Review Of SURAMYA- A Luxury Boutique Hotel

Excellent Stay

Rated 5.0 by Gaurav Kumar . Family Traveller . Nov 26, 2024

This is a fantastic property, delicious food, great value for money and washroom is neet & clean, fast service, staff behaviour is very friendly.

Excellent Stay

Rated 5.0 by Namrata Tadhani . Nov 26, 2024

it was an awesome experience for stay in suramya...very peaceful,neat and clean place to stay...food was very delicious.. well trained and cooperative staff... must visit 👍🏻

Poor Stay

Rated 2.0 by Ankit Sheth . Nov 24, 2024

Booked this for family (with kid) as i was looking for peaceful stay with good views and decent rooms. Saw positive reviews here and went ahead to book. Now i regret this decision. First let's talk about positives: 1. Location: location is good, serene with some good cityscape views and can really enjoy sunset. Not too far away from city if you have own vehicle. 2. Rooftop restaurant. 3. Large rooms with decent amenities. 4. Plenty of greenery. 5. Service was decent and they attempt to solve your problems. Now this ends here. The list of terrible things are so off-putting that i will never again book here. 1. Rooftop restaurant stays open till 3 am and there are lot of outside guests for late night dinner. Restaurant has loud irritating live music, and entire design of building is such that live music is heard everywhere - even inside rooms. 2. Outside guests who just visits restaurants create lot of noise and ruckus. Again the design of building is such that access to restaurant and common lobby area of rooms are in proximity. When restaurant is full, they sit in common lobby area (sofa) and make huge noises. I had to personally complain at 2:30 am to reception area (two times) to get things sorted. This happened on both the nights of my stay. They have some booze very late night and then keep on talking loudly on phones. So, if you are looking for peaceful stay - absolutely stay away from this so called hotel. This is not a hotel for family stay, as you will get disturbed till late night. The owner should really take a note of this and work on offering good stay for customers. Other minor hiccups (i call this minor, because the worst part was me, my wife and kid were not able to sleep on both nights) - tv remote not working, made multiple complaints but was not attended. Finally had to use ir blaster on my phone. - fan remote was not working so fan worked only on full mode. - swimming pool was dirty - found cigarette in the morning. - bedsheet was stained. - hair dryer was not working. - breakfast menu is very limited. The quality of food is average. The only saving grace was that service staff seemed to be gentle and attempted to solve problems. But really, they did not know how to solve it. Not worth the money they charge.

Excellent Stay

Rated 5.0 by Davda Amit . Nov 14, 2024

really very good hotel, room was awesome and very big must visit the property ☺️

Memorable stay.

Rated 4.0 by Sushant Shekhar . Family Traveller . Aug 20, 2024

This property is very close to fateh sagar lake and newly built and very clean. The swimming pool is beautiful. We booked presidential suite. Room size and view from the room (room no. 304) was awesome. The staff is courteous and the food is delicious. They even arranged early check-in for us.

Good Stay

Rated 4.0 by Monik inani . Group Traveller . Aug 14, 2024

Property is great and well maintained. Very clean and hygienic. Spacious rooms and bathrooms. Great infinity pool view. Hotel staff is kind and happy to help.

Family holiday, its really awesome with suramya hotel, best part is hills

Rated 5.0 by Vipin Jayant . Family Traveller . Jul 26, 2024

Surmaya- located at perfect location, rooms with hill view, swimming pool view, rooms are very spacious and clean. Most important is food really awesome we loved it. Varieties in breakfast and tasty. Broad menu for room service. Staff very polite and professional. Swimming pool at 1st floor which one giving nice view when swim. Full of greenery around the hotel. We enjoyed our holiday at surmaya hotel.

Good Stay

Rated 4.0 by Tanvi ashar . May 29, 2024

Rooms and service were very good, interior was also very aesthetic. Hotel maintained a very good cleanliness only the location was bit away from city rather all was very good. What is the process for discount?

Excellent Stay

Rated 5.0 by Amit Modi . Mar 31, 2024

Superb hotel to stay rooms very spacious staff is too good.

Excellent Stay

Rated 5.0 by Shipra Choudhary . Mar 15, 2024

It was a good stay

Aws

Rated 5.0 by Dr Indrajeet Yadav . Couple Traveller . Mar 05, 2024

The property is awesome at an awesome place, next to a hill. The staff was so good at communicating. Food was so good. Overall this stay was awsm.

Excellent Stay

Rated 5.0 by Abhishek vimal . Family Traveller . Jan 25, 2024

Hi future guests, i am happy to write this review for suramya after my stay yesterday. The property is amazing & every bit and corner is planned for perfection. The staff is courteous and helpful. Service is amazing. They serve quality & delicious food. Slightly over priced but for a leisure stay it's worth it.

Exceptional

Rated 5.0 by Aatish Chaudhary . Group Traveller . Jan 16, 2024

We thoroughly enjoyed our stay at this property. The food was delightful, the location was perfect, and every staff member was incredibly humble and helpful, making our experience truly enjoyable. Highly recommended!

Cool, calm place

Rated 5.0 by SHRIKANT BHANWARE . Couple Traveller . Dec 06, 2023

This is a newly built hotel. Rooms are spacious. Hotel is very good for staycation. Away grom hustle and bustle of city.

Good stay with famil

Rated 5.0 by Busara Ansari . Family Traveller . Nov 29, 2023

Everything was so good. The stay here was so peaceful. The service of the hotel was soo good. The breakfast was delicious. The owner and the staff was very polite. The view from the hotel was excellent. They had maintain cleanliness everywhere.