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Review Of Hotel Dolphin Grand0123401234

Bhelupur, Varanasi | 1.8 km drive to Kashi Vishwanath Temple | 25.9 km drive to Lal Bahadur Shastri International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • SOLO
    4.4

    Excellent

    33 User Reviews and 66 Ratings

    Location4.4

    Cleanliness4.3

    Food4.2

    Value for Money3.5

    Amenities4.7

    Child friendliness3

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    Guest Reviews

    Very good hotel close to ghats

    Rated 5.0 by Trina Acharyya . Solo Traveller . Nov 27, 2024

    The hotel is newly build, and maintained very well. Staff is friendly and helpful. Food is tasty. Will definitely stay here again.

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    Not value for money

    Rated 2.0 by Rohan B G . Family Traveller . Nov 26, 2024

    Paid 20000 per room per day for two days, had issues which i discussed with night shift receptionist and informed him to ask their duty manager / foam / gm or any senior to speak to me. However, till i checked out no one had courtesy to check. Strongly recommend we get better place for the price we paid. One good part is location.

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    Disappointing experience at hotel

    Rated 1.0 by Sanjay Suri . Couple Traveller . Sep 02, 2024

    The hotel location was congested with narrow access roads for cabs/taxis and that the hotel did not meet the expected standard based on the tariff charged are valid points location and accessibility: congested place with narrow access roads for cabs/taxis. High inconvenience of taxis not being able to reach the main gate of the hotel. Quality vs. Tariff: hotel did not meet the standard expected based on the tariff charged. Lacking in comparison to the pricing. Cleanliness and hygiene: - the cleanliness and hygiene standards that were not up to standard

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    Hotel Dolphin Grand has replied on Sep 15, 2024

    Dear Guest, Greetings from Dolphin Hotels, Varanasi ! Thank you for your feedback. We understand your concerns regarding the location and accessibility of our hotel, including the narrow access roads for taxis. However, we strive to maintain high standards of cleanliness and hy... Read more

    Excellent Stay

    Rated 5.0 by RADHIKA C S . Couple Traveller . Aug 28, 2024

    The hotel was located on a main road, easily accessible, and the service was excellent, house keeping was spot on. Restaurant staff were attentive and courteous. Overall, it was a good experience.

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    Hotel Dolphin Grand has replied on Sep 15, 2024

    Dear Ms. Radhika, Greetings from Dolphin Hotels, Varanasi ! Thank you for your wonderful review! We’re thrilled to hear that you found our hotel easily accessible and that our service exceeded your expectations. It’s great to know that our housekeeping team was on point and... Read more

    Well located hotel with poor service standards.

    Rated 3.0 by Anand Prakash Agrawal . Family Traveller . Jul 15, 2024

    Hotel location is good and close to major religious attractions like kashi vishwanath dham and ghats. Rooms are neat and well maintained. But service standards are very average and lack professionalism. Main restaurant manager is good in his intentions but unable to do anything due to lack of support staff. Service is lacklusture and staff need appropriate training. It feels like management is cutting too much on cost. If you are inclined to stay close to mandir and can tolerate poor hospitality, then you can consider this hotel in view of its location. But if you are a person who values hospitality and expect good gesture, then this is not a place for you as the services are not upto the mark in view of its price tag.

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    Hotel Dolphin Grand has replied on Aug 25, 2024

    Dear Mr. Anand, Greetings from Dolphin Hotels, Varanasi ! Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our hotel's convenient location close to major religious attractions like Kashi Vishwanath Dham and the ghats... Read more

    A brand new oasis in banaras

    Rated 5.0 by Dhruv Dayal . Business Traveller . Feb 23, 2024

    I came to banaras on this occasion for work in bhu and found the dolphin grand hotel within 15 min from bhu, 5 min from the ghats and 10 min from the kashi vishwanath mandir. The hotel is very unassuming from the outside, with an underground parking, but from the inside it’s brand new, tastefully designed and well built. From the reception to the restaurant and lifts on the ground floor to my clean, spacious, and relatively quiet room with double glazed windows to avoid the street noise, well running ac, and clean and spacious bathroom. The room is comparable to the taj vivanta i stayed in recently in kolkata. The price per night at rs 8500 is higher than both the kolkata vivanta (7500) as well as the mumbai marriott (7000. Food at the restaurant could be improved, but i didn’t have more than 1 breakfast there.

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    Hotel Dolphin Grand has replied on Apr 16, 2024

    Dear Mr. Dhruv, Greetings from Dolphin Hotels, Varanasi ! Thank you for sharing your experience at the Dolphin Grand Hotel in Banaras. It's great to hear that you found the hotel conveniently located, with easy access to BHU, the ghats and Kashi Vishwanath Mandir. We are al... Read more

    Perfect place to stay in banaras

    Rated 5.0 by Sher Singh . Couple Traveller . Jan 14, 2024

    The location of hotel dolphin grand is in vicinity (in the range of 2 to 3km) of main temple kashi vishwanath, dasshashavmedh ghat assi ghat. Food quality, service & other amenities were excellent. Hotel staff is very soft spoken & cooperative.

