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Review Of Zip By Spree Hotels Surat
Bharthana, Surat | 7.9 km drive to Surat International Airport
User Ratings & Reviews
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Guest Reviews
Stay ay zip by spree hotel surat on 6. 12. 24 was very good i enjoyed staying
Rated 5.0 by Pradeep Hariprasad Agarwal . Business Traveller . Dec 08, 2024
Nice place big room clean location good value for money best hospitality reception staff caring will visit again
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Food bills not provided.
Rated 2.0 by Amit Mehta . Business Traveller . Dec 05, 2024
The staff couldn't share the food bill. Guests doing booking should immediately ask for the bills else they will not provide later.
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Poor Stay
Rated 2.0 by sonal singh . Nov 28, 2024
The family suit that i booked was not clean. And there was also an issue of power cuts. Although they did help me with early check in. There was no exhaust fan in the bathroom area which makes it smell constantly.
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Not happy
Rated 2.0 by Deepika Abrol . Solo Traveller . Nov 18, 2024
When i checked in bedsheets an pillows were dirty. After asking them they changed but it supposed to be changed after every guest’s checkout.
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Average Stay
Rated 3.0 by Deepika Abrol . Nov 15, 2024
Ok. Room was dirty bedsheets were not good basically it was not washed i guess some hair i found on bedsheets
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Rooms and reception area is too dirty
Rated 2.0 by Sumit Samdariya . Family Traveller . Nov 06, 2024
Very dirty hotel, reception is also dirty. Flush is not working, room is not clean. Reception person is not aware about hotel
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Average Stay
Rated 3.0 by Anand Srivastava . Oct 29, 2024
Dirty corridors. Poor room service and house keeping
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Boycott spree
Rated 1.0 by RAHUL NAMDEV . Business Traveller . Oct 22, 2024
Property is not worth it for its cost. Damaged accessories, sticky floors, bas room condition. Worst experience.
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Terrible Stay
Rated 1.0 by Mr Mudasir . Oct 18, 2024
Very unhygienic room is completely full of unpleasant cigrette odor. Breakfast is not fresh. Waste of money, you can stay in dormitory instead.
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Very good
Rated 5.0 by Sunil Baid . Solo Traveller . Oct 09, 2024
I stayed there from 14 to 15 september. It was a very pleasant stay. Staff behaviour was excellent. Overall good experience
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Poor Stay
Rated 2.0 by Chetan Prakash Pareek . Sep 29, 2024
Checked in the hotel in late evening. The room floor was sticking, no hot water in the washroom and most surprisingly the walls of the next door room was not completely packed. You could actually see them at the door entrance and the sound was coming loud. No privacy at all.
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Zip By Spree Hotels Surat has replied on Oct 17, 2024
We are truly sorry to hear about your disappointing experience at our hotel. We apologize for the issues with the room condition and the lack of privacy. Your feedback is valuable to us, and we will address these concerns to ensure that such issues are not repeated. We appreciate... Read more
Terrible Stay
Rated 1.0 by ANURAG SINGH JAKHAR . Sep 19, 2024
No service you call they come after 1 hour with 4-5 reminder call no water bottle provided lizard in the washroom
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Zip By Spree Hotels Surat has replied on Oct 17, 2024
We're truly sorry to hear about your experience at our hotel. It's unacceptable that you had to wait so long for service and encountered issues with cleanliness. Please know that we take your feedback seriously and will address these issues with our team to ensure this doesn't ha... Read more
Average Stay
Rated 3.0 by Varun k Varshney . Sep 15, 2024
Room was good but had some issues, fan was not working, for breakfast on asking they told to come in hall and then charged extra money and sai breakfast provided in room was cheaper and here i have to pay more.
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Zip By Spree Hotels Surat has replied on Sep 18, 2024
Thank you for sharing your feedback with us. We're glad to hear that you found the room to be good. We apologize for the issues you experienced with the fan and the confusion about the breakfast charges. Your comments will be shared with our team to ensure that we work on improvi... Read more
Satisfied
Rated 5.0 by Jay Jain . Couple Traveller . Sep 15, 2024
Good stay at a great location with descent price. The rooms were clean and the staff was prompt to response
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Zip By Spree Hotels Surat has replied on Sep 18, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found the location convenient. It's great to know that you found the rooms clean and the staff responsive. We appreciate your kind words and look forward to welcoming... Read more
Average Stay
Rated 3.0 by Ashish Chandruwa . Sep 05, 2024
Stay for average no proper room cleaning was there neighter television was working nor proper hot water or any kit was given
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Zip By Spree Hotels Surat has replied on Sep 10, 2024
We're truly sorry to hear about your experience at our hotel. It's disappointing to learn that you encountered issues with room cleanliness, TV functionality, hot water, and amenities. We apologize for the inconvenience this must have caused you. We will address these issues and ... Read more
Feel like as home. Surat aao to rukna jarur se
Rated 5.0 by M K Dugar . Group Traveller . Sep 03, 2024
It’s really a clean and nice property in reasonable price. Hospitality is superb. Traditional food is served in breakfast.
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Zip By Spree Hotels Surat has replied on Sep 05, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found the property to be clean and well-maintained. It's great to know that you appreciated our superb hospitality and enjoyed the traditional breakfast offerings. We... Read more
Nice upcoming hotel for business travellers
Rated 4.0 by Prashant Naik . Business Traveller . Aug 21, 2024
Location- bang on vip road. Very spacious rooms. Nice decor. It’s a new hotel. Counter staff is helpful and courteous. Nearby options for choice of food. Support staff - needs training in behaviour, as most of them are from north india and have no manners. The cleaning guy decided to scrub the lobby carpet at 12. 00 in the night and sing bhojpur songs also. That was initially hilarious but then became very irritating.
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Zip By Spree Hotels Surat has replied on Aug 23, 2024
Thank you for sharing your experience with us. We're glad to hear that you found our hotel's location convenient and the rooms spacious with nice decor. We appreciate your kind words about our helpful and courteous counter staff. We apologize for the inconvenience caused by the b... Read more
Good Stay
Rated 4.0 by MAHENDRA KANSARA . Aug 11, 2024
the staff was polite and helped us a lot and the bathrooms were clean and room was also clean overall very nice and comfortable stay it was. the management people of the hotel were very nice and the way they welcomed us by greeting good afternoon and all was good.👍
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Very good stay with spacious rooms.
Rated 5.0 by Lal Krishna Panwar . Family Traveller . Aug 04, 2024
Very good stay. After takeover by spree hotels it seems that maintenance has been excellent. Staff were courteous and receptive. Mr. Jay at breakfast took care of all needs. Overall little more expenditure on maintenance would make it great deal.
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Zip By Spree Hotels Surat has replied on Aug 08, 2024
Thank you for choosing our hotel and sharing your experience with us. We're thrilled to hear that you enjoyed your stay and noticed an improvement in maintenance since Spree Hotels took over. We appreciate your compliments towards our courteous staff, especially Mr. Jay who ensur... Read more
Poor Stay
Rated 2.0 by Pawan Singhania . Jul 13, 2024
Greetings Basically the tidiness cleanliness is poor deluxe room was booked but standard room provided The comfort to bedside table to place mobile wallet etc. Of need was underspaced Thank You.
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