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Chitkul, Sangla
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Guest Reviews
Terrible Stay
Rated 1.0 by Maitreyi Basu Datta . Solo Traveller . Sep 25, 2024
Horrible and terrible experience. Location is great but food quality is very poor. Service is good but rooms are shabby and dull.
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Terrible Stay
Rated 1.0 by Mr.Vibha Vasu . Group Traveller . Jun 11, 2024
horrible no water in wash room and nobody. was there to attend you even in morning hours. Not recommend to anyone
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Very bad experience
Rated 1.0 by chander bhan . Business Traveller . Jun 05, 2024
We came here with family. There was a very bad smell at the reception itself. There is no cleanliness at all. The kitchen is very dirty. Our experience was very bad.
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Unhygienic and terrible stay
Rated 2.0 by manish baid . Family Traveller . Jun 02, 2024
Food, Amenities and services are terrible. Quilts, pillow are so old and dirty, one would even hate to even touch it. Room’s interior, window, bathroom door, main door latch all in a very poor state. No internet service at all.
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Worst hotel
Rated 1.0 by Arjun Sharma . Couple Traveller . May 29, 2024
This was the worst travel-ling experience i have had. I wasted my money totally and if you want to do it too you can book this hotel. The hotel starting from its reception is very untidy. Furniture of this hotel looks many years old. Room was very dirty. Pillow cover and bed sheet were not clean. They were literally yellow.
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Chitkul trip
Rated 2.0 by Subhasis Chatterjee . Oct 02, 2023
The stay at saama heights was not satisfactory. There was a major issue with water availability. The amenities were about average and there was no heater in the room, which is particularly surprising considering the very cold conditions there.
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Samaa Resorts Chitkul Heights Sangla has replied on Oct 16, 2023
Dear Guest, Greetings From Samaa Resorts! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things don't happen again. We Hope you will visit us back and offer us a chance to serve you. With Warm Regards... Read more
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Rated 1.0 by Pinaki Sarkar . Group Traveller . Jun 10, 2023
It is dirtiest of dirtiest property i have ever seen my life. The hotel from rom the entrance to all over the building it stinks like rotten vegetable and fish as we experience in some markets. I feel like vomiting as i entered the rooms. I curtailed my stay to one day though i hsd paid in full gore two days. I wonder how mm t endorses this property as of now. Pls chk for yourself before promoting such rotten stuffs
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Samaa Resorts Chitkul Heights Sangla has replied on Oct 16, 2023
Dear Guest, Greetings From Samaa Resorts! Thank you very much for your feedback. This always helps us to get better. We will work on our Service to make it better. We are sad that the team didn't reach your expectations. We look forward to having the chance to welcome you a... Read more
Excellent Stay
Rated 5.0 by Ankit Sharma . May 31, 2023
Samaa resorts chitkul is awesome hotel to stay in chitkul. Staff is cooperative and polite. Rooms were well cleaned. Food was good.
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Samaa Resorts Chitkul Heights Sangla has replied on Jun 28, 2023
Dear Guest, Greetings from Samaa Resorts Chitkul Heights Sangla !!! Thank you so much for reviewing us and for taking the time to write. Your feedback about our hotel is a source of encouragement for the entire team. Guest reviews are always appreciated as they help us to b... Read more
Average Stay
Rated 3.0 by lekhraj meena . Apr 08, 2023
Hotel was not properly clean, washrooms were untidy, & smell was there, food was average, tower heater was not there, view from hotel balcony was awesome
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Samaa Resorts Chitkul Heights Sangla has replied on Oct 16, 2023
Dear Guest, Greetings From Samaa Resorts! Thank you for your feedback. We apologize for the inconvenience caused. We have noted your feedback and will indeed work on it. Please give us a second chance so that we can provide you with a better experience. With Warm Regard... Read more
Good Stay
Rated 4.0 by Susangeet Kumar Das . Family Traveller . Oct 18, 2022
The hotel is beautifully located. Baspa river at walking distance. However, the property, including rooms require adequate maintenance. Management should look into it. Quality food is available. Staffs are polite and provides prompt service. Overall an enjoyable stay.
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Samaa Resorts Chitkul Heights Sangla has replied on Oct 26, 2022
Dear guest, greetings from samaa resort. Thank you so much for your feedback. It makes us happy to see that you loved our property and food. We look forward to welcoming you back soon. With warm regards, samaa resort and team. Read more
Good location
Rated 4.0 by saaransh sahrawat . Family Traveller . Jun 16, 2022
This hotel is located at a very nice location near river. Propoerty standards are fine if compared to other properties.
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Samaa Resorts Chitkul Heights Sangla has replied on Jun 18, 2022
Dear guest, greetings from samaa resort. Thank you so much for your feedback. It makes us happy to see that you loved the location and our property. We look forward to welcoming you back soon. With warm regards, samaa resort and team. Read more
Best in this area
Rated 4.0 by Rahul Magow . Group Traveller . Jun 16, 2022
Not much inventory in this area. Food is great !
