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Dal Lake, Srinagar | 2 minutes walk to Dal Lake | 14.0 km drive to Srinagar International Airport
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Guest Reviews
Good Stay
Rated 4.0 by Pradeep Garude . Jul 25, 2024
The hotel grand jigar is not on the main road but about 300 meters from the dhabas, shops etc. Its a bit inconvenient. Clanliness is average. Food was good and tasty. Room service was also good. Overall good experience.
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Terrible Stay
Rated 1.0 by Yogesh Jagtap . Jul 12, 2024
The hotel was not worth its tariff. Rather it was not in position to accommodate guests. On first floor, the lobby was completely dusty and the cleaning work was going on. The phone call to receipt-ion never throughed. The staff troubled to avail hot water for more than 40 mnt. 3 different people tried to avail hot water. No kettle, no dental kit, no ac.
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Terrible Stay
Rated 1.0 by Puneet Garg . Couple Traveller . Jun 24, 2024
Hotel is very bad and service is very poor
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Excellent Stay
Rated 5.0 by Bharatbhai Patel . Family Traveller . Jun 03, 2024
I had a wonderful stay at Hotel Grand jigar & Restaurant in srinagar. The ambiance was serene and the views were breathtaking, offering a perfect escape from the hustle and bustle of daily life. The rooms were clean, well-maintained, and equipped with all the necessary amenities, ensuring a comfortable and relaxing stay. The staff was exceptionally courteous and attentive, always ready to assist with a smile. The in-house restaurant served a delightful array of dishes, blending local flavors with international cuisine. Each meal was a treat, reflecting the chef's expertise and passion for good food. Overall, my experience at Hotel Palestine & Restaurant was outstanding. I highly recommend this place to anyone looking for a peaceful retreat with excellent service and delicious food.
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Excellent Stay
Rated 5.0 by Vikas Pitaria . Group Traveller . Jun 01, 2024
Hotel rooms and staff are very nice and comparative. I would recommend to everyone that if you are looking for a good hotel near dal lake then you can book a room in this hotel without thinking anything.
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Poor Stay
Rated 2.0 by Dr Dhabaleswar Meher . May 06, 2023
First of all, the room was not a deluxe room service time is very slow the geyser was not working properly. The cost of the food items of the hotel is very high. Similarly, the cost of the hotel is very high compared to the price they are taking from the customer. In this price range one can get better hotels. Overall experience is bad.
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A hotel without service facility
Rated 2.0 by Garima Tyagi . Group Traveller . Apr 25, 2023
We booked a room for 3 persons including 1 senior citizen for 3 days but they gave us a small room at 2nd floor even after requesting for ground and 1st floor they gave a worse option so we had to live in that room. Blankets and bedsheets were of very poor quality. Even we had to ask for water each and every time. Once we asked a cab from them at 8:30. They kept us waiting till 10 am. After getting so much late we left hotel and arranged it outside. When we asked him to extend our stay for 1 day if they provide us better room they immediately shown us a big room which was vacant but they didn't provide us that room in starting bcz we booked room online. So we had to adjust. Even we asked them to shift in that room in night. They refused and said you can shift only next morning. Non cooperative staff and poor service. Cleanliness was also below average. Only positive thing is that it is at walking distance from dal lake but after crossing a dark street which has no lights in night
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Poor Stay
Rated 2.0 by chandan Kumar . Apr 21, 2023
my overall experience of stay at hotel grand jigar is very bad because the reason is below- (1)hotel location is very bad locality and way of hotel is scary. (2)hotel rooms and blankets are dirty and not hygiene (3)hand shower is not working (4)door lock and bathroom door lock both are not working. (5)gyger for hot water is working properly. sorry i can't add images because i have checked out there in the morning today. what is the current status of pnr no-****** ?
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Terrible Stay
Rated 1.0 by Manika Medhi Das . Apr 20, 2023
terrible experience 😪. actually this is not a hotel .. it's a guesthouse .. waiters are not trained up .. they have no manners .. they have not responding to the customers at all .. heaters are not working .. no electric kettle in the room .we have to drink ice cold water .. they provide dirty hot water from their kitchen .their food are worse .. black tea provided in the morning is terrible.. we have to vomiting after drinking.
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Kashmir me jalwa
Rated 4.0 by Sushil Jain . Family Traveller . Apr 16, 2023
Superb experience in kashmir. Superb view in evening at dal lake
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Poor Stay
Rated 2.0 by Mukul Ghosh . Apr 15, 2023
The room was not available at check in time. There were shortage of required stuffs for the services. Cleaning issues. Inverter was not running at night so we faced trouble in the night because there was a power cut
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Good hotel
Rated 4.0 by HEMANT KUMAR . Family Traveller . Apr 09, 2023
Near dal lake. Clean room. Food was good and cheap cost
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F
Rated 1.0 by Milan sahni . Couple Traveller . Apr 05, 2023
1 terrible. We left the property with in 10 minutes, as the rooms were totally unhygienic with dirty bedsheets, stained pillow covers and stinking towels. Other room services like glass, water, tea cups and saucers were dirty and not washed. The locks of the doors and window panels were broken. Blankets were very dirty and so unhygienic. The tea that we had ordered was one of the worst kind of drink. Just besides our room was a super stinky and dirty dogs kennel. There was negligence in every kind of service. Pathetic hospitality. The worst part was the environment which is not at-all safe for family members. We have been cheated. It was the worst experience.
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Nice place and supporting staff
Rated 5.0 by Siddharth Gupta . Family Traveller . Jul 22, 2022
The staff here is very supportive and very polite. They provide us the best possible help on our requirements. The hotel is also neat and clean. Beds are nicely done.
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