Review Of Hotel Shaans

Excellent Stay

Rated 5.0 by Senthil G . Family Traveller . Nov 19, 2024

Our stay at this hotel was for 2 days. It is a comfortable stay. I like their professionalism. Complementary breakfast was excellent. I will recommend this hotel.

Poor Stay

Rated 2.0 by VENKATARAMAN RAMAMURTHY . Family Traveller . Nov 18, 2024

Non-pest control in the room, no fan speed control, water leakages from bath room roof and no information about supply separate veg food. This is halal food hotel. How the vegetarian can accept. Do not recommend this hotel to others.

Average Stay

Rated 3.0 by Kumar M . Solo Traveller . Nov 15, 2024

Hotel located in main area and rooms are neat and clean but no ventilation windows, found some cockroaches in rest room reception greeting was not that much greet, morning food is good

Good

Rated 4.0 by SARPARASADAM CHARLIE . Family Traveller . Nov 01, 2024

Hotel room ( delex) is fine, spacious and equipped with most of the items except wardrobe accessories. Check in was easy and friendly experiences. Car park facility is there and facility for driver slso provided. Fine.

Not a good experience

Rated 3.0 by Sai Vivekanand Prabhala . Couple Traveller . Oct 08, 2024

We had booked for 3 nights and at the check in we were allotted a room with a window that overlooked a usable corridor. We refused to use the room as there was no natural light and ventilation. We were then given a room that had a window opening into the side open space. In both rooms there were small cockroaches. In the mornings, it world take a long time for hot water to flow into the shower taps. Our stay was from fridat night to sun-day night. On saturday night, there was loud music being played on the upper floor (terrace) in a party, right from 7. 30pm onwards. At 9. 30pm when we complained, the receptionist said that it will stop by 10pm. The music and shouting eventually stopped only at 11. 15pm and thereby disturbed our sleep. Parking facilities and food were good at the hotel.

Good Stay

Rated 4.0 by Mathusha Mahendran . Oct 03, 2024

Stay was good. Room was well cleaned and comfortable. Friendly staffs.

Average stay, customer service need to be improved

Rated 3.0 by Drishya J Moses . Couple Traveller . Sep 23, 2024

An average accommodation. The rooms have an unused musky smell. They have a restaurant within the building and room service is available. The parking is at the basement of the building and there is not lift connected to the parking, you have to drag your luggage all the way up to the reception by yourself. No bellboy is available, the reception will give your the room key and then you have to walk around dragging the luggage by yourself and search for the room.

Excellent Stay

Rated 5.0 by Ramkumar Ramachandran . Family Traveller . Sep 20, 2024

The place was good and clean good service and the staff were friendly, good location i the heart of trichy great food and stay.

Excellent Stay

Rated 5.0 by Suresh Santhanam . Family Traveller . Sep 10, 2024

Good and clean room already stay Same hotel Good always good neat rooms better next time stay Same hotel 👍👍

Terrible Stay

Rated 1.0 by SELVARATHINAM MARIAPPAN . Sep 08, 2024

The stay was not good, the room was small for the money we paid. The front office guy never moved out of the desk. We forgot our phone charger in the room and they say it is not available. Someone in the hotel has stolen and the front desk is not acting on any issue. Simply sitting. Hotel with thieves. Recommend not to stay

Good Stay

Rated 4.0 by Chandra Sekaran . Sep 04, 2024

Parking facilities not happy room service should improve only average. Otherwise good.

Good Stay

Rated 4.0 by RAJENDRAN SOMASUNDARAM . Couple Traveller . Aug 31, 2024

Location, food and amenities all good. In fact the restaurant ambience and food are above par. Really good. Negative side is there is no room service even for carrying the luggage. The service at the reception is below par.

Excellent Stay

Rated 5.0 by geetha ram . Business Traveller . Aug 24, 2024

Good ambiance n good food. Spacious rooms. Booking thro mmt is more easy and smooth. Hence, can definitely recommend this restaurant

Average Stay

Rated 3.0 by Shanthi R . Aug 18, 2024

Location of thd hotel was goid, close to city center, nearby many eateries. Room amenities are average. Even there is no water bottle. Instead water is kept in a plastic tumbler.

Payhetic & worst experience

Rated 2.0 by Nithin Sasidharan . Solo Traveller . Jul 17, 2024

It was a worst experience for me, i was stayed one night there room was below average food quality was extremely pathetic, bad service from their staff i forget one of my dress there, when i approach after few hours they are simply stated that they were put in waste basket. The dress is looks like very clean and good they dont keep responsibility to inform or keep the dress in their custody overall pathetic experience not recommended coz they are not responsible for any belongings which questioned our safety also

Good Stay

Rated 4.0 by ahmed ali . Solo Traveller . Jul 08, 2024

Hotel is located in a decent location. A decent room and the food served is good. Morning breakfast i couldn't have because they said that they will serve only at 7. 45am, i have to be in the airport by 8 am.

A great place to stay in the heart of the city.

Rated 5.0 by Anand Lakshmanan . Family Traveller . Jun 10, 2024

Very comfortable and located in the heart of tiruchy. The staff were very pleasant and very helpful. The room was absolutely comfortable. Good value for the price

Good Stay

Rated 4.0 by R Ajit Pilllai . Jun 06, 2024

Good

Good Stay

Rated 4.0 by Nita Mani . Family Traveller . Jun 06, 2024

Stay was good. Clean property with tasty breakfast. Property is near prominent places. Safe parking provided

Average Stay

Rated 3.0 by Thanuja S . May 29, 2024

Food is very good, electrical charging points are broken in the room, no wifi, room service response are very late