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You are booking hotel for more than 30 days

Review Of Hotel Royal Treat0123401234

Near Delhi Gate, Surat | 2.9 km drive to Kiran Hospital | 15.3 km drive to Surat International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.8

    Very Good

    217 User Reviews and 488 Ratings

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    Guest Reviews

    Average Stay

    Rated 3.0 by Vishwakarma rakesh . Dec 18, 2024

    When i checked-in at the hotel room i found lots of ladies hair everywhere in the room. Also i asked to send someone for the tv no one has come on the same day. The breakfast room is occupied by pigeon. You will get pigeon smell at breakfast time.

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    Excellent Stay

    Rated 5.0 by Mois Arif Multani . Family Traveller . Dec 17, 2024

    Hotel rooms were neat and clean. Service wise hotel is good. Breakfast served is delicious worth staying as per cost. I would give a 4 star to this hotel.

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    Average Stay

    Rated 3.0 by Kunal Trivedi . Dec 17, 2024

    Only 1 towel in room no bucket in washroom

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    Terrible Stay

    Rated 1.0 by Kulsumbibi Patel . Dec 17, 2024

    Worst staff, they misbehave with us as well as other guests as well. Not recommended at all

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    Average Stay

    Rated 3.0 by Deepak Kumar . Dec 04, 2024

    The hotel breakfast was really bad.

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    Positive feedback

    Rated 5.0 by Priyanka Ahirrao . Business Traveller . Nov 24, 2024

    Stay was pleasant and staff was very helpful. Food was good also would like to stay again if wil be in surat.

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    Decent hotel, nothing too shabby.

    Rated 3.0 by Hamza Moiyadi . Family Traveller . Oct 23, 2024

    Service quality can be made better. The hotel staff seems very unaware of amenities in the rooms, and we were given rooms where the tv was not functional, nor was the ac initially. The ac got fixed, but the tv was not. When asked for a clean blanket, we got a yellow stained blanket that smelled quite bad. Except for the above, it's a pretty livable hotel, near to the station for quick travel needs. Won't recommend to go with a family with elders though, the lift is rickety.

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    Hotel Royal Treat has replied on Nov 05, 2024

    Sorry For The Inconvinience faced to you Read more

    Lot of improvement required for priced paid

    Rated 1.0 by Hussain Saifuddin Jawadwala . Business Traveller . Oct 23, 2024

    Breakfast was not fresh. Room service was poor. Product served were expired. Rooms are very small.

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    Hotel Royal Treat has replied on Nov 05, 2024

    Sorry for the inconvinience faced to you. but we have checked wice the product what we serve in room aminities all the products are having more than 1 year epiring date. We have bigger room next time you can book the classic one. Regarding the breakfast our timing is 8:00am to 10... Read more

    overcharged

    Rated 2.0 by smita salecha . Business Traveller . Oct 18, 2024

    The hotel was definitely not worth which i figured that charged from me.

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    Hotel Royal Treat has replied on Nov 05, 2024

    Sorry for the inconvinience faced to you.It is not the matter of overcharged. The price may be higher due to the demand in the city and it depends on the season. So blaming Hotel is wrong. And one more thing we do not have Tariif card for hotel we take booking according to the fl... Read more

    Good Stay

    Rated 4.0 by Vishal Potdar . Sep 26, 2024

    Royat treat is very good hotel. Ambience is fantastic. Rooms are small and very less space remained other than bed.

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    Hotel Royal Treat has replied on Nov 05, 2024

    Thank You Sir For taking time for reviewing us. Next time you can book classic room which is bigger than this and is more spacious. Read more

    Poor Stay

    Rated 2.0 by Aditya Holikar . Sep 09, 2024

    Rooms were not clean. Food was not upto mark. Hygiene not maintained. Fungal growth found on wall. Bedsheet was not clean. Leakage issue in bathroom.

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    Hotel Royal Treat has replied on Nov 05, 2024

    Sorry for the inconvinience caused to the guest. He stayed for 4 days. and the frustration on the room and service and hygiene and bedsheet and bathroom i think guest would have written many more things, this all was because we do not allow liquor to drink. As per the State rule... Read more

    Good Stay

    Rated 4.0 by DHANKESHWAR TIWARI . Sep 06, 2024

    it is a very good hotel, all the facilities was so good like- cleaning, electricity, staffs and all.. i am very👍. my journey was so good. ganga travels provide so good services. 👍

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    Hotel Royal Treat has replied on Nov 05, 2024

    Thank You Sir For taking time to review us on the portal Read more

    Review

    Rated 3.0 by Akhilesh Chaurasiya . Business Traveller . Aug 25, 2024

    The hotel was ok, but the lift was not working so we had to use the stairs, water leakage in ac, mosquitos are there, i asked hotel staff twice to provide some mosquito repellent but they don't have the same. Breakfast was ok.

