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Review Of Hotel Sapphire Shillong
Keating Road, Shillong | 2 minutes walk to Shillong Bus Station | 29.8 km drive to Shillong Airport
User Ratings & Reviews
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Guest Reviews
Good food. Average room
Rated 4.0 by Srayan Ray . Family Traveller . Dec 27, 2024
Food was good. But room condition needs to improve. There was a bad smell coming from the bathroom.
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Poor Stay
Rated 2.0 by Sajal Sen . Dec 15, 2024
No running hot water. Asked for extra charges when i asked for a room heater. Breakfast was terrible. Oily and no healthy breakfast. Omelette was burnt.
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Very bad experience. D
Rated 1.0 by Mahendra Kumar . Family Traveller . Dec 11, 2024
Very smelly room. Breakfast area is not prepared. Dew drop in sitting and eating area. Small room.
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Wonderful Stay at Shillong
Rated 5.0 by Prithwiraj Dutta . Family Traveller . Sep 27, 2024
Exceptional Staff. From housekeeping to restaurant. Great location 👌 Overall a good experience & definitely recommended.
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Hotel Sapphire Shillong has replied on Oct 01, 2024
Thank you so much sir for your feedback! Read more
Poor Stay
Rated 2.0 by Sameer Lawankar . May 21, 2024
This are all the issues we faced there
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Poor Stay
Rated 2.0 by Gaurav Bhati . Family Traveller . May 14, 2024
It's near to very congested area and very difficult to reach by car except early morning or late night. You will be stuck in traffic for minimum hour. Besides staff not cooperative and hygiene not maintained actually you will not find staff in morning hours. Clearly too much overpriced
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Hotel Sapphire Shillong has replied on May 15, 2024
Thank you for the feedback . Before check in in any hotel please keep in mind that your vehicle is your responsibility, hotel is not responsible to bring your car from any other place apart from hotel premises, as we are a hotel staff working for the hotel and not for any indiv... Read more
Stay at sapphire shillong
Rated 4.0 by Shailesh Bala . Business Traveller . May 06, 2024
Check in was a breeze, the lady at reception during during check in process took our request for some lunch and followed up with the restaurant for quick hot food to be prepared and sent to my room asap. The room service is a bit slow needs a bit of a push up. Our request fora car to travel was taken and promptly arranged by the reception. The housekeeping team cleaned the room very efficiently breakfast was ok, had dinner on all the days of my stay and the quantity was huge and satisfying. Check out was also very efficiently handled. The is no storage to hang our clothes or locker facility which needs to be attended
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Hotel Sapphire Shillong has replied on May 08, 2024
Thank you so much for your valuable feedback sir ! Will try our best to provide you best service in future and will definitely work on your feedback as well ! Read more
Best hotel near police bazar, shillong
Rated 5.0 by Jagdish Barman . Family Traveller . Sep 12, 2023
All staff were very excellent in their work and very professional and well mannered. Rooms clean, all amenities available with parking. Just the buffet breakfast needs little improvement.
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Hotel Sapphire Shillong has replied on Sep 21, 2023
Sir ,thank you for your valuable feedback ! We shall try to give our guest the best possible service and also try to improve our breakfast on basis of your feedback. Read more
A good and decent hotel near shillong police bazar
Rated 4.0 by Fayez Ahmed Hasib . Couple Traveller . Aug 10, 2023
The experience was good and this is a decent hotel to stay near shillong police bazar where the staff were so humble to the guests.
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Hotel Sapphire Shillong has replied on Aug 17, 2023
Thank you so much for your valuable feedback sir .Would love to host you in future. Read more
Poor food
Rated 2.0 by Rajesh Kumar . Business Traveller . Jul 08, 2023
Food quality is very poor. Maximum items of menu are not available. No generator service proved-ed in night after 12 am.
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Average Stay
Rated 3.0 by RAJIV SITLANI . Jun 24, 2023
The room was cozy and the breakfast had very few food items
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Hotel Sapphire Shillong has replied on Aug 18, 2023
Thank you so much for your valuable feedback Sir! we will definitely look after the breakfast quantity. Read more
Location is nearby to market
Rated 3.0 by Kaushik Mehta . Family Traveller . May 28, 2023
Rooms are ok. Wifi is very poor. No proper electricity back up. Bathroom fixtures are not well maintained
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Not a good option
Rated 2.0 by Maxban Coutinho . Family Traveller . May 16, 2023
When power cut, no back up for a longer time. Power cut is from night 12 to 5am morning. Not a single fan was working. Had sleepless nights. Kids suffered alot most horrible experience. Hotel not recommended. Mmt should take actions against it.
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Only food was good
Rated 3.0 by Nitin Gautam . Couple Traveller . Jan 04, 2023
Only food was good and they should increase the staff
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Good Stay
Rated 4.0 by SATISH PURANDARE . Dec 29, 2022
Hotel is good, some variety food should be kept for different types of people. Good in cleanly ness, service, comfort, rooms specious and we'll maintained
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Disgusting
Rated 1.0 by Animesh Chakraborty . Family Traveller . Oct 04, 2022
Terrible at cleanliness, poor service, smelly washroom, mosquito problem, lower standard food. Nothing good can be described. Regretted staying there
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Not fit
Rated 2.0 by MUSTAQ KAYES . Family Traveller . Aug 21, 2022
First of all, staff are rude and restaurant services are also very bad. Secondly, some facilities included but, they didn’t provide tooth brush, room slippr as well as tv was out of order. Finally, toiletries quality are very poor. But one things, it is near to centre point.
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Hotel stay
Rated 4.0 by Priyanka Bharali . Aug 12, 2022
A well maintained room and good services
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Hotel Sapphire Shillong has replied on Aug 24, 2022
Thank you sir for your feed back, hope your stay was comfortable Read more
Nice stay
Rated 5.0 by Kamlesh Kumar Tripathi . Solo Traveller . Aug 01, 2022
It was very pleasant and comfortable stay location is very near to temple. Staff is polite and helping. Room and food is hygenic. No any discomfort.
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Room and breakfast
Rated 3.0 by raktim pratim sarmah . Family Traveller . Jul 24, 2022
Rooms are not as per price and breakfast varieties are limited
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