Review Of Hotel Grand Galaxy

Good Stay

Rated 4.0 by Avichal Alok Azad . Family Traveller . Jul 21, 2024

No kitchen, no crockery. View was good. Service was good. Polite behavior of staff. Public transport was not there directly to the hotel from railway station. No lift. I have ordered lunch from menu in the hotel but they delivered food with paper plates.

Good Stay

Rated 4.0 by Pallavi Mehndiratta . Family Traveller . Jun 24, 2024

Location is easily reachable and it is near to laxman jhula, Room was good,neat and clean. Service is also good

Not good

Rated 2.0 by Ayush Chaturvedi . Family Traveller . Jun 17, 2024

No support from hotel while arriving. Lazy staff. Looks unwelcome. Although location and room was good

Good experience minus room service

Rated 4.0 by Pooja Anand . Couple Traveller . Jun 12, 2024

The room was good. My stay was good. The hotel location is excellent in terms of nearness to public parking, market area, and lakshman jhula. Negatives: no intercom in room. Food or tea had to be ordered from some other restaurant.

Good Stay

Rated 4.0 by Alok Raj . Family Traveller . Jun 05, 2024

The property location was opposite to river ganga however the river view what is claimed was blocked by buildings in front of it. Additionally there is no lift available. You need to take a long route to hotel, due to ongoing work at lakshmanjhula. You need to have good vehicle and driving skills to go around. The travel agents near around will charge you more so better to bargain in the beginning itself. The dining option is available through outside restaurant which is not related to hotel. The location is less crowded as compared to other side of river with lot of foreigners in and around making it feel good place. Overall good place to stay.

Terrible Stay

Rated 1.0 by ved rai . Family Traveller . May 27, 2024

Very rude mangment, mai 6pm rishikesh pahucha lekin hotel jane ke lye transportation available nahi tha. Maine mm t to call kiya lekin wo log refund ke lye mana jr dye mine 2 hr wait kiya. Mere booking ka sara pisa barb-ad hua.

Poor Stay

Rated 2.0 by Ankit Mittal . Family Traveller . May 27, 2024

Not easy to locate the property, room condition poor, small bathroom, and jet of sheet not working,

Power cuts no backup

Rated 2.0 by Guljeet Singh . Couple Traveller . Apr 23, 2024

No power backup, frequent power cut, poor hygiene. Rude staff, parking issues, door locks get jammed

Good Stay

Rated 4.0 by Vishal Kalyan . Apr 18, 2024

The overall experience in hotel is good. Hotel staff are very supportive. Rooms and washrooms are clean. And hotel is very near to ganga ghat. But one thing is not good they don't have parking option.

Good Stay

Rated 4.0 by dr ashish mittal . Mar 29, 2024

Very nice and comfortable stay behavior or staff was very good. Room and bathroom was clean

Excellent Stay

Rated 5.0 by Gaurav Vishwas . Jan 02, 2024

Clean, hygienic and a superb place to stay rooms are spacious and the most important thing is location, as the location of this hotel is just behind ganga river

Excellent Stay

Rated 5.0 by Lavi Batth . Jan 01, 2024

Good staff, room fully clean ❤️ i personally recommend to every one visit this place one time

Nice staff

Rated 4.0 by Pranav Sharma . Family Traveller . Oct 05, 2023

Staff was good, humble & helpful. Rooms were near. Hotel was peaceful. Nothing else to say.

Poor Stay

Rated 2.0 by Sukriti Jain . Oct 02, 2023

I did not like the services as they charged according to super delux but no such facilities were provided. Firstly it was not mentioned anywhere that there is no lift along with that super deluxe room was on 4th floor with no intercom, no fridge and not even basic kettle to warm water or make tea. And these are basic inclusions in a super deluxe room. With this no complimentary bisleri or even good quality toiletry. Plus bathroom exhaust was not working and the extra bedding provided was burnt from so many sides. Only the view was fine from the room as shown in pictures rest it was not at all a good experience to stay at this place

Poor Stay

Rated 2.0 by Prakash VERMA . Jun 29, 2023

Very misleading pictures. Disappointed with experience. It was really costly for the amenities they provided.

Terrible Stay

Rated 1.0 by Shiv Kumar . Jun 18, 2023

Room service is very slow. Ac is not working. No power backups. Its wastage of money to book here a room.

hotel stay

Rated 4.0 by Pooja Munjal . Group Traveller . May 30, 2023

Our hotel stay was good… as it is very near to the laxman jhula , market and many beautiful cafes near river ganga….

All good

Rated 5.0 by Rohit Kumar . Family Traveller . May 29, 2023

Best service, nice hospitality, cleaning was good, staff behaviour was good and supportive. Nice location

Excellent Stay

Rated 5.0 by manini bhave . May 29, 2023

The people were so helpful, especially the staff they helped us in every way possible from taking our luggage to dropping it in our cab. Lovely host & staff

Poor Stay

Rated 2.0 by Pankaj Kapooor . May 28, 2023

In the price of 2400 bucks the. Hotel was too normal, even hotel doesn’t provide a water bottle instead they only give regular water