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Kakaganj, Sagar
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Guest Reviews
Poor Stay
Rated 2.0 by soumya savran . Oct 20, 2024
👎. there is no wifi, no tv recharge,
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HOTEL SAROJ SAGAR has replied on Nov 20, 2024
Dear Miss soumya savran ,Thank you for your feedback! We apologize for the inconvenience regarding the wifi and TV recharge. We will work on addressing these issues to improve your future stay" Read more
Please laundry service available
Rated 5.0 by hitendra chaube . Business Traveller . Oct 19, 2024
Good food and room sarvices nice and hotel location very beautiful breakfast is very good hotel staff will be very good
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HOTEL SAROJ SAGAR has replied on Nov 20, 2024
Dear Mr hitendra chaube ,Thank you for your feedback! We're glad you enjoyed the food, room service, and the beautiful location. We appreciate your kind words about the staff and breakfast. We look forward to welcoming you again" Read more
Excellent Stay
Rated 5.0 by awadhesh gupta . Business Traveller . Sep 15, 2024
Very good hospitality and we'll behaviour. Perfect parking space and kind staff to serve the services
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HOTEL SAROJ SAGAR has replied on Sep 26, 2024
Dear Mr awadhesh gupta , Thank you for your positive feedback! We’re delighted to hear you enjoyed our hospitality, parking, and kind staff. We look forward to welcoming you back! Read more
Poor Stay
Rated 2.0 by Chanappa Dhotre . Business Traveller . Aug 29, 2024
No professional approach. Breakfast served around 9. 00 am to late. Not convenient place in terms of location.
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HOTEL SAROJ SAGAR has replied on Sep 26, 2024
Dear Mr Chanappa Dhotre ,I apologize for your experience. We appreciate your feedback about the breakfast timing and location. We’ll work on improving these aspects. Thank you for sharing your thoughts. Read more
excellent property
Rated 4.0 by Vivek Sharma . Business Traveller . May 28, 2024
Very nice experience. Beautiful property. Staff is verifying friendly. Wifi is not available in the room but breakfast is very good
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HOTEL SAROJ SAGAR has replied on Aug 12, 2024
Dear Mr Vivek Sharma, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday. Read more
Poor Stay
Rated 2.0 by Gopal Jaiswal . Apr 09, 2024
Bad experiance
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HOTEL SAROJ SAGAR has replied on Apr 20, 2024
Dear Mr Gopal Jaiswal, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement. Read more
Good Stay
Rated 4.0 by Akash Gupta . Business Traveller . Feb 02, 2024
Good.
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HOTEL SAROJ SAGAR has replied on Feb 08, 2024
Dear Mr Akash Gupta, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement. Read more
Dirty roo
Rated 1.0 by Dharmendra Sorathiya . Business Traveller . Dec 10, 2023
Property was clean. Room was smelly and bathroom were not clean, dirty bedsheets. In morning hours by 8 o clock tea was not available. Kitchen was not open
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HOTEL SAROJ SAGAR has replied on Dec 27, 2023
Dear Mr. Dharmendra Sorathiya , I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future. ... Read more
2 nights awful stay
Rated 2.0 by Kapil Kumar . Business Traveller . Oct 06, 2023
First of all whatever facilities you see majority of them are not available. Like gym, spa, swimming pool. Secondly this is average banquet hall and not maintained hotel to facilitate business traveller or family. Thirdly for each and every need you need ask for help on mobile number at reception because intercom does not work and house keeping staff is not trained in up keep of the rooms. You need to call for towel, water, bath gel, shampoo, toilet cleaning, hot water, mosquito replant etc etc. Lastly, no body is bother of you no matter how many times you need to ask for services. Worst decision is made to book this hotel by seeing the pictures. Please avoid this hotel if possible at all.
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HOTEL SAROJ SAGAR has replied on Nov 28, 2023
Dear Mr Kapil Kumar, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future Read more
Poor Stay
Rated 2.0 by Yogesh Lodhi . Family Traveller . Aug 02, 2023
There were lipstick stains on the chair, on the the cushion, there was a dubious stain on the bedsheet. Moreover the lights would go out time after time while i was in the hotel room, and the good came in super late like an hour late and when i called the front desk again he started to gas light me saying that it had only been 15-20 mins but i was watching the clock and it had been an hour. The television had no paid channels to watch. Also the shower didn't work.
