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Phagli, Shimla | 2.9 km drive to The Mall | 19.9 km drive to Shimla Airport
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Guest Reviews
Poor Stay
Rated 2.0 by Suraj sir . Jun 26, 2024
Bad.
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Worst Stay Ever
Rated 1.0 by Kishor B. . Family Traveller . Jun 22, 2024
The staff was offensive, impolite and rude in the way they talked. The rooms not at all match the description and photos. Moreover the sheets and mattresses were not clean.
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Average Stay
Rated 3.0 by Jagdeep Sharma . Jun 11, 2024
Reception is ok. Spacious rooms. Kind attention is required to repair washroom accessories. Bed sheet is not so clean.
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Terrible Stay
Rated 1.0 by Om Prakash Garg . Dec 26, 2023
Water is poisonous there with bad smell, only total 3 persons in hotel, flush broken, water leak, no clealiness, food not good
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Ivy Resorts has replied on Dec 30, 2023
Thank you for your stay with us We will improve our service to your satisfaction Read more
Terrible Stay
Rated 1.0 by shamshad Husain . Group Traveller . Dec 24, 2023
We have booked the hotel including the breakfast and dinner but when we reached that hotel. They denied the booking including breakfast and dinner. I call to the make my trip as same time they confirmed me my booking include the breakfast and dinner. At that time both are blaming to each other but no busy provide the solution. I trust on make my trip also booked through make my trip app they are responsible for and giving me the solution urgently. I don't know the ivy resort i trust on make my trip. I am waiting for his response.
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Ivy Resorts has replied on Dec 30, 2023
Thanks for your stay with us We would improve our service to your satisfaction Read more
Location is isolated, no food available, no hygiene
Rated 2.0 by neeraj bali . Family Traveller . Aug 16, 2022
We have booked 2 rooms, bedsheets and pillow covers in both rooms were so dirty, when asked to replace them the person there started arguments and when talked to their senior he provided only 1 bedsheet and didn't agree to change the complete bedding.
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Poor service
Rated 1.0 by Pardeep Singh . Family Traveller . Jun 16, 2022
Worst hotel i ever visited no electricity no water they refused mm t booking even after showing my booking id it take hour to convince them
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Worst hotel i have ever stayed in
Rated 1.0 by Himanshu Sagar . Family Traveller . Apr 27, 2022
The hotel was not at all hygienic with my room at level )5 with no lift. There was no service & only 1 person was managing everything. The room had 3 very very big spiders. The rooms were not clean. The food was also not good.
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Very bad service
Rated 1.0 by gagandeep goyal . Jun 23, 2018
In hotel, no electricity no fan, no TV , no ac, no any other service facilities, dirty bathroom.
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