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Review Of Hotel Royal Highness
Tinsukia, Tinsukia | 37.1 km drive to Dibrugarh Airport (DIB)
User Ratings & Reviews
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Guest Reviews
Best in tinsukia
Rated 5.0 by Saurabh Pal . Business Traveller . Nov 19, 2024
Best in tinsukia - in terms of location, services, food everything. No competition. Best for upmidmarket leisure and business travellers
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Hotel Royal Highness has replied on Dec 01, 2024
Dear Guest Saurabh Pal, Thank you for your glowing review and for recognizing us as the “Best in Tinsukia.” We’re thrilled that you enjoyed our location, services, and food. Your appreciation motivates us to keep delivering exceptional experiences. We look forward to welcomin... Read more
Poor experience
Rated 2.0 by Gaurav Raj Talukdar . Business Traveller . Sep 20, 2024
Towels were not clean, during check in room was stinky. Service is slow also took long time for check out
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Hotel Royal Highness has replied on Sep 21, 2024
Dear Gaurav Raj Talukdar, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the towels and the odor in your room. This is not the standard we strive to uphold, and we are addressing... Read more
Good housekeeping services. Improve all amenities and maintenance.
Rated 2.0 by Subrata De Sarkar . Business Traveller . Aug 09, 2024
Location is good. Food & amenities are below par. Housekeeping services are good but seems hotel need to change the towels and linens as all has become too old.
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Hotel Royal Highness has replied on Sep 21, 2024
Dear Subrata De Sarkar, Thank you for your feedback. We’re glad to hear you appreciated our housekeeping services and enjoyed the location. We take your comments about the amenities and the condition of the towels and linens seriously. Your insights will help us prioritize ... Read more
Good Stay
Rated 4.0 by Hage Ansun . Family Traveller . Apr 12, 2024
Good experience staying but earlier it was more cleaner n neater. Still it can be enhanced more. Otherwise food and services are too good
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Hotel Royal Highness has replied on Sep 21, 2024
Dear Hage Ansun, Thank you for your kind words! We’re thrilled to hear you enjoyed your stay and found our food and services to be excellent. We appreciate your feedback regarding cleanliness and will work on enhancing that aspect to ensure an even better experience for our... Read more
Room
Rated 3.0 by Arijit Das . Business Traveller . Mar 22, 2024
Property location, food is very good. But room is not good due to smell of damp in the room needed constant cleaning which the room service team did.
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Hotel Royal Highness has replied on Jul 23, 2024
"Dear Guest Arijit Das, We're sorry to hear that you felt like your room was smell of damp. We understand the importance of providing a spacious and comfortable environment for our guests, and we apologize for falling short in this areaas per your fedback. We will review our ... Read more
Poor Stay
Rated 2.0 by GAUTAM KUMAR MANDAL . Feb 28, 2024
Early check denied, receptionist was very unprofessional. Food quality is very poor. Room service is also not upto mark.
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Hotel Royal Highness has replied on Mar 09, 2024
Dear Guest GAUTAM KUMAR MANDAL, we’ve been able to find our shortcomings and improve on them only because of guests like you who give honest opinions. Regarding your concern, we have addressed this straight away to our staff, and is also with the management for immediate action; ... Read more
Terrible Stay
Rated 1.0 by Saurav Ghosh . Business Traveller . Jan 06, 2024
1. Shower not working 2. Towels are dirty 3. Had to wait for 30 mins for check in as room was not ready 4. Rooms shown in mmt was master bed but they tried to force me to settle down with twin bed room, i had to connect with mmt for resolution 5. Reception boy behaviour was rude 6. Written as 3* but quality was of 0*
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Hotel Royal Highness has replied on Mar 10, 2024
Dear Guest Mr Saurav Ghosh, We're sorry to hear that you had a negative experience at our hotel. and we apologize for falling short in these areas. We have addressed this with Management and are taking steps to ensure that it doesn't happen again. We’ll give in more efforts ... Read more
A 3 star hotel in tinsukhiya city
Rated 5.0 by Rakesh Kumar Ram . Business Traveller . Oct 10, 2023
Very good and nit and clean hotel, spacious room very good room service hotel staff very helpful location near by railway station and bus stop
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Hotel Royal Highness has replied on Mar 10, 2024
Dear Mr Rakesh Kumar Ram, Thank you for visiting Hotel Royal Highness, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are g... Read more
Average Stay
Rated 3.0 by Pukar Thapa . Jun 29, 2023
If you call yourself a 3 star hotel then you need to really buckle up. The guests visiting you, sometimes, are really looking for an opportunity to point on good, something different experience. Your guests should really feel that you are there to serve you. I did not feel the hospitality. I was definitely comparing this hotel with all the other hotels that i have stayed paying equal bucks. Casual attitude of the staff. When asked the next morning, they told me that they simply forgot to place a water bottle in my room. The building is good, great ambiance. But it all felt like unchi makaan feeka pakwan. Please do better to get a 4 or 5 star.
