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Review Of Shanti the grand palace

Police Head Quarters, Ratnagiri

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.2

    Good

    188 User Reviews and 372 Ratings

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    Guest Reviews

    Terrible Stay

    Rated 1.0 by Ganesh Bhagwat . Nov 28, 2024

    One of the worst experience i had with this hotel. No cleaning at all. Dirty washroom. No room service. No soap. No mosquito kit provided after multiple remainders. No hot water provided. Careless attitude of all workers. I will never book this type hotel anymore. I am giving 2 star only for location.

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    Cleanliness

    Rated 5.0 by Shashwat Singh . Group Traveller . Nov 24, 2024

    It was neat and clean. The bathrooms were also clean. Check-in was also very smooth and staff was very polite and supportive

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    Good Stay

    Rated 4.0 by omkar masurkar . Family Traveller . Nov 11, 2024

    hotels rooms is very good and biggest room and biggest place to room very good condition for room 😉 you come and stay this hotel .....

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    Terrible Stay

    Rated 1.0 by Suhel Gazeekhan . Nov 07, 2024

    Worst hotel i have been around so far. Changed 3 rooms but all room were dirty and bedsheets not washed. No hot water supply but they managed to provide buckets for the same. Will not recommended unless they bring some cleanliness and it feels as a hotel stay

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    Poor Stay

    Rated 2.0 by Amar Patel . Couple Traveller . Nov 05, 2024

    Property is not as par mark, no food service in hotel. Also room condition is not as par standard. After reaching hotel manager ask for 400rs more for attach bath facility.

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    Terrible Stay

    Rated 1.0 by Jay Butani . Family Traveller . Nov 04, 2024

    Can you send a link for review?

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    Ca ghanshyam chandak akola - good for group

    Rated 4.0 by Ca Ghanshyam Aidan Chandak . Group Traveller . Oct 13, 2024

    Location very good and at main market. Bus depot very near and local convince is easily available. Amenities is good and renovation going on and service and staff is very nice. Regarding the food options are available. It's very good for family and specially for group. I personally rate the stay very nice

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    Average Stay

    Rated 3.0 by Rahul Kumar . Sep 17, 2024

    The stay was "so-so, the room was quite ok, but availability of food was a big issue here. Also the reception staff and other staff were not very cooperative. Location is good, but overall experience was not so good.

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    Poor Stay

    Rated 2.0 by Shadab Shaikh . Solo Traveller . Aug 22, 2024

    Bad sheet itni gandi thai ke aisa lag raha tha kahi mahino se wash nhi kiye auro towel mese baas aa rahi thai bin a wash kare ho de dye the use karne auro tv bhi nhi chal raha tha jab ki maine delux room lye tha

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    Average Stay

    Rated 3.0 by Shankar Naymane . Family Traveller . Jul 28, 2024

    This hotel is great, the staff of the hotel is also great. The area is also nice, right in front of the hotel is the Hanuman temple... Everything is great.

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    Great experience

    Rated 4.0 by swapnil pawar . Family Traveller . Jun 11, 2024

    Great experience staying there with family, staff was friendly and helpful to family members throughout in stay.

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    Hotel between average and good scale

    Rated 4.0 by Santosh Ghadge . Family Traveller . May 29, 2024

    In the map, property shown near st stand, however it is 2 km away from panchgani market. Acs in the rooms are very old and give very little cooling. While booking, it was mentioned swimming pool is there but pool work was going on.

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    Can prefer for stay

    Rated 5.0 by Priyanshu Pathak . Family Traveller . May 25, 2024

    One of best in whole trip. Service is also good. Provides extra bedding also as per request properly sanitized.

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    Worst experience

    Rated 1.0 by Nipurna Murkar . Family Traveller . May 20, 2024

    This is my second time at this hotel. I came here during november where they only complaint i had was no hot water but that was manageable. Considering the fact that it's summer, i thought it would be a good idea to book this hotel for my family for 5. We booked two rooms but the person who assigned us the rooms assigned separate rooms, on opposite corners of the floor even when i had clearly stated i need side by side rooms. My parents and granny had a really hard time due to this arrangement. Then, after an argument, we were granted opposite rooms, but the toilet was indian style which was not suitable for my parents and granny. The worst part was, there was literally no ventilation in the rooms. Back during my november visit, i did not realise that as the cozy atmosphere had it covered. But right now, it was terrible. We could not keep the doors closed even for a minute. None of us slept during the two nights of our stay. While having a bath, my father suffocated due to no ventilation. Thought apart from the person that assigned us the rooms, the other staff was good but they did literally nothing even after our repeated complains. If you talk about the stay, this is the worst stay i ever had. Totally disappointed.

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    Terrible Stay

    Rated 1.0 by Vishal Bhoir . May 17, 2024

    Remove this hotel from your list. Worst hotel than ever. They have also charge 400 extra

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    Excellent Stay

    Rated 5.0 by Rahul Anand . Business Traveller . May 13, 2024

    One of the best hotel in ratnagiri high quality food good environment rooms are spacious and hotel service superb. Must visit

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    Average Stay

    Rated 3.0 by sunil killedar . Apr 16, 2024

    It was good but difficult in finding, land mark is panchmukhi manuman mandir not motioned in address may helpfull in finding. Room not good as per price and bed is small

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    Not recommended for families

    Rated 2.0 by Kalpesh Parker . Family Traveller . Apr 15, 2024

    Property has no parking. Rooms aren’t clean, smelly and untidy. Highly not recommended for family stay.

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    Poor Stay

    Rated 2.0 by Soumik Chattopadhyay . Family Traveller . Mar 27, 2024

    There is no lift facility. So not good for elder persons. Maintenance is not good. We have suffering couple of hrs for getting hot water from all the tap. In house food arrangements are not available. Manager staffs are helpful well behaved.

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    Average Stay

    Rated 3.0 by Kamal Kapadia . Mar 14, 2024

    It is not good for family and couple. There is lots of mosquitos in room. U can't sleep properly. There is no lift in the hotel. It is very difficult to pulled the luggage on stairs.

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    Shanti the grand palace has replied on Mar 21, 2024

    we really apologize for the inconvenience faced and assure a better and comfortable stay for your next booking with us.We look forward to host you again Read more

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