Review Of Comfort Inn Benares

Terrible experience

Rated 1.0 by Mohit Handa . Solo Traveller . Dec 16, 2024

I’m not a big fan of giving 1 star rating but i had to make an exception this time. I stayed here over the last 3 days and on the second night there was a party inside the hotel premises. The music was unbearably loud and made it impossible for me to sleep. Finally, i had to go to the reception at midnight because the front desk failed to tell me what time the music will be turned off over the phone. The staff at 15 minutes past midnight moved me from the 3rd floor to the first floor. Whilst the music wasn’t as loud as on the 3rd floor, i could still hear it until 1 in the morning. Definitely not going back again the next time i visit varanasi

Good Stay

Rated 4.0 by Prakash Leelani . Dec 11, 2024

Room was allotted too late, check in time 2 pm is too different from other hotels. Rest stay was good.

Poor Stay

Rated 2.0 by Vikas Kumar . Dec 08, 2024

Not at all value for money.

Poor Stay

Rated 2.0 by Ravi kantt Srivastava . Couple Traveller . Nov 29, 2024

Very slow service. Lift not working, in the morning. Locker in the room was unaccessible, no one knew how to set it right. The linen was clean, but the room was unkempt, with dust around, torn curtains. Service was poor. Ordered dinner requesting mild spice but it was overly spiced. The breakfast was very average, had to request for hot food, overall very disappointing.

Excellent Stay

Rated 5.0 by RK MEENA . Oct 27, 2024

It was good behaiour at reception. The food was served in room as ordered as same as demanded. I have heslth problem and some aruvedic treatment is going so food was clean and as per my need. It wzs clalean and room was nicely msintained. Roo. No 206 where i stayed. Entry of the hotel

Nice food

Rated 5.0 by Swati Garg . Family Traveller . Oct 18, 2024

Chefs and the staff at the restaurant were very cooperative. We had specific requirements and they happily provided accordingly. Thank you!

Not coming back again.

Rated 2.0 by Raghavender Pillutla . Business Traveller . Oct 18, 2024

There are several areas where the hotel falls short of expectations. 1. The steps and ramp are not conducive for customers with disabilities. A railing would be good. The security guy however was gracious enough to help. 2. The room floor is full of cracks and stains, showing poor maintenance. 3. There is no hot water. Best you can hope for is very lukewarm water in the shower. 4. The worst part for me was the lack of flexibility in terms of check out. I had booked for 3 nights but told them right after check in that i needed to leave after 2 nights. They gave me the runaround for 12 hours. The front desk, especially the manager, was extremely unprofessional. For a hotel that charges so much and thinks they are a high end hotel, i found it very disappointing. 5. Breakfast was okay. The staff there seemed clueless though. They don’t seem to know basics like checking on customer, give water or coffee, they would just stand and chat among-st themselves. 6. Housekeeping gets high marks. They were responsive to my requests at any time of the day. Overall, for the money i paid, this hotel is probably one of my worst experiences. I am not coming back and will not recommend this to others.

Good Stay

Rated 4.0 by Krupakaran G . Solo Traveller . Oct 05, 2024

Good rooms, polite staff, smooth check in and check out, breakfast buffet was average, most of the items were cold and undercooked.

Average Stay

Rated 3.0 by sumanta kumar das . Sep 26, 2024

Hotel did not provide accommodation to driver. Don't have dormitory provision for driver.

Nice comfortable stay

Rated 4.0 by Nitin Agrawal . Family Traveller . Sep 16, 2024

Hotel was nice, breakfast was good, they also provide driver accommodation at a very reasonable price.

Excellent Stay

Rated 5.0 by Roshan Chhatwani . Business Traveller . Aug 25, 2024

Worth for money. Staff is cooperative, services are quick. Overall a comfortable stay. Would recommend it

Good weekend stay at varanasi

Rated 5.0 by Sai Saravanan . Family Traveller . Aug 20, 2024

Comfort inn is a good place to stay, calm and relaxing, with good rooms, clean and comfortable. The restroom was clean and was hygienic. They provided a nice kettle with instant tea and coffee sachets. Wi-fi and tv were good and functional. The good part was the team at the restaurant; the staff were cooperative, suggested and served good food. Overall, a nice weekend stay.

Comfort inn varanasi - average hotel in cantonment area of varanasi

Rated 3.0 by Ambarish Modak . Family Traveller . Jul 15, 2024

The property is located in the cantonment area of varanasi along with most of the hotels. At check-in, i was given a queen court even though i had booked kings court room. I had moved in and discovered that this does not match the description of the room i selected. I challenged them and later was shifted to kings court. This was not a nice experience. Rest of the stay was peaceful and staff was cooperative. I also felt that the property is lacking a bit of maintenance. For example there was small balcony outside the room. But it is not maintained.

Good Stay

Rated 4.0 by Ananya Arvind . Couple Traveller . Jul 01, 2024

Nice stay for 1 day. But more improvement on room service. Else it's good to stay food quality is superb.

Excellent stat

Rated 5.0 by Jayant Sharma . Group Traveller . Jun 09, 2024

Excellent stay good cleanliness food was good staff behaviour was coperative location was also in good connectivity. Overall great experience.

Excellent Stay

Rated 5.0 by Neeraj Chauhan . May 17, 2024

Excellent

Amazing stay at beautiful loc

Rated 4.0 by nitin raut . Family Traveller . Apr 23, 2024

The location is good, right besides the varun river. The service is also amazing. Restaurant gives good options. Staff is friendly and co-operative

Nice hotel .. would like to come again

Rated 4.0 by vinayak mishra . Family Traveller . Mar 24, 2024

Review of Comfort Inn Hotel: Nestled conveniently among other hotels in the city, Comfort Inn offers a well-located retreat for travelers. The highlight of our stay was undoubtedly the delightful food, with the freshly prepared DAHI (curd) being a standout feature. The courteous staff, particularly Sarvesh, Pratima, and Ritu, ensured a pleasant experience throughout our stay. However, one issue that slightly marred our comfort was the prevalence of mosquitoes 🦟, likely due to a nearby water body. It's advisable to come prepared with effective mosquito repellent products to mitigate this inconvenience. Overall, our stay at Comfort Inn was comfortable, thanks to its convenient location, delicious food, and attentive staff.

Good Stay

Rated 4.0 by priyanshu sawalka . Family Traveller . Mar 19, 2024

Good stay, near and clean, prompt service hotel staff tries thier best to ensure good service. Location is ok

Excellent Stay

Rated 5.0 by Subramanyam Dasarraju . Couple Traveller . Mar 18, 2024

We stayed for a night. It is comfortable. But little bit inside the main road. Took some time to identify. Front desk is good. Can suggest to stay.