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You are booking hotel for more than 30 days
Near Delhi Gate, Surat | 2.9 km drive to Kiran Hospital | 15.3 km drive to Surat International Airport
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Guest Reviews
Average Stay
Rated 3.0 by Vishwakarma rakesh . Dec 18, 2024
When i checked-in at the hotel room i found lots of ladies hair everywhere in the room. Also i asked to send someone for the tv no one has come on the same day. The breakfast room is occupied by pigeon. You will get pigeon smell at breakfast time.
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Excellent Stay
Rated 5.0 by Mois Arif Multani . Family Traveller . Dec 17, 2024
Hotel rooms were neat and clean. Service wise hotel is good. Breakfast served is delicious worth staying as per cost. I would give a 4 star to this hotel.
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Average Stay
Rated 3.0 by Kunal Trivedi . Dec 17, 2024
Only 1 towel in room no bucket in washroom
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Terrible Stay
Rated 1.0 by Kulsumbibi Patel . Dec 17, 2024
Worst staff, they misbehave with us as well as other guests as well. Not recommended at all
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Average Stay
Rated 3.0 by Deepak Kumar . Dec 04, 2024
The hotel breakfast was really bad.
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Positive feedback
Rated 5.0 by Priyanka Ahirrao . Business Traveller . Nov 24, 2024
Stay was pleasant and staff was very helpful. Food was good also would like to stay again if wil be in surat.
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Decent hotel, nothing too shabby.
Rated 3.0 by Hamza Moiyadi . Family Traveller . Oct 23, 2024
Service quality can be made better. The hotel staff seems very unaware of amenities in the rooms, and we were given rooms where the tv was not functional, nor was the ac initially. The ac got fixed, but the tv was not. When asked for a clean blanket, we got a yellow stained blanket that smelled quite bad. Except for the above, it's a pretty livable hotel, near to the station for quick travel needs. Won't recommend to go with a family with elders though, the lift is rickety.
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Hotel Royal Treat has replied on Nov 05, 2024
Sorry For The Inconvinience faced to you Read more
Lot of improvement required for priced paid
Rated 1.0 by Hussain Saifuddin Jawadwala . Business Traveller . Oct 23, 2024
Breakfast was not fresh. Room service was poor. Product served were expired. Rooms are very small.
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Hotel Royal Treat has replied on Nov 05, 2024
Sorry for the inconvinience faced to you. but we have checked wice the product what we serve in room aminities all the products are having more than 1 year epiring date. We have bigger room next time you can book the classic one. Regarding the breakfast our timing is 8:00am to 10... Read more
overcharged
Rated 2.0 by smita salecha . Business Traveller . Oct 18, 2024
The hotel was definitely not worth which i figured that charged from me.
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Hotel Royal Treat has replied on Nov 05, 2024
Sorry for the inconvinience faced to you.It is not the matter of overcharged. The price may be higher due to the demand in the city and it depends on the season. So blaming Hotel is wrong. And one more thing we do not have Tariif card for hotel we take booking according to the fl... Read more
Good Stay
Rated 4.0 by Vishal Potdar . Sep 26, 2024
Royat treat is very good hotel. Ambience is fantastic. Rooms are small and very less space remained other than bed.
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Hotel Royal Treat has replied on Nov 05, 2024
Thank You Sir For taking time for reviewing us. Next time you can book classic room which is bigger than this and is more spacious. Read more
Poor Stay
Rated 2.0 by Aditya Holikar . Sep 09, 2024
Rooms were not clean. Food was not upto mark. Hygiene not maintained. Fungal growth found on wall. Bedsheet was not clean. Leakage issue in bathroom.
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Hotel Royal Treat has replied on Nov 05, 2024
Sorry for the inconvinience caused to the guest. He stayed for 4 days. and the frustration on the room and service and hygiene and bedsheet and bathroom i think guest would have written many more things, this all was because we do not allow liquor to drink. As per the State rule... Read more
Good Stay
Rated 4.0 by DHANKESHWAR TIWARI . Sep 06, 2024
it is a very good hotel, all the facilities was so good like- cleaning, electricity, staffs and all.. i am very👍. my journey was so good. ganga travels provide so good services. 👍
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Hotel Royal Treat has replied on Nov 05, 2024
Thank You Sir For taking time to review us on the portal Read more
Review
Rated 3.0 by Akhilesh Chaurasiya . Business Traveller . Aug 25, 2024
The hotel was ok, but the lift was not working so we had to use the stairs, water leakage in ac, mosquitos are there, i asked hotel staff twice to provide some mosquito repellent but they don't have the same. Breakfast was ok.
