Cleanliness and Staff were the highlights of the Pubali Shantiniketan property. The caretaker was very welcoming and cordial, and the owner had a helping attitude that was well appreciated by guests. The rooms were spacious and clean, and the complementary breakfast was amazing. The Location was peaceful and serene, away from the hustle and bustle of the main road. The Host was very nice and ensured guests had a great time at the homestay, recommending good places to visit. The Food & Dining was good, with tasty Bengali delicacies served at a reasonable cost.
Cleanliness
The cleanliness of the property was appreciated by many guests. They found the rooms, bathrooms, and dining areas to be neat and tidy. Some guests also mentioned that the caretaker was responsible for maintaining the cleanliness of the property. However, a few guests did mention that there were some issues with cleanliness, such as the presence of mosquitoes or dust in the rooms.
Staff
The staff at the property received high praise from many guests. They were described as courteous, helpful, and friendly. Guests appreciated the efforts made by the staff to ensure their comfort and convenience. Some guests also mentioned that the staff went above and beyond to make their stay enjoyable. However, a few guests did mention that there were some issues with the staff, such as communication problems or unavailability of staff at certain times.
Location
The location of the property was appreciated by many guests. They found it to be peaceful, serene, and away from the hustle and bustle of the city. Some guests also mentioned that the property was located in a beautiful neighborhood with lots of trees and plants around. However, a few guests did mention that the property was a bit far from the main road or local attractions, which made it difficult to find transportation.
Host
The host of the property received high praise from many guests. They were described as hospitable, caring, and professional. Guests appreciated the efforts made by the host to ensure their comfort and convenience. Some guests also mentioned that the host provided them with useful information about the local area and recommended good places to visit. However, a few guests did mention that there were some issues with the host, such as unavailability or lack of responsiveness at certain times.
Food & Dining
The food and dining experience at the property received mixed reviews from guests. Some guests appreciated the complimentary breakfast and the homemade Bengali delicacies served by the caretaker. However, a few guests mentioned that the breakfast was not up to the mark or lacked variety. Some guests also mentioned that there were no options for dinner or in-house food preparation, which caused inconvenience.
