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You are booking hotel for more than 30 days

Review Of Royale Retreat0123401234

Near Victory Tunnel, Shimla | 1.2 km drive to The Mall | 19.2 km drive to Shimla Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.0

    Very Good

    397 User Reviews and 654 Ratings

    Location4.3

    Room4.4

    Food3.9

    Amenities4

    Hospitality4.4

    Cleanliness4.3

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by Bhavya Bansal . Dec 12, 2024

    I will say it's an must go place who is looking to go with wife, couple cause there is so peace with proper privacy.

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    Excellent Stay

    Rated 5.0 by Pringle Singh . Couple Traveller . Dec 04, 2024

    Had a great stay. The location was a walk of 10 minutes from the railway station. The food was very good. Room service was on time. Staff was really friendly and helpful. Overall a great stay for us. Thank you

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    Excellent Stay

    Rated 5.0 by prerna sachdeva . Couple Traveller . Dec 03, 2024

    The place was very comfortable and had all amenities. The food was very good and the hotel was very clean.

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    Poor Stay

    Rated 2.0 by shashank bansal . Dec 03, 2024

    Rooms was not clean and also service was very poor

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    Good Stay

    Rated 4.0 by Ajay Sharma . Nov 28, 2024

    Staff was courteous and responded to our request quickly. However the rooms were a little rundown, management should look into cleaning specially the bathrooms.

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    Nice stay with jacuzzi

    Rated 5.0 by Deepank Verma . Family Traveller . Nov 25, 2024

    Everything was good, hotel staff is very polite and supportive in nature. Food quality was very good as well

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    Staff and property

    Rated 4.0 by Harpal Singh . Family Traveller . Nov 12, 2024

    Polite staff and good property ambience. Overall good experience with hotel royal retreat and their staff.

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    Royale Retreat has replied on Nov 16, 2024

    Dear Guest, We welcome you whole heartedly to Royale Retreat. We are truly grateful for your wonderful review. It's a delight to hear that your time with us was filled with great memories. Our team works tirelessly to ensure that every guest has a comfortable and enjoyable stay.... Read more

    Excellent Stay

    Rated 5.0 by Animesh Halder . Nov 05, 2024

    Very nice stay & nice staff behavior. Room & amenities are also good.

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    Excellent stay.

    Rated 5.0 by Ayush Mehrotra . Family Traveller . Nov 03, 2024

    Everything was wonderful and staff was nice a cooperative. Must stay in shimla. Easy to find beautiful atmosphere.

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    Poor Stay

    Rated 2.0 by Prafull Sharma . Oct 31, 2024

    This property is not a 4 star category hotel. I have shared multiple photos of the room we were checked in initially. Broken toilet seat, cobwebs everywhere even in the bathroom, broken side table, dirty floor, 100 years old furniture. The only good thing about the hotel was the food and people. The staff were very helpful and caring.

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    Shimla in september

    Rated 5.0 by Sugata Gangopadhyay . Group Traveller . Sep 16, 2024

    Outstanding hotel. The hotel staff is professional with a comforting personal touch. Easy to reach the mall road. The restaurant is excellent.

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    Royale Retreat has replied on Sep 23, 2024

    Dear Guest, We're honoured that you've chosen Royale Retreat for your vacation. We always strive to ensure that the stay is nothing short of exceptional. We are delighted to hear that your stay was enjoyable and met your expectations. Your positive review serves as a motivation... Read more

    Excellent Stay

    Rated 5.0 by Mukesh Chauhan . Sep 12, 2024

    Had a great time at the hotel the hotel is very clean and hygienic. Rooms are spectacular. The staff is very helpful especially f&b manager mr. Rakesh and front desk executive miss. Shweta are very helpful and have exceptional hospitality skills.

