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Shankar Hill Town, Toranagallu | 4.9 km drive to Jindal Vijayanagar Airport (VDY)
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Guest Reviews
Average hotel, unprofessional staff at reception and at rest
Rated 3.0 by Kawanishi Automation Admin . Business Traveller . Dec 07, 2024
First of all, the hotel doesn't deserve such a high price, and even they charged rs 1180 as early check-in charges for justvtgree hours early, generally rest hotels show courtesy and do not charge. You don't have any option to stay as no hotels nearby, the way the charges the amount, is disproportionate to their staff as they were not well dressed and professional the staff for restaurant are also not professional, u will feel that food is being served in dhaba, eggs were dirty and he was making omellete for that. The tables are rusted in base. Overall stay is average, will record to stay but do not expect the services in return what u have been charged for your stay
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Good!
Rated 4.0 by Santoshi D . Business Traveller . Dec 06, 2024
It was good stay. Spacious room and in the heart of the town. Staff was courteous! i wish bathroom had more space though.
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Terrible Stay
Rated 1.0 by Vikas Sharma . Nov 09, 2024
The hotel is a large property but has turned old. Looks likely being run by a management with old school thoughts and no money. Rooms untidy and stinky, food no good, room service absent, lifts not working, no sufficient lightings in the hotel room, acs not working properly.
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Poor ambience and poor facilities
Rated 2.0 by Annabattula Madhava Rao . Business Traveller . Oct 26, 2024
The ambience in the room not good. The beds are not comfortable. The quality of service needs to improve. Overall it is not worth the price.
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Good stay
Rated 5.0 by Miraj Vora . Business Traveller . Oct 25, 2024
Spacious rooms, prompt service, will stay again at rock regency on my next visit to vijaynagar surely.
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Charged extra early check-in as i booked my hotel room
Rated 3.0 by Rishita Lamechwal . Business Traveller . Sep 19, 2024
The stay was decent but we were charged early check -in charges. We had requested early check-in and had also called the hotel but had no reply from the hotel. When we reached there, we were asked to pay early check-in charges as compared to my colleagues who had booked the hotel by calling them. Not only were they charged minimal rates as compared to my booking, they had a free early check-in. On bringing to the notice of the hotel officials, they told me that since i had booked the hotel, they were forced to charge early check-in and that i should have called them. Now, this has left a very bad taste about booking my hotel rooms in anywhere in any city as no prerence is given/same treatment given as compared to people who booked it.
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Average hotel for 5 star price
Rated 3.0 by KESAVAN S . Business Traveller . Sep 15, 2024
Hotel looks to be old. Menu variety is very less for the cost we give. Not feeling fulfilled. Only idli and a loo pratha was there. Some fruits egg and bread tea. Receptionist make us delay so long for even check out. They were arguing with few other customers on the day check out.
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A nightmare stay!
Rated 1.0 by Megha Singh . Business Traveller . Aug 24, 2024
I recently stayed at this hotel, and unfortunately, it was a nightmare from start to finish. The reception staff was incredibly unhelpful and lacked basic courtesy. Wifi was poor here an c unfortunately my phone network was bad. When i requested a fix for the wifi, it took them 30 minutes just to send a technician, who left saying he would return shortly but never did. After 1. 5 hours, i had to call the receptionist again, only to be told that they were unaware of the issue and they will get back but again they had no courtesy to inform me anything. Eventually, i had ti call them again and i was informed that the wifi wasn’t working in my room due to rain and was advised to shift rooms if i needed internet access. If the wifi didn’t work because of rain, how would it magically work in another room? clearly, they were not being honest. Another disappointing experience was with room service. When i tried to repeat my order to ensure it was correct, the restaurant staff got irritated and as expected, my order arrived incorrect. The lack of willingness to listen to customers was evident and frustrating. The only positive aspect of my stay was the housekeeping staff, who did an excellent job keeping the room clean. This one star rating is for him. Unfortunately, this one positive doesn’t make up for the otherwise terrible experience. I will not be returning to this hotel and cannot recommend it to others.
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Not at all recommended
Rated 2.0 by KULDEEP KULDEEP . Business Traveller . Aug 22, 2024
Hotel rooms size is big but rest all is very bad, 1. Toiletries are very very low standard 2. Bad towels 3. Some local water bottle 4. Breakfast is really bad 5. No iron available this is the only hotel in this area and they are taking good advantage of this.
