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Police Bazar, Shillong | 9 minutes walk to Shillong Bus Station | 30.1 km drive to Shillong Airport
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Guest Reviews
Excellent Stay
Rated 5.0 by sriram simakurthy . Dec 05, 2024
Very well mannered and supportive staff. Wide spread of choice at their restaurant near to all main shopping areas
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Excellent Stay
Rated 5.0 by Tapankumar Kar . Dec 05, 2024
Well maintained property, staff’s are cooperative, food is good also
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Excellent Stay
Rated 5.0 by Manoj Rathi . Dec 01, 2024
Stay in shillong was memorable and a lifetime takeaway from the city
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Average Stay
Rated 3.0 by BEENA MOHAN . Family Traveller . Nov 18, 2024
Room: very average, dark. Toilet: run down. Breakfast: no complaints stayed in nirvana orchid and came here. No comparison, polo towers needs a healthy renovation. I would definitely not return.
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Hotel Polo Towers has replied on Nov 20, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize that our services did not meet your expectations. Your feedback is invaluable to us, and we take it seriously.... Read more
Nice location, pleasant stay.
Rated 4.0 by Atanu Mazumdar . Couple Traveller . Nov 16, 2024
Good food and service, bit expensive but thats how meghalaya is. Heritage maintained well and updated too.
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Awesome Shillong
Rated 5.0 by Mofiul Karim . Family Traveller . Nov 15, 2024
The rooms were wonderful, the staff was cordial polite and professional, the food was awesome and there was ample parking for the car…a fantastic stay altogether. Also they have three different restaurants for three different experience and all three are just superb.
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Excellent hotel
Rated 5.0 by subrat hazarika . Couple Traveller . Nov 12, 2024
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
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Excellent place to stay
Rated 5.0 by Kailash Bodade . Family Traveller . Nov 11, 2024
The stay was excellent, staff very cooperative, food very good. Reception team is really very good. Rooms are clean and specious. The hotel location is very much in market place and convenient for shopping. Will love to stay again.
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Average
Rated 3.0 by Bikash Debbarma . Couple Traveller . Nov 06, 2024
I have chosen the hotel thinking that it was near to police bazar but, actually it cost you around 30 rupee by taxi to reach there. The rooms of the hotel was very small and the breakfast was very unsatisfactory. One thing which annoyed me the most was the door keys. The keys were old i had to insert it again and again to open the door.
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Hotel Polo Towers has replied on Nov 08, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize that our services did not meet your expectations. Your feedback is invaluable to us, and we take it seriously. R... Read more
Average Stay
Rated 3.0 by Ravi Sharma . Family Traveller . Nov 04, 2024
The hotel is good but the rooms need an upgrade now. The rooms were not of polo standard. These rooms are worth 1500 in any other place. The hotel should quickly start renovation of the rooms.
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Hotel Polo Towers has replied on Nov 05, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We extend our heartfelt appreciation to our esteemed guests for choosing to stay with us, delighting in our culinary offerings, and generously sharing their valuable feedback. Your insights are invaluable in our commitment... Read more
Mind-blowing meghalaya
Rated 5.0 by KAUSHIK CHAKRABORTY . Family Traveller . Nov 02, 2024
Excellent experience in polo towers & special thanks to media for her assistance. Others staffs are also nice thanks to all. Cleanliness is great
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Hotel Polo Towers has replied on Nov 04, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We are gratified to receive your feedback, sharing your recent experience with us. As been described, we are delighted to provide you with the comfort and luxury which Hotel Polo Towers Shillong is known for. The dedicated... Read more
Good Stay
Rated 4.0 by Pramod Gangwal . Couple Traveller . Oct 28, 2024
Property location is good, food quality was also good, as far as concern amenities there is a need for improvement. Services of staff viz behaviour was also good.