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Samaa Resorts Chitkul Heights Sangla has replied on Jun 18, 2022
Dear guest, greetings from samaa resort. Thank you so much for your feedback. It makes us happy to see that you loved our property and food. We look forward to welcoming you back soon. With warm regards, samaa resort and team. Read more
Last hotel
Rated 5.0 by Antra Khurana . Solo Traveller . Mar 28, 2021
Post the location of the hotel is beautiful vistas and has a nice small restaurant too. The service of the staff really makes it good.
The staff really made my stay comfortable and helped me. The hotel has all comforts i can hope for in such a remote location and work honestly for all their guests. I was there for a week and had an awesome stay. Full credit to jaswinder ji and vicky bhai and all their staff for this.
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Samaa Resorts Chitkul Heights Sangla has replied on Apr 02, 2021
Dear guest, greetings! thank you for sharing your positive experience on this platform and choosing to stay with us. It makes us happy to see that you left with an overall positive impression of our resort, enjoyed the hospitality and had a pleasant experience. We look forward... Read more
Good environment
Rated 5.0 by kuldeep singh . Solo Traveller . Mar 14, 2021
Good environment, properly staff wear masks
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Samaa Resorts Chitkul Heights Sangla has replied on Aug 05, 2021
Dear guest, greetings! thank you for taking the time and writing the review, your feedback is extremely important to us and we thank you for rating our hotel. We look forward to welcoming you back soon to our hotel. With warm regards, samaa resorts and team. Read more
A very nice resort with scenic view
Rated 5.0 by Sanket Shah . Group Traveller . May 21, 2020
Hotel staff is very nice and cooperative.
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Samaa Resorts Chitkul Heights Sangla has replied on Oct 21, 2020
Dear guest, greetings from samaa resort! we are so glad that you liked our hotel staff service and we have shared your review to our staff they are so appreciated, we will look forward to welcoming you again. With warm regards, samaa resort and team Read more
A home far from home
Rated 4.0 by Subhodip Dey . Couple Traveller . Nov 14, 2019
There was heavy snowfall and the temperature was way below zero, but the hotel staffs greeted us well. Room was spacious, geyser was there working 24hrs, clean bed and quilts. Staffs were always attentive, caring. Had a great meal there. Outstanding stay it was.
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Samaa Resorts Chitkul Heights Sangla has replied on Nov 30, 2019
Dear guest, greetings from Samaa Resorts! Thank you for rating our hotel and sharing post, we are happy to know that you have left with overall positive response. Your feedback will create a great impression on our staff. We look forward to welcoming you back to our hotel. With w... Read more
Poor Stay
Rated 2.0 by ARIJIT DATTA . Family Traveller . Oct 26, 2019
I went with my special child who is very fond of watching TV while staying in the room. Although Tv was present in the room, it was not functioning because the card in the set top box needed to be recharged. When asked to recharge, the manager told me that the dish was malfunctioning and in spite of several requests, the company was not sending any technician for its repair. The actual fact was that the STB was intentionally not recharged to save money. Besides this, although several items were mentioned in the menu of the restaurent, 90% of them were unavailable.
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Samaa Resorts Chitkul Heights Sangla has replied on Nov 05, 2019
Dear Sir, Thank you for sharing your feedback on this platform. Regarding television recharge, if saving money was our interest then we would not have invested in buying television either. It is true that in spite of recharge STB has issues and the technician is not coming to res... Read more
Perfect location
Rated 5.0 by Gautam Rudra . Family Traveller . Oct 14, 2019
Satisfactory. Excellent.
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Samaa Resorts Chitkul Heights Sangla has replied on Nov 30, 2019
Dear guest, greetings from Samaa Resorts! Thank you for taking the time and rating our hotel, your feedback is extremely important to us and we are happy to know that you have left with overall positive response. We look forward to welcoming you back to our hotel. With warm regar... Read more
Excellent location
Rated 5.0 by SOUVIT ROY . Family Traveller . Oct 14, 2019
Enjoyed the video from room. Excellent location and staff are very friendly and nice. Food quality could have been little better, but while you get nice mountain view it is ok.
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Samaa Resorts Chitkul Heights Sangla has replied on Dec 05, 2019
Dear Guest, Greetings! Thank you for taking the time and rating our hotel 5 stars, your feedback will create a great impression on our team. We are happy to see that you have left with an overall positive impression, we look forward to welcoming you back soon to our hotel. With W... Read more
Great stay
Rated 5.0 by Gautam Deb . Family Traveller . Oct 14, 2019
Best hotel to stay in Chitkul. It is like staying in the lap of the mountains. Very friendly and helpful group of staff. We traveled with our 5-year-old daughter who is very fussy about food, so the staff cooked us food separately for our kid which made our stay all the more delightful.
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Samaa Resorts Chitkul Heights Sangla has replied on Oct 15, 2019
Dear guest, greetings from Samaa Resorts! Thank you for deciding to write a review and sharing your experiences whilst staying at Samaa Resorts. It is heartening to note your kind compliments on the resort, its food and we are glad you were able to enjoy a generous service experi... Read more