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Average hotel with its own problems
Rated 3.0 by venkateswara rao nandigam . Family Traveller . Aug 20, 2024
Location is ok, parking is ok. The check-in service is not good, especially the boy who carries the luggage starts his hunt for tip as soon as he meets you, probably he acts too smart and crosses line. Food is average, breakfast quality is not good and too expensive. The lady at breakfast counter needs some manners. Restaurant staff are good, house keeping staff are good hotel rooms are stinky.
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Hotel Rock Regency has replied on Sep 19, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We will further try to enhance your experience. Read more
Pleasant budgeted stay in vijayanagar
Rated 4.0 by Deepak Joy . Family Traveller . Aug 19, 2024
We stayed in rock regency ; it was a very simple, clean and budgeted stay with a balanced breakfast package. Hotel staffs were very polite and explained the procedure which they practice in the hotel. The property has three restaurants which are family friendly ones. The staff at the restaurant were service oriented customer focused and have taken out time to explain the dishes which may have spice level variations based on the region. There is super market (more) within the property campus which provides all the necessary items for traveler / family. I recommend this hotel for families who look for a budget friendly stay
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Hotel Rock Regency has replied on Sep 19, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We are happy to know that you had a good experience with us. We will further try to enhance your experience. Read more
Had a wonderful experience
Rated 5.0 by Parikshit Kar . Family Traveller . Aug 18, 2024
Staff was very helpful and service was very prompt. Food was also excellent. Never had to repeat or follow up whenever something was required.
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Hotel Rock Regency has replied on Sep 19, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We are happy to know that you had a good experience with us. We will further try to enhance your experience. Read more
Good Stay
Rated 4.0 by Jayati Ghosh . Couple Traveller . Aug 17, 2024
The rooms are spacious and clean. The restaurant is also good. The location is nice but it's almost 30km away from humpi.
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Hotel Rock Regency has replied on Sep 19, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We are happy to know that you had a good experience with us. We will further try to enhance your experience. Read more
Good Stay
Rated 4.0 by Jagadish Krishnarajanagar . Family Traveller . Aug 12, 2024
Location good, food did not try as it was a common kitchen for veg and non veg. Found the property priced high for the average quality, however recommended for just a night stay
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Lab-our class hotel
Rated 1.0 by Chaitanya Kiran Jetti . Solo Traveller . Aug 11, 2024
This is one of the worst hotel, food is bad and room is utterly worst. This is a labor class hotel.
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Hotel Rock Regency has replied on Aug 14, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. While we try our best to provide good service, we understand you felt deficit in some services. We assure you that we will work on your suggestions and try our best to give you better experience. Read more
Terrible Stay
Rated 1.0 by SUNAND sarkar . Aug 11, 2024
The price is too high and the stay was not too good rooms are very dirty
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Hotel Rock Regency has replied on Aug 14, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. While we try our best to provide good service, we understand you felt deficit in some services. We assure you that we will work on your suggestions and try our best to give you better experience. Read more
Hotel rock regency stay
Rated 4.0 by Mohammed Khubaib Ansari . Business Traveller . Jul 29, 2024
Pleasant and comfortable stay, cleanliness was good. Staff was good. Management should start hotel to airport pick up and drop facility at affordable rates.
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Hotel Rock Regency has replied on Aug 12, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We are happy to know that you had a good experience with us. We will further try to enhance your experience. Read more
Terrible Stay
Rated 1.0 by mohammedghouse risaldar . Family Traveller . Jul 23, 2024
It was cheating. I booked room through u. But when i went to hotel. They didn't give me room as i submitted local id. But i spoke to your staff but they also did not help me. Pols refund my amount.
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Excellent Stay
Rated 5.0 by Ritesh Loya . Business Traveller . Jul 18, 2024
I highly recommend everyone this hotel very nice neat & clean rooms very nice breakfast & dinner.
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Hotel Rock Regency has replied on Jul 19, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We are happy to know that you had a good experience with us. We will further try to enhance your experience. Read more
Nice to stay in hotel rock regency
Rated 5.0 by S Balaji . Business Traveller . Jun 20, 2024
Very good hotel, pleasant stay with good atmosphere in the hotel, food was too good very close to jsw site & other area
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Hotel Rock Regency has replied on Jul 23, 2024
Dear Guest, Warm Greetings! Thank you for taking time out for reviewing us. We are happy to know that you had a good experience with us. We will further try to enhance your experience. Read more