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Review Of Capital O Sai Golden Rooms0123401234

Near Tirupati Temple, Tirupati | 25.5 km drive to Tirupati Balaji Temple | 13.9 km drive to Tirupati Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    2.8

    Average

    41 User Reviews and 65 Ratings

    Location3.3

    Cleanliness2.9

    Room3

    Food2.6

    Value for Money2.8

    Hospitality3.5

    Sort By:

    Guest Reviews

    Terrible Stay

    Rated 1.0 by Pallavika Gujarathi . Feb 20, 2023

    house keeping big zero service very bad hygiene big zero lots of concocted, warms in the room in double occupancy room they provided us one towel, one pillow and one blanket. inspite of demanded us they did not provide us another. in deluxe room tv not working. ac remote was not working. toilets and bathrooms were in v v v bad conditions. manager is not responding on our demand or complains. in deluxe room no mirror in bathroom, rusted cocks. reception counters man was demanding tips. till date we had paid tips to waiters notto receptionist or manager. and main prob is we booked rooms but when we reaches at hotel for check in hotel people says that we can not afford rooms in this price. we had 2 bad this type of experience in this trip.

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    Very bad

    Rated 1.0 by bhaskar reddy . Family Traveller . Apr 22, 2022

    Very bad, he said that no rooms, but in already booked a room one day back

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    Not good

    Rated 2.0 by Muralikrishna Venkata Iyyanki . Solo Traveller . Apr 21, 2022

    No tv no geyser. Bed sheets not clean. No towels. Furniture and beds look dirty. Room door g3 cannot be locked from outside. Very bad memory of stay on 16th

    Do you find this helpful?

    Capital O Sai Golden Rooms has replied on Apr 23, 2022

    Hi muralikrishna venkat iyyanki, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, madhur! Read more

    Great and awesome place

    Rated 5.0 by Gurucharan Gupta . Family Traveller . Jan 03, 2020

    Will visit again n again. Good food and service

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    Worst service

    Rated 1.0 by jagadeesh babu . Couple Traveller . Dec 23, 2019

    Show piece hotel, 3star hotel specialties not available this hotel.

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    Capital O Sai Golden Rooms has replied on Dec 26, 2019

    We truly regret for the distress caused, Jagadeesh! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Rahul! Read more

    Stay at this if you don't find comfortable accommodation

    Rated 3.0 by TILAK ABG . Solo Traveller . Nov 23, 2019

    Stay at this if you don't find comfortable accommodation. Ok for quick booking.

    • hotelImg

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    Capital O Sai Golden Rooms has replied on Nov 25, 2019

    Hi, Tilak! Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Rachit Read more

    Just ok

    Rated 3.0 by MA Bhaskarachar . Couple Traveller . Oct 31, 2019

    Bathroom fittings in bad shape. Bedsheets was torn. Except these two things, rest is ok

    Do you find this helpful?

    Capital O Sai Golden Rooms has replied on Nov 06, 2019

    Hey ma, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Pallavi! Read more

    Cleanliness required, on route between Renigunta and Tirupati railway station

    Rated 3.0 by Anup Manchalwar . Solo Traveller . Oct 30, 2019

    They should focus on cleanliness of bathroom fittings, fans. It's a simple lodge. You'll have to hire auto rickshaw to go to Tirupati city.

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    Capital O Sai Golden Rooms has replied on Nov 02, 2019

    Sorry for the unpleasant experience you had with us, Anup. Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Rachit! Read more

    Good Stay

    Rated 4.0 by Ashok Reddy . Family Traveller . Aug 03, 2019

    It's good reason le rates all

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    Capital O Sai Golden Rooms has replied on Aug 06, 2019

    Great to hear this, Ashok! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Sagar. Read more

    Room and breakfast

    Rated 1.0 by vineet Srivastava . Business Traveller . Jul 26, 2019

    Ac leakage, toilet room leakage, and no bulb in washroom also breakfast complimentary but tea charge extra paid.