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    Royale Retreat has replied on Sep 16, 2024

    Dear Guest, We're honoured that you've chosen Royale Retreat for your vacation. We always strive to ensure that the stay is nothing short of exceptional. We are delighted to hear that your stay was enjoyable and met your expectations. Your positive review serves as a motivation... Read more

    Good Stay

    Rated 4.0 by Mohnish Chopra . Jul 25, 2024

    Hotel room was clean, breakfast was good, forest view was amazing. It was near mall road. Overall, a good experience

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    Royale Retreat has replied on Aug 30, 2024

    Dear Guest, We would like to thank you for giving us the opportunity to service you. We thank you with all our might. On behalf of the entire team at Royale Retreat, we want to express sincere appreciation for your kind compliments regarding the hospitality you received during y... Read more

    Taste and quality need to change of food

    Rated 3.0 by apeksha dedhia . Family Traveller . Jul 02, 2024

    Food taste need to change and room were good but need cleanliness less staff was polite. Need to come as per standard of money

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    Royale Retreat has replied on Aug 30, 2024

    Dear Guest, Thank you for choosing our property for your stay. We hope you had a comfortable & relaxing stay. Providing exceptional services and ensuring guest satisfaction are our top priorities. Our team works diligently to ensure that delays are minimized in the service and t... Read more

    Happy stay at hotel royal retreat simla

    Rated 4.0 by Deepak Mathur . Couple Traveller . Jun 27, 2024

    Excellent hotel with good facilities and supportive staff. Food is excellent. However buffet breakfast is standard and repeated every alternative day. Need to work on same.

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    Royale Retreat has replied on Jun 29, 2024

    Dear Guest, Welcome to Royale Retreat! Thank you for choosing Royale Retreat for your stay! We're pleased to hear that you had a wonderful experience at Royale Retreat. We strive to create an environment where our guests feel comfortable and are well-taken care of, and your revi... Read more

    Decent experience

    Rated 3.0 by Shivam Agarwal . Business Traveller . Jun 26, 2024

    The location is good, little far from mall road, the rooms are very small, breakfast menu is set standard and there is no change, all in all don’t expect luxury, but budgeted hotel feel from the property

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    Royale Retreat has replied on Jun 29, 2024

    Dear Guest, A warm welcome to Royale Retreat! Delighted to know that you chose our Hotel for your vacation. We're glad that you found our location convenient. The famous Mall road's proximity from our Hotel is just walkable distance. Being centrally located, our property is very... Read more

    Good to go

    Rated 4.0 by Kajal Siwach . Family Traveller . Jun 26, 2024

    Very cooperative staff, we had some medical emergency and they assisted good. Nice and calm place with wonderful views.

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    Royale Retreat has replied on Jun 29, 2024

    Dear Guest, Welcome to the family of Royale Retreat! Our team works hard to provide exceptional service, and it's truly rewarding to know that we succeeded in making your stay comfortable, delightful and enjoyable. Your words of praise about our hotel, stunning views & surroundi... Read more

    poor stay

    Rated 1.0 by Karan Dhawan . Couple Traveller . Jun 24, 2024

    Very bad experience .. rooms are not fully furnished .. and refrigerator does not work .. slow and poor service … breakfast was not freshly made … staff will not serve u cutlery even at the time of brkfst … they will reply self service in which u have to bring spoons glasses urself … the price of the rooms is not worth to the services

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    Royale Retreat has replied on Aug 30, 2024

    Dear Guest, A warm welcome to Royale Retreat! Guest satisfaction is our top priority since we are into Hospitality Industry. Every feedback matters to us & we take it positively. We sincerely apologize for the inconvenience you experienced during your stay. We always strive to p... Read more

    Avoidable

    Rated 3.0 by Malvika Aggarwal . Couple Traveller . Jun 17, 2024

    It was our second visit. Very poor housekeeping services. Food was okay. Staff was courteous but they seemed very preoccupied and did not clean our room despite multiple requests. Not worth the amount of money they charged us.

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    Royale Retreat has replied on Jun 24, 2024

    Dear Guest, A warm welcome to Royale Retreat! Guest satisfaction is our top priority since we are into Hospitality Industry. Every feedback matters to us & we take it positively. We hope you had a comfortable stay. We always strive to provide exceptional services to our guests, ... Read more

    Hotel services was not upto mark.

    Rated 2.0 by Gourav Kumar . Couple Traveller . Jun 12, 2024

    We check in late at night. There is no drinking water in the room there is no towel in the room. When we ask for water and towel they provided us but towel was dirty and no mineral water bottle was provided just a normal water botle services are also slow. Breakfast time was 8. 00 am, it was also not ready by 8. 00am,

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    Royale Retreat has replied on Aug 30, 2024

    Dear Guest, A warm welcome to Royale Retreat! Guest satisfaction is our top priority since we are into Hospitality Industry. Every feedback matters to us & we take it positively. We sincerely apologize for the inconvenience you experienced during your stay. To minimize single us... Read more

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