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Hotel Polo Towers has replied on Oct 29, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We extend our heartfelt appreciation to our esteemed guests for choosing to stay with us, delighting in our culinary offerings, and generously sharing their valuable feedback. Your insights are invaluable in our commitm... Read more
Excellent Stay
Rated 5.0 by Arun Kh . Family Traveller . Oct 27, 2024
The hotel is conveniently located in the heart of the city and very much near to major tourist attractions. The staffs are courteous and well mannered. We had dinner at the restaurant which was very tasty as was the case with complimentary breakfast. They had provided baby food as complimentary. The check-in and check-out procedures are pretty quick. Will surely visit this hotel next time.
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Hotel Polo Towers has replied on Oct 28, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! Thank you for reviewing Hotel Polo Towers Shillong. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We look for... Read more
Relax-in
Rated 4.0 by VIDHVATH VISWANATHAN . Solo Traveller . Oct 25, 2024
The place was neat, got complimentary cookies on arrival. Seems like construction work is going on at the entrance, while it was not an issue for me, i did feel bad for the receptionists who had to work through the paint smell, dust and noise (they were not complaining, just my observation) i had a massage, which was professional. Breakfast was excellent with good variety, with fruits, salad, south and north indian options. The staff were also polite and respectful.
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Hotel Polo Towers has replied on Oct 28, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We are gratified to receive your feedback, sharing your recent experience with us. As been described, we are delighted to provide you with the comfort and luxury which Hotel Polo Towers Shillong is known for. The dedicated... Read more
Good location
Rated 5.0 by Harshwardhan Talegaonkar . Family Traveller . Oct 19, 2024
Comfortable stay, employee: media helped us during check in & check out process. Staff is polite, very good hotel for family vacation
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Hotel Polo Towers has replied on Oct 21, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We are gratified to receive your feedback, sharing your recent experience with us. As been described, we are delighted to provide you with the comfort and luxury which Hotel Polo Towers Shillong is known for. The dedicated... Read more
Feel like heaven
Rated 4.0 by trinayan rath . Family Traveller . Oct 11, 2024
It’s a good hotel. Only misquote problem is there. Fantastic views and cottage is marvelous. Good food.
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Hotel Polo Towers has replied on Oct 14, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We are gratified to receive your feedback, sharing your recent experience with us. As been described, we are delighted to provide you with the comfort and luxury which Hotel Polo Towers Shillong is known for. The dedicated... Read more
Excellent Stay
Rated 5.0 by Arka Roy Chowdhury . Oct 09, 2024
Good hotel. The staff is very polite and helpful. Food is a bit pricey.
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Hotel Polo Towers has replied on Oct 09, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We are gratified to receive your feedback, sharing your recent experience with us. As been described, we are delighted to provide you with the comfort and luxury which Hotel Polo Towers Shillong is known for. The dedicated... Read more
Nice hotel
Rated 5.0 by Tomson Molsom . Couple Traveller . Sep 23, 2024
The staffs are well mannered and trained. The room was upto the mark. I have to tried the food from here but i have high expectations from them. Well done polo group of hotels for your tremendous job.
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Hotel Polo Towers has replied on Sep 24, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! We are gratified to receive your feedback, sharing your recent experience with us. As been described, we are delighted to provide you with the comfort and luxury which Hotel Polo Towers Shillong is known for. The dedicated... Read more
Average Stay
Rated 3.0 by Sujeet Pai . Sep 21, 2024
we stayed in hotel polo towers on 16th sep. 1) construction work going on in the lobby - noise . 2) towels in bathroom provided in the room only after reminders. 3) the rooms are showing signs of mold and wetness with paint peel 4) breakfast spread is very good . full marks for that department 👍
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Hotel Polo Towers has replied on Sep 30, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to enhance the overall guest experience. Rest assured that corrective measures are being taken to prevent such occurrences in... Read more
Average stay
Rated 4.0 by Prashant Kumar Choubey . Solo Traveller . Sep 19, 2024
Hotel rates are over priced. It should not be more than rs 3500 per day for single occupancy. Main restaurant under renovation which added to inconvenience. However on plus side, courtesy by staff and location of the hotel.
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Hotel Polo Towers has replied on Sep 20, 2024
Dear Guest, Greetings from Hotel Polo Towers Shillong! Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize that our services did not meet your expectations. Your feedback is invaluable to us, and we take it seriously. R... Read more