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HOTEL SAROJ SAGAR has replied on Aug 07, 2023
Dear Mr Yogesh Lodhi, I'am Extremely sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement. Read more
Not at all recommended!
Rated 2.0 by sandeep rai . Family Traveller . Jun 19, 2023
Booked executive room and paid as there was no option of paying after checking the room. Property has ample parking facility, but the condition of the room was pathetic. Toilet seat was in worst possible condition with no water. Entire room was full of mosquitoes. Bath and fixtures were all rusty and shower was just there as a show piece. Tried using it and water went at 90 degree angle towards the right side wall😂 Floor tiles were broken and there was nothing on TV. No night bulb was on installed so we had to sleep with two lights on. please please. look for a different property👎
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HOTEL SAROJ SAGAR has replied on Jun 28, 2023
Dear Mr sandeep , thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement. Read more
Smelly & dirty bathroom and crushed floor tiles
Rated 2.0 by Jai Yadav . Family Traveller . May 24, 2023
First time i visited sagar with my family to attend a wedding but it became terrible to experience my stay there. I was not at all expecting with mm t : 1) smelly & dirty bathroom - when i was entered into the washroom it was smelly and dirty and was not able to spend 1 minute there. 2) crushed tiles : tiles of rooms was not pasted so that sand and cement was getting out from floor. It required cleaning again and again. 3) deal y service : room's phone was completely dead so that i needed to call service through my personal phone, and for any requirement i needed to called them 2 or more times. Overall poor experience.
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HOTEL SAROJ SAGAR has replied on Jun 05, 2023
Dear Mr Jai , we feel very sorry to hear from you that you did not have a pleasant experience at our Hotel on your last stay with us. This is not the actual standard that we maintain in our Hotel and this might have happened due to some temporary cause. We try our best in every p... Read more
very good
Rated 5.0 by Aman Chadar . Business Traveller . Apr 30, 2023
very good room and very clean hotel service very good
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HOTEL SAROJ SAGAR has replied on May 08, 2023
Dear mr aman, "thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. ” Read more
Good
Rated 5.0 by vishal Goswami . Couple Traveller . Feb 27, 2023
Baht hi acha hotel h and services b hi achi h
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HOTEL SAROJ SAGAR has replied on Mar 04, 2023
Dear mr vishal, thank you so much for the amazing feedback & ratings, we will put in our efforts to provide consistent service to your future visits. Read more
Location is not good
Rated 2.0 by Swati Singh . Family Traveller . Dec 15, 2022
The property location is very hostile.
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HOTEL SAROJ SAGAR has replied on Jan 06, 2023
Dear mars singh, thank you for taking out time and reviewing us online. We hope you had a comfortable stay with us. Read more
Poor Stay
Rated 2.0 by Narender Yadav . Dec 05, 2022
Very bad washrooms which were not maintained. Even they didn't change bedsheets and covers. But later they changed. No
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HOTEL SAROJ SAGAR has replied on Dec 19, 2022
Dear mr yadav, we feel very sorry to hear from you that you did not have a pleasant experience at our hotel on your last stay with us. This is not the actual standard that we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every ... Read more
Poorly maintained
Rated 2.0 by Pradeep Lavania . Business Traveller . Nov 30, 2022
This is not a hotel. It is a marriage banquet with rooms which are poorly maintained and not good enough for stay
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HOTEL SAROJ SAGAR has replied on Dec 19, 2022
Dear mr lavania, i would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard. I hope you visit again and give us a chance for improvement. Read more
Planned resort without maintenance
Rated 2.0 by Chitimalla Kishor . Family Traveller . Nov 26, 2022
Very badly maintainedwash room taps are not user friendlyroom stinking smellbedsheet not washed properlyduring room booking it showed room charges are included with mineral water supply but they charged for waterthis experience has made us think not book future rooms just by seeing the room pics
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HOTEL SAROJ SAGAR has replied on Dec 19, 2022
Dear mars kishor, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future. Read more
Terrible
Rated 1.0 by Gaurav More . Solo Traveller . Oct 19, 2022
Cleanliness zero, bucket terrible, no hot water, ac doesn’t work, glass with beer smell, toilet seat dirty and broken
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HOTEL SAROJ SAGAR has replied on Oct 28, 2022
Dear mr gaurav more, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again. Read more
Good service
Rated 4.0 by Rajeev Jain . Family Traveller . Oct 17, 2022
They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and i didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
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