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    • hotelImg

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    Capital O Sai Golden Rooms has replied on Aug 01, 2019

    Sincere apologies, Vineet! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Rahul Read more

    Poor facilities

    Rated 1.0 by Venkat Prasad Rao Gummalampati . Jul 17, 2019

    Room, beds, TV, AC, water problem finally worst experience which I am experienced ever.

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    Capital O Sai Golden Rooms has replied on Jul 22, 2019

    Apologies for the inconvenience caused, Venkat! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, ... Read more

    Poor facilities

    Rated 1.0 by Venkat Prasad Rao Gummalampati . Business Traveller . Jul 17, 2019

    When I Am booked this Hotel every time tv is not working properly and not hygienic conditions bed's also not clean, for my self very bad

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    Capital O Sai Golden Rooms has replied on Jul 22, 2019

    Hi, Venkat! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal Read more

    Pathetic experience with Hotel Golden Rooms

    Rated 1.0 by NAWAL SINGH . Family Traveller . Jun 21, 2019

    I booked the hotel for 2 days and first of all, Hotel manager Ram, he made me to wait for 1 hour to get the room and then the rooms were dirty and smelling bad. The hotel staff were not at all cooperative. Also there was no arrangement for food, when I placed order over home service, they called external vendor and placed order and took the delivery charge from me. There is no option for giving stars in negative, otherwise I would have give 1 star.

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    Capital O Sai Golden Rooms has replied on Jun 24, 2019

    Apologies for the inconvenience caused, Nawal! We are really disheartened to hear such shared kind of experience and can feel how one could feel after this issue. Rest assured, we ve this feedback to our team so that corrective action can be taken soon to serve better. Regards, N... Read more

    Location is good. Service needs to be improvised. Rest all good

    Rated 4.0 by AVK MOHAN . Group Traveller . Jun 11, 2019

    Overall stay is good. Location is good.

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    Capital O Sai Golden Rooms has replied on Jun 14, 2019

    Thank you for your kind words, Avk m! We shall never stop pleasing you with our services. Regards, Amit Read more

    Not for family

    Rated 1.0 by Prem Kumar . Family Traveller . Jun 10, 2019

    Poor service and service employees where not responsive and we found this behavior consistent across all employees. Rooms where given without cleaning toilet and it was not even flushed. Atoyo please don't vouch hotels like this, you're just bringing your brand value down

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    Capital O Sai Golden Rooms has replied on Jun 13, 2019

    We re so disappointed to hear such kind of experience, Prem! Being a visitor, we do realise how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Jamil Read more

    About room

    Rated 1.0 by Pratyush Chaudhary . Family Traveller . Jun 08, 2019

    Poor washroom, leakey taps, cleanness poor.

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    Capital O Sai Golden Rooms has replied on Jun 13, 2019

    Hey Pratyush, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar Read more

    Worst day spent

    Rated 1.0 by anil nair . Family Traveller . Jun 07, 2019

    Taking extra charges no proper way of talking

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    Capital O Sai Golden Rooms has replied on Jun 17, 2019

    Hi, Anil! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Pravin Read more

    Terrible Stay

    Rated 1.0 by siva shankar . Couple Traveller . Jun 07, 2019

    Dirty bed sheets, smelly wash Rooms and illiterate staff they doesn't know how to behave with the guest at all. My kind suggestion for all travellers is to don't book this Hotel at any cost. Rooms are not like how they show in the website.

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    Capital O Sai Golden Rooms has replied on Jun 13, 2019

    Hi, Siva! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal Read more

    Worst hotel with worst hygienic

    Rated 1.0 by Venkat prasad rao Gummalampati . Business Traveller . Jun 05, 2019

    I hadn't seen this type of worst hotel having worst hygienic condition, TV and AC not working properly and very tidy condition, I haven't prefer to any one.

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    Capital O Sai Golden Rooms has replied on Jun 15, 2019

    Hi, Venkat! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal Read more

    Average Stay

    Rated 3.0 by Anand Naik . Business Traveller . May 24, 2019

    Overall fine in food and hospitality

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    Capital O Sai Golden Rooms has replied on Jun 06, 2019

    Hi, Anand! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil Read more

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