The Morning Star Group of Houseboats in Srinagar offers a unique experience of staying on the Dal Lake. The property offers beautiful views of the lake and the interiors are well-maintained. The staff is friendly and helpful, providing good hospitality. However, some guests have complained about the cleanliness of the rooms and bathrooms. The food served is average and could be improved. The location of the houseboats is good, but some guests have mentioned that the area is dirty. Overall, the property offers a comfortable stay with some room for improvement in certain areas. Location, Cleanliness, Food & Dining, Staff, Room.
Location
The property's location is one of the most highlighted features by the guests. Many guests have appreciated the beautiful view of Dal Lake from the houseboat. Some guests have also mentioned that the property is situated in a peaceful and quiet area, away from the hustle and bustle of the city. However, a few guests have also mentioned that the location is not very convenient as it is far from the main road and difficult to access.
Cleanliness
Cleanliness is an important aspect for guests and many have appreciated the property's efforts in maintaining a clean and hygienic environment. Some guests have mentioned that the rooms and bathrooms were well-maintained and clean. However, a few guests have also mentioned that the property needs to improve its cleanliness standards as they found the rooms and bathrooms to be dirty and unhygienic.
Food & Dining
The food and dining experience at the property has received mixed reviews from guests. Some guests have appreciated the delicious and mouth-watering food served at the property. However, a few guests have mentioned that the food quality needs improvement and there should be more variety in the menu. Some guests have also mentioned that the property needs to improve its dining facilities as they found it to be limited and not up to the mark.
Staff
The staff at the property has received mixed reviews from guests. Some guests have appreciated the friendly and helpful nature of the staff. They have mentioned that the staff went out of their way to make their stay comfortable and enjoyable. However, a few guests have mentioned that the staff needs to improve their behavior and attitude towards guests as they found them to be rude and unprofessional.
Room
The rooms at the property have received mixed reviews from guests. Some guests have appreciated the spacious and well-furnished rooms with beautiful interiors. They have mentioned that the rooms were comfortable and cozy. However, a few guests have mentioned that the rooms need improvement in terms of cleanliness and maintenance. Some guests have also mentioned that the rooms were not well-heated and they faced difficulty in sleeping due to the cold weather.
