The Cleanliness and Staff of the properties received high praise from guests. The Location of the properties was also appreciated, with many being situated in the heart of the city. Guests found the properties to be Value for money, with affordable rates and good services. The Room quality was also good, with many guests mentioning the neat and clean rooms. Overall, guests had a pleasant experience staying at these properties.
Cleanliness
Cleanliness is one of the top highlights of the property as mentioned in 38 reviews. Guests have appreciated the neat and tidy rooms, clean linen, and well-maintained bathrooms. Some guests have also mentioned that the property is germ-free and hygienic. For instance, one guest said, 'The property is very clean and tidy. The rooms and washroom are spacious and neat and clean.' Another guest mentioned, 'The toilets were not cleaned prior to guest arrival. Found bedbugs and upon seeking the manager for solution/help no actions were taken. Had to find a place for stay around midnight. Planned this stay on Christmas and had a horrible experience. Not recommended at all.'
Staff
Staff is one of the top highlights of the property as mentioned in 36 reviews. Guests have appreciated the courteous and helpful staff who are available at all times. Some guests have also mentioned that the staff is friendly and cooperative. For instance, one guest said, 'The staff here was very helpful. Overall nice experience.' Another guest mentioned, 'The receptionist along with the manager are really good and polite, the experience was really good.'
Location
Location is one of the top highlights of the property as mentioned in 28 reviews. Guests have appreciated the convenient location of the property which is close to important places and the city center. Some guests have also mentioned that the property is situated in a peaceful and quiet area. For instance, one guest said, 'Located at the heart of the city. 5mins walk from the highway and all facilities available that is expected from a homestay. Friendly and cooperative staff with response time better than most emergency services in India.' Another guest mentioned, 'Good and safe place for family close to main market hosts Wanda and her colleague are very cooperative.'
Value for money
Value for money is one of the top highlights of the property as mentioned in 14 reviews. Guests have appreciated the affordable rates of the property and the services provided at that price. Some guests have also mentioned that the property provides good quality services at a reasonable price. For instance, one guest said, 'Well maintained room with affordable price.' Another guest mentioned, 'Its really nice and cozy place to stay, clean rooms and also has place to park your car. I recommend it, owner is humble and also staff is very helpful and friendly. They managed our food late night 11pm which was also fresh and hot, Shillong closes at 8.30pm mostly, thanks for the property.'
Room
Room is one of the top highlights of the property as mentioned in 13 reviews. Guests have appreciated the cozy and comfortable rooms with good amenities. Some guests have also mentioned that the rooms are well-maintained and spacious. For instance, one guest said, 'Rooms are really clean and well maintained, very nice and comfortable place to stay, really good staff.' Another guest mentioned, 'Rooms are small but decent and cozy. Parking is available for only one vehicle. Staff and service is good.'