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Hotel Royal Highness has replied on Jul 10, 2023
Dear Mr.Pukar Thapa, we’ve been able to find our shortcomings and improve on them only because of guests like you who give honest opinions. Regarding your concern, we have addressed this straight away to our staff, and is also with the management for immediate action; to ensure... Read more
Ps
Rated 3.0 by Anil Aggarwal . Business Traveller . Jun 15, 2023
Morning and night very bad service no body pick phone after dinner many calls to room service but no body came
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Hotel Royal Highness has replied on Jun 25, 2023
Thank you for sharing your experience Mr Anil Aggarwal. We’re sorry to hear that you did not have a good time at Hotel Royal Highness. We always like to ensure that our guests have the best time when they visit us. We’d be glad if you give us one more chance to provide better exp... Read more
Average Stay
Rated 3.0 by Ashish Gupta . Jun 13, 2023
Good hotel in tinsukia, hotel rooms are clean and maintained. Staff are well behaved.
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Hotel Royal Highness has replied on Jun 25, 2023
Thank you for your feedback Ashish Gupta. We’d love to host you the next time you visit Hotel Royal Highness. Share our location with your friends and family as well. Read more
Excellent Stay
Rated 5.0 by Dhananjay Bhosale . Mar 05, 2023
Excellent very well maintained property very polite and friendly staff room size to big neat clean n hygiene location near to railway station easy access to market quality food overall enjoyable stay very excellent
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Hotel Royal Highness has replied on May 30, 2023
Dear Guest Mr.Dhananjay Bhosale, Thank you for your valuable feedback! You’re most welcome to visit again. Read more
Just Awesome 😎
Rated 5.0 by KAILASH BAGARIA . Couple Traveller . Jan 18, 2023
It's really very nice and hygienic. The Staff are very well mannered
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Hotel Royal Highness has replied on May 30, 2023
Dear Guest Mr.KAILASH BAGARIA, Thank you for your valuable feedback! You’re most welcome to visit again. Read more
Good
Rated 2.0 by Bhaskar Deka . Business Traveller . Sep 19, 2022
Rest all are good but behaviour of receiption is very poor as i feel
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Hotel Royal Highness has replied on Nov 13, 2022
Dear guest mr. Bhaskar deka, we’ve been able to find our shortcomings and improve on them only because of guests like you who give honest opinions. Regarding your concern, we have addressed this straight away to our staff, and is also with the management for immediate action; t... Read more
E
Rated 5.0 by Dibakar Das . Business Traveller . Aug 10, 2022
My stay for a business trip was excellent.
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Hotel Royal Highness has replied on Nov 13, 2022
Dear guest mr. Dibakar das, thank you for your valuable feedback! you’re most welcome to visit again. Read more
Terrible
Rated 1.0 by Munawar Ali . Dec 31, 2021
No facilities, poor infrastructure and worked services as per the price they have charged for the room. No recommendations for this hotel.
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Hotel Royal Highness has replied on Nov 13, 2022
Your feedback helps us identify the areas in which we can improve. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’ll give in more efforts to provide you a better personalized when you visit us next ... Read more
Hotel review
Rated 3.0 by Prasenjit Paul . Couple Traveller . Dec 15, 2021
The hotel is good to stay with family whenever you visit tinsukia
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Hotel Royal Highness has replied on Nov 13, 2022
Thank you for your feedback mr. Prasenjit paul. We’d love to host you the next time you visit hotel royal highness tinsukia (assam. Share our location with your friends and family as well. Read more
Good central location
Rated 3.0 by Mehdi Hussain . Business Traveller . Jul 24, 2021
Lodging is good. Rooms are clean. Food is however overpriced. No home style food options for inmates. Definitely would recommend for location and cleanliness.
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Hotel Royal Highness has replied on Aug 06, 2021
Dear guest, thank you for your valuable feedback! hoping to see you again soon. Read more
Bad food and bad sanitation
Rated 2.0 by Dipankar Gomes . Business Traveller . Apr 18, 2021
Food variety and quality is horrible. Toilet hygiene is bad
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Hotel Royal Highness has replied on May 29, 2021
Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not meet the standards we have set for ourselves. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you. Read more
Bathroom
Rated 4.0 by Arnab Banerjee . Business Traveller . Mar 08, 2021
No hot water, very poor towel and water outlets, ac hvn worked properly,
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Hotel Royal Highness has replied on May 29, 2021
Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not meet the standards we have set for ourselves. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you. Read more