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    Hotel Royal Treat has replied on Nov 05, 2024

    Sorry for the inconvinience caused to you. Lift was out of service due to some technical fault which was short out on the same day. Water leakage from AC like this message we havent got from guest and mosquito repellent was provide by calling twice from the guest that was our sta... Read more

    Bad hotel

    Rated 1.0 by shradha Damwani . Solo Traveller . Aug 09, 2024

    It was a terrible experience all together the staffs are very rude, food is horrible, service is also very bad and poor

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    Hotel Royal Treat has replied on Aug 21, 2024

    Respected Ma'am, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may ... Read more

    Good Stay

    Rated 4.0 by ayush gupta . Business Traveller . Jul 09, 2024

    Overall experience was good, well trained staff with polite behaviour, located at good location which is close to railway station and bus stand

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    Hotel Royal Treat has replied on Aug 21, 2024

    Thank You Sir for your positive review. Read more

    Average Stay

    Rated 3.0 by Dhaval Dave . Jun 25, 2024

    Breakfast is on top floor without having any facility such as no fan, no ac. Open breakfast. Room is ok

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    Hotel Royal Treat has replied on Aug 21, 2024

    We apologize for any inconvenience caused to you. Read more

    Value for money really happening here

    Rated 5.0 by nikhil goswami . Family Traveller . May 29, 2024

    A small tiny hotel but with all the features of a 3 star hotel. They provide all facilities like good break fast eminities in room namely, fridge, electric cattle, tea coffie provision, hair dryer full equipped toileteries like dental kit, shaving kit etc. In short all eminities which you may get at branded hotel like ginger, lords, sarovar portico, you are getting in this royal treat hotel but at the half the price of branded hotel. Service is real quick and staff is really cooperative

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    Hotel Royal Treat has replied on Aug 21, 2024

    Thank You for the positive review Read more

    Excellent Stay

    Rated 5.0 by Aniket Bhoyar . Business Traveller . May 02, 2024

    It was good experience good service and rooms also nice, breakfast also good they have nice communication

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    Hotel Royal Treat has replied on Aug 21, 2024

    We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you" Read more

    Average stay

    Rated 3.0 by Sahil Kothari . Solo Traveller . Apr 21, 2024

    Tv not working, staff was corporative, condition of room was good, family type room. Overall experience was good

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    Hotel Royal Treat has replied on Apr 23, 2024

    Greetings from Hotel Royal Treat Surat, We are sorry about the TV, there was a technical issue with the main branch of the cable connection. Thank you for giving us a rating on the portal. We apologies again for the TV. Read more

    worst hotel

    Rated 1.0 by Gaurav Choudhary . Business Traveller . Apr 13, 2024

    “Staying at this hotel was a nightmare from start to finish. The reception staff were shockingly rude and seemed completely incapable of basic communication. Their treatment of guests bordered on abusive – I felt like I was inconveniencing them just by checking in. The pinnacle of absurdity came in the dead of night when I was accused of smoking in my room, despite being a non-smoker. It was as if they were looking for any excuse to harass me. As if that weren’t enough, when I asked for directions, I was met with eye rolls and sighs. Throughout my stay, I was bombarded with trivial disturbances, and to top it all off, they had the audacity to demand I check out early to accommodate other guests. But the icing on the cake? Discovering that they had taken my photo without consent upon departure. This blatant invasion of privacy left me feeling violated and disgusted. In summary, this hotel is a disgrace. The ratings are a sham, masking the truth of the abhorrent service you’ll receive. Do yourself a favor and steer clear – this place is a nightmare waiting to happen.”

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    Hotel Royal Treat has replied on Apr 19, 2024

    Greetings From Hotel Royal Treat Surat Thank you for giving such a long review of the portal. This Review is written in frustration of the guest as we had not allowed the guest to take LIQUOR in the room. He asked our receptionist many times, but the answer was no from us and I ... Read more

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