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Hotel Royal Treat has replied on Nov 05, 2024
Sorry for the inconvinience caused to you. Lift was out of service due to some technical fault which was short out on the same day. Water leakage from AC like this message we havent got from guest and mosquito repellent was provide by calling twice from the guest that was our sta... Read more
Bad hotel
Rated 1.0 by shradha Damwani . Solo Traveller . Aug 09, 2024
It was a terrible experience all together the staffs are very rude, food is horrible, service is also very bad and poor
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Hotel Royal Treat has replied on Aug 21, 2024
Respected Ma'am, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may ... Read more
Good Stay
Rated 4.0 by ayush gupta . Business Traveller . Jul 09, 2024
Overall experience was good, well trained staff with polite behaviour, located at good location which is close to railway station and bus stand
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Hotel Royal Treat has replied on Aug 21, 2024
Thank You Sir for your positive review. Read more
Average Stay
Rated 3.0 by Dhaval Dave . Jun 25, 2024
Breakfast is on top floor without having any facility such as no fan, no ac. Open breakfast. Room is ok
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Hotel Royal Treat has replied on Aug 21, 2024
We apologize for any inconvenience caused to you. Read more
Value for money really happening here
Rated 5.0 by nikhil goswami . Family Traveller . May 29, 2024
A small tiny hotel but with all the features of a 3 star hotel. They provide all facilities like good break fast eminities in room namely, fridge, electric cattle, tea coffie provision, hair dryer full equipped toileteries like dental kit, shaving kit etc. In short all eminities which you may get at branded hotel like ginger, lords, sarovar portico, you are getting in this royal treat hotel but at the half the price of branded hotel. Service is real quick and staff is really cooperative
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Hotel Royal Treat has replied on Aug 21, 2024
Thank You for the positive review Read more
Excellent Stay
Rated 5.0 by Aniket Bhoyar . Business Traveller . May 02, 2024
It was good experience good service and rooms also nice, breakfast also good they have nice communication
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Hotel Royal Treat has replied on Aug 21, 2024
We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you" Read more
Average stay
Rated 3.0 by Sahil Kothari . Solo Traveller . Apr 21, 2024
Tv not working, staff was corporative, condition of room was good, family type room. Overall experience was good
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Hotel Royal Treat has replied on Apr 23, 2024
Greetings from Hotel Royal Treat Surat, We are sorry about the TV, there was a technical issue with the main branch of the cable connection. Thank you for giving us a rating on the portal. We apologies again for the TV. Read more
worst hotel
Rated 1.0 by Gaurav Choudhary . Business Traveller . Apr 13, 2024
“Staying at this hotel was a nightmare from start to finish. The reception staff were shockingly rude and seemed completely incapable of basic communication. Their treatment of guests bordered on abusive – I felt like I was inconveniencing them just by checking in. The pinnacle of absurdity came in the dead of night when I was accused of smoking in my room, despite being a non-smoker. It was as if they were looking for any excuse to harass me. As if that weren’t enough, when I asked for directions, I was met with eye rolls and sighs. Throughout my stay, I was bombarded with trivial disturbances, and to top it all off, they had the audacity to demand I check out early to accommodate other guests. But the icing on the cake? Discovering that they had taken my photo without consent upon departure. This blatant invasion of privacy left me feeling violated and disgusted. In summary, this hotel is a disgrace. The ratings are a sham, masking the truth of the abhorrent service you’ll receive. Do yourself a favor and steer clear – this place is a nightmare waiting to happen.”
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Hotel Royal Treat has replied on Apr 19, 2024
Greetings From Hotel Royal Treat Surat Thank you for giving such a long review of the portal. This Review is written in frustration of the guest as we had not allowed the guest to take LIQUOR in the room. He asked our receptionist many times, but the answer was no from us and I ... Read more