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Review Of Shabrose Heritage Houseboats
Nageen Lake, Srinagar | About a minute walk to Dal Lake | 19.1 km drive to Srinagar International Airport
User Ratings & Reviews
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Guest Reviews
Poor service
Rated 2.0 by Md Rafiquzzaman . Group Traveller . Apr 21, 2024
First of all through booking , charged us higher than the property originally demand for the walking customer! and property does not provide additional bed as per booking. On claim for extra bed, they showed what they received from the booking site and there is no mention of extra bed. But our booking confirmation had extra bed. So we had misunderstanding and manage ourselves with short of accommodation!
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Shabrose Heritage Houseboats has replied on Apr 24, 2024
Mr Rafiq Thanks for your reviewing us. We have provide you accommodation exactly as per the booking we had got, for same we also showed you the proof which your self accepted as well. Even there was 2 extra child with as per our booking records but we never asked you for any add... Read more
The service of the hotel was very good
Rated 5.0 by Jitendra rawal . Group Traveller . Dec 28, 2019
The area around the hotel was safe and peaceful. Easy to locate. The staff was helpful and polite. The room was spacious, neat and clean. The washroom was neat and clean. The bed was very comfortable.
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Shabrose Heritage Houseboats has replied on Apr 08, 2021
Dear jitendra, greetings from shabrose heritage housboats, thanks for staying with, we were glad to assist you, it was a lovely experience with you we hope to see you soon again Read more