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Review Of Barsana Hotel & Resort Siliguri
Baniakhari, Siliguri | 8.4 km from city centre | 11.7 km drive to Bagdogra Airport
User Ratings & Reviews
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Guest Reviews
Good Stay
Rated 4.0 by pradyut goswami . Business Traveller . Dec 15, 2024
The room was spotless, the food was tasty but a bottle of rs 20 kinley water they charged rs 106 apart from that the stay was comfortable
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Average Stay
Rated 3.0 by sneha singh . Nov 09, 2024
Little bit disappointed with food
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Madam, Thank You for sharing your review on Make My Trip for your stay at Barsana Hotel and Resort Siliguri! Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the sam... Read more
Excellent Stay
Rated 5.0 by Manish Dadlani . Business Traveller . Oct 23, 2024
Overall value for money paid good services good food and nice rooms overall experience ok hygiene place
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Greetings! Thank you for taking the time to share your valuable feedback of our hotel. Please do visit us again so that we can serve you once more. Regards Shiv Shankar Sarkar AFOM Read more
Birthday celebration it was very beautiful place thank you to support me
Rated 5.0 by Avishek Singh . Couple Traveller . Oct 21, 2024
Seem stay and beautiful place to stay and enjoy your event thanks team for support me lovey location
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Greetings! Thank you for taking the time to share your valuable feedback of our hotel. Please do visit us again so that we can serve you once more. Regards Shiv Shankar Sarkar AFOM Read more
Nightmare Stay at Barsan Hotel: Rude Management and Terrible Service
Rated 1.0 by Asheesh Gupta . Family Traveller . Oct 12, 2024
Our stay at Barsan Hotel was an absolute nightmare, and I strongly advise anyone—especially families—to avoid this place at all costs. First, the staff was completely unresponsive to any of our requests. We had asked them to book a larger vehicle, specifically an Ertiga, for our airport drop-off, but they sent a much smaller car. When we asked for help in arranging an alternate, they offered no assistance. To make matters worse, they charged us the same price they had committed for the bigger car. We were forced to squeeze all our luggage into the small vehicle, running extremely late for our flight. What followed was even more shocking. The manager, who had been unavailable at the reception when we needed assistance, suddenly showed up in another vehicle and stopped our cab. He rudely informed us that he would not allow us to leave, even if it meant we would miss our flight, unless we paid the full fare for the larger Ertiga on the spot. Despite us explaining that we were already running late and promising to settle the full amount upon reaching the airport, he refused to budge. We were stuck until we paid, adding more stress to an already tense situation. We barely made it to the airport and had to beg the staff to reopen check-in for my family. The manager’s hostile attitude and the lack of basic service from the hotel staff ruined our trip. No one should have to go through such an ordeal, and I strongly recommend avoiding Barsan Hotel if you value peace of mind, respect, and even the most minimal level of hospitality.
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank You for sharing your review on Make My Trip for your stay at Barsana Hotel and Resort Siliguri! Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the sam... Read more
Good Stay
Rated 4.0 by Maria Mejia . Sep 26, 2024
4
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Greetings! Thank you for taking the time to share your valuable feedback of our hotel. Please do visit us again so that we can serve you once more. Regards Shiv Shankar Sarkar AFOM Read more
Room
Rated 3.0 by Bibhash Das . Couple Traveller . Sep 06, 2024
Room lock was too bad an extremely bad condition ! food was amazing but you should maintain privacy policy of room
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Greetings! Thank you for taking the time to share your valuable feedback of our hotel. Please do visit us again so that we can serve you once more. Regards Shiv Shankar Sarkar AFOM Read more
Wonderful stay
Rated 5.0 by Suman Hazarika . Group Traveller . Aug 31, 2024
The rooms were clean and the service was really good. Overall a great stay. We loved it. Would love to visit again
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Terrible Stay
Rated 1.0 by SAURAV AGARWAL . Family Traveller . Aug 20, 2024
- ac did not work after multiple request to fix - very unfriendly and rude staff - no support for airport cab or even 5 mins late checkout
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank You for sharing your review on Make My Trip for your stay at Barsana Hotel and Resort Siliguri! Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the sam... Read more
Poor management
Rated 3.0 by Kalyan Adhikari . Business Traveller . Aug 05, 2024
they show very pathetic room to those who booked it. The front desk staff has not idea about hospitality.
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank You for sharing your review on Make My Trip for your stay at Barsana Hotel and Resort Siliguri! Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the sam... Read more
Excellent Stay
Rated 5.0 by Avni Gondwal . Couple Traveller . Jun 19, 2024
Very polite staff, room was very good. Great experience, will recommend this hotel to others as well
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Good Stay
Rated 4.0 by archana rani . Family Traveller . Jun 12, 2024
Good rooms. Good bathrooms. Staff is friendly and helpful. Good experience. Had a pleasant stay. Very clean
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Excellent Stay
Rated 5.0 by Bamang Reena . Family Traveller . Jun 05, 2024
The hotel location is a perfect area and staff are also in a good response, hygienic and food also tested
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Excellent Stay
Rated 5.0 by Bidyut Roy . Family Traveller . Jun 03, 2024
Very good experience. Budget friendly. Nice delicious foods. Would like to visit again. Only issue is wi-fi.
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Greetings! Thank you for taking the time to share your valuable feedback of our hotel. Please do visit us again so that we can serve you once more. Regards Shiv Shankar Sarkar AFOM Read more
Siliguri stay
Rated 4.0 by Ageshwar Prasad Bhardwaj . Family Traveller . Jun 02, 2024
We checked barsana resort yesterday evening, good ambiance, good facilities, had pleasant stay, staffs are helpful
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Greetings! Thank you for taking the time to share your valuable feedback of our hotel. Please do visit us again so that we can serve you once more. Regards Shiv Shankar Sarkar AFOM Read more
Awesome stay
Rated 5.0 by Sourish Chatterjee . Family Traveller . May 28, 2024
1. Nice experience 2. Good behaviour of staff 3. Excellent food quality 4 room are clean and comfortable
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Barsana hotel & resort, siliguri: a brief overview
Rated 5.0 by Ketan D Barad . Family Traveller . May 28, 2024
Barsana hotel & resort in siliguri offers spacious, clean rooms, excellent service, and a variety of amenities including dining options and a fitness center. Guests appreciate the convenient location and professional staff.
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Nic Hotel - Front-desk not honest
Rated 4.0 by Bhaskar Banerjee . Family Traveller . May 26, 2024
The Food at Terracotta was superb. Service was bad. Mrng Front Desk charged me 1k for airport drop!
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Right distance from the city this property offers a perfect service
Rated 4.0 by Kinley Wangchuk . Family Traveller . May 18, 2024
Very good property. Food is good specially terra cotta. Breakfast was well arranged and all the staffs were hospitable and helpful.
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more
Perfect place for stay in siliguri
Rated 5.0 by Kumar Sumit . Family Traveller . May 18, 2024
I am very happy with hospitality and food taste and service of the hotel. At this cost this the good hotel to stay
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Barsana Hotel & Resort Siliguri has replied on Nov 22, 2024
Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the food, the environment, and the warm hospitality of our staff during your stay. Your satisfaction is our priority, and we’re thrilled to have made your stay comfortable and enjoyable. W... Read more