020
I stay there with my family for two days. It's nice stay. Room and washroom was small but neat and clean. Staffs are very cooperative.
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Super Hotel O OXY Royal Residency has replied on Jan 06, 2020
Hey Deepak Kumar, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon) regards, Sagar Read more
Hotel review
Rated 3.0 by Niraj Kumar . Couple Traveller . Dec 30, 2019
The hotel was good but the food was very bad and every costly. They don't even provide water to drink.
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Super Hotel O OXY Royal Residency has replied on Jan 02, 2020
Never meant to disappoint you, Niraj! We will deep dive into this issue and we will put in our best efforts to serve you better. Regards, Amit! Read more
Very nice room
Rated 4.0 by Mrityunjay Kumar . Couple Traveller . Dec 29, 2019
I Am very satisfied with the room. Everything was awesome.
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Super Hotel O OXY Royal Residency has replied on Dec 30, 2019
Thank you for the appreciation, Mrityunjay! We hope to give you a consistent service every time. Regards, Rahul! Read more
Nice, clean and cheap
Rated 3.0 by Mohammmed Balal Yasir . Couple Traveller . Dec 26, 2019
It was a good stay at RR Residency. Very neat and clean. Only issue is they probably don't change the bedsheet because I could see some spot marks and dirt on the bedsheet which gave the impression that it has not been changed. No lift is also an issue. Overall a good hotel to stay. Very comfy and cheap.
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Super Hotel O OXY Royal Residency has replied on Dec 28, 2019
We are really sorry to disappoint you, Mohammmed! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Akanksha! Read more