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Entire apartment featuring a kitchen, living room & parking

Review Of Magic Service Apartment

Police Bazar, Shillong | 3 minutes walk to Shillong Bus Station | 29.5 km drive to Shillong Airport

    User Ratings & Reviews

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    • COUPLE
    • FAMILY
    • SOLO
    • GROUP
    • BUSINESS
    3.6

    Very Good

    28 User Reviews and 49 Ratings

    Location3.8

    Cleanliness3.8

    Value for Money3.1

    Food5

    Amenities3.2

    Check-in Experience3.4

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by C N Saikumar . Dec 28, 2024

    The place is very near to police bazar and the rooms are very nice the staff is very polite and helpful all arrangement at the stay was excellent and felt like home

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    Magic Service Apartment has replied on Dec 29, 2024

    Thank you for the appreciation Sir Read more

    Good Stay

    Rated 4.0 by Gobinda Basumatary . Solo Traveller . Jul 15, 2024

    Very good. Staff is very friendly. Very plea-sent behaviour. Timely serving of food. Very good food. Very clean rooms with all amenities. The location of the hotel is in very pleasant position, in front of the golf field with scenic beauty. Intercom phone is not found. Very good experience. Recommend all.

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    Good Stay

    Rated 4.0 by moirin moinyak . Sep 16, 2023

    4

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    Poor Stay

    Rated 2.0 by Amit Singh . Jul 30, 2023

    Very small rooms, wifi doesn’t work inside the room, and the worse no light whole night, no backup, i think they do this regularly, maybe switch off lights deliberately as nights are slightly cool here, i was not able to sleep whole night, called at 5 am to the hotel guys, then somehow after 15 min light came back, that feels suspicious

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    Not worth the price. Basic amenities missing.

    Rated 3.0 by Soumya Bhattacharya . Couple Traveller . Jul 28, 2023

    Location is good, but there are problems with this property 1. We found it difficult to access an attendant since there is no reception. 2. Room is very small and crampy. Not well maintained. Wash basin broken. Geyser was not working initially. Then after a lot of folow ups it was repaired. But still the geyser wad faulty. 3. Very difficult to enter the premises in the evening as the official had to be called each time to open the door with a waiting time of about 5 mins. 4. Very frequent power cut with poor back-up. No light for extended period at night. 5. No ac.

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    Magic Service Apartment has replied on Aug 08, 2023

    Quite surprising.you are the only guest who found this appartment not maintained well.you are requested to check the stay amenities before checking in.Shillong is a hillstation.Majority of properties don't have an AC Read more

    Magic appartment

    Rated 2.0 by Sushil Kumar . Solo Traveller . Jul 16, 2023

    This property booked by make my trip, but property it’s service very bad, i suggest to all traveler’s don’t book this hotel it’s very bad experience !

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    Magic Service Apartment has replied on Jul 22, 2023

    Sir we have been told that you wanted to extend a night and demanded a rate which was too low. Read more

    Average Stay

    Rated 3.0 by Diptanil Nath . Jul 07, 2023

    The room is good. Lift is good. The bathroom condition is nice and hygienic. Power failure is frequent. No mirror in the room. The tv channel is not working. Overall rating is 3. 5

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    Excellent Stay

    Rated 5.0 by Prem Kanodia . May 08, 2023

    The homestay was well maintained, neat and decorated with some great work of art and antiques.

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    Magic Service Apartment has replied on Jun 17, 2023

    Thank you sir Read more

    Wonderful stay

    Rated 5.0 by Sabarish Vimal . Solo Traveller . Dec 21, 2022

    Located in the center of the shillong town, clean place everyone working here was humble

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    Magic Service Apartment has replied on Jan 02, 2023

    Thank you sir. Happy new year Read more

    Nice stay

    Rated 4.0 by Savita Kumari . Solo Traveller . Dec 13, 2022

    It was a nice stay, however the apartment wasn't easy to locate

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    Good place to stay

    Rated 5.0 by shivam singh . Couple Traveller . Nov 27, 2022

    Nice location to stay it good place

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    The worst staff and the worst rules ever

    Rated 1.0 by Kojum Taba . Group Traveller . Nov 17, 2022

    The behaviour of the staff was awful and the policy is the hotel is very bad. The staff treats you disrespectfully and taunts you every time you’re doing something under the premise. I’m a tourist i’m here to explore the city but they won’t open the gate till 9 in the morning and will lock the gate by 9. 30 in night. They will lie to you even when they have the keys to the gate. They will never open the gate when if you have an emergency. I would suggest travelers not to book this hotel. And if you’re the outsider they will look down on you and talk to you. They won’t provide the food and won’t let you bring any food inside.

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    Magic Service Apartment has replied on Nov 24, 2022

    Sir, we regret the inconvenience caused to you. This is a 100 perc veg family property. We will however look into the difficulty faced by you. Read more

    Location is good

    Rated 3.0 by Lohit Morang . Oct 09, 2022

    No food facilities in the property

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    Magic Service Apartment has replied on Oct 14, 2022

    We don't offer food Read more

    Loved the stay

    Rated 5.0 by Rahul Singh . Oct 03, 2022

    Everything was excellent upto the mark beautiful

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    Magic Service Apartment has replied on Oct 14, 2022

    Thank you. Read more

    S

    Rated 3.0 by KOUSHIK DEBNATH . Sep 06, 2022

    Room too small in terms of rent. No foods available. No outside non veg allowed.

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    Not worth the money

    Rated 3.0 by Minakkhi Nath . Sep 02, 2022

    The basic amenities were missing, we had to ask for them, like soap, towel etc. Rooms were very small. But then it was an one night stay so we managed it.

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    Magic Service Apartment has replied on Sep 11, 2022

    Mam, we regret the inconvenience caused to you. The issue has been addressed. We hope to serve you again in future Read more

    Excellent stay in

    Rated 5.0 by Arabinda Chakraborty . Couple Traveller . Aug 13, 2019

    Very nice hotel. Staff was helpful. Worthy of money. Safe for family staying.

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    Magic Service Apartment has replied on Aug 15, 2019

    Thank you, Sir. Read more

    Awesome staying

    Rated 4.0 by SK SARFARAZ . Solo Traveller . Aug 10, 2019

    It's was a great experience in this hotel. All staff member are very friendly. Over all good to stay here.

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    Good stay

    Rated 4.0 by Hemanth kumar . Solo Traveller . Jul 05, 2019

    Well secured, the room and the facilities are also good. Neat and clean place, nice and convenient location. The property is recommendable to others.

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    Comfortable stay

    Rated 4.0 by sunil kumar singh . Family Traveller . Jul 05, 2019

    The property was good and it is in a prime location. Room was pretty small but, it was manageable for two persons. Staff behaviour was nice. Overall stay was comfortable.

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