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam \ Read more

    Value for money

    Rated 4.0 by Vishal Garg . Family Traveller . Dec 11, 2023

    Quite nicely located, all important ghats closeby, excellent value for money, good service, nice food.

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Excellent Stay

    Rated 5.0 by Sridharan Kannan . Couple Traveller . Dec 07, 2023

    We thoroughly enjoyed the stay. Hotel staff is very courteous and helpful. Desk manager garima guided us well about everything, including activities, shopping and eating areas. We had a good time.

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Excellent Stay

    Rated 5.0 by Pratish Vaghela . Nov 23, 2023

    Beautiful rooms with an amazing shower! nice contemporary furniture, for a comfortable stay. Highly recommend this hotel as its also close to kashi temple and ghaats.

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Excellent Stay

    Rated 5.0 by Sunil Kulkarni . Oct 29, 2023

    Found it satisfactory value for money. Restaurant staff was helpful in managing food choices of elderly in laws -86 n 80 years. Darshan and ganga aarti arrangementscwere hassle free

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Good Stay

    Rated 4.0 by MADHAVA VARMA PUSAPATI . Oct 29, 2023

    The rooms were neat but no natural ventilation The air conditioning was not so efficient The toilets should have a shower cubicle The food was really nice 👌

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Dear Mr. Madhava Varama Pusapati, Greetings ! Thanks for sharing your experience with us. Because of hotel in Main city zone, windows are non-openable. In Winter time, AC has worked in a Warm mode which give comfortable in cold times. Other than your positive aspects are forwa... Read more

    New hotel with great amenities

    Rated 5.0 by Jai Natarajan . Family Traveller . Oct 26, 2023

    Spent two days. Hotel is new with great room and bathroom. Non slip shower mat, instant hot water and safe and coffee market in room. Staff was extremely friendly and took care of my father. Udipi restaurant with tasty southern food. Easy availability of autos and main chats and temples are about ten minutes away. All in all a great stay

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Good Stay

    Rated 4.0 by Navneet Sood . Oct 06, 2023

    Great hospitality! neat and clean rooms taking care of all the necessaities. Location is in the heart of the city. Breakfast options need to be revisited but otherwise, the food was good. Overall, a very pleasant and memorable stay.

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Excellent Stay

    Rated 5.0 by HariPrasath MeenakshiSundaram . Sep 28, 2023

    Very pleasant experience at Dolphin Grand Varanasi 👏 quality rooms and good food at Udupi Sagar restaurant. Highly recommend it ✨

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    Hotel Dolphin Grand has replied on Feb 07, 2024

    Thanks for your review. We were highly motivated with your feedback. Looking forward to serve you again in our premises. Regards, Lakshmi Arumugam Read more

    Fantastic stay. Great service

    Rated 5.0 by BHARGAVI RAVISANKAR . Solo Traveller . Sep 02, 2023

    Hotel was excellent in all aspects. Staff were very courteous and helpful. Special mention to garima ji and lakshmi ji. Rooms were maintained very neatly. Wifi was excellent. All amenities were perfect.

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    Hotel Dolphin Grand has replied on Feb 12, 2024

    Thanks for your review . Looking forward to welcome you again in our premises. Regards Lakshmi Arumugam. Read more

    Good to stay

    Rated 5.0 by A. BABU . Family Traveller . Aug 24, 2023

    The rooms are clean and neat the staffs also good very near to all temples and shop they also provide the cab to pickup from airport

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    Hotel Dolphin Grand has replied on Sep 05, 2023

    Thanks for your feedback. Read more

    Excellent Stay

    Rated 5.0 by Bharat Pandya . Aug 24, 2023

    Stay remained good but as most of the guests are from south india the cuisines though pure vegetarian and very well attended by courteous staff lacks the flavours of north indian cuisine overa lol stay and meals remained excellent

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    Hotel Dolphin Grand has replied on Aug 29, 2023

    Thanks for the review. Looking forward to serve you again in our premises Read more

    Excellent Stay

    Rated 5.0 by Arpita Ray . Aug 23, 2023

    Mrs. Garima chakraborty of dolphin grand varanasi is excellent. She was very attentive and well behaved.

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    Hotel Dolphin Grand has replied on Aug 29, 2023

    Thanks for your feedback . Looking forward to serve you. Read more

    Excellent experience at dolphin grand varanasi

    Rated 5.0 by Ashvinkumar Purohit . Solo Traveller . Aug 22, 2023

    I was in varanasi to perform religious rituals and stayed at dolphin grand. Property is very well maintained. Garimaji provided all the support i needed. Abhay shrivastava, my guide was excellent. He was at hotel at 5. 00 am and was with me until 8. 00 pm. Very polite, knowledgeable and happy to help. The only area needs improvement is breakfast quality. I will definitely stay at this property next time.

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    Hotel Dolphin Grand has replied on Aug 29, 2023

    Dear Sir. Greetings ! Thanks for taking time to drop this feedback. Looking forward to your continuous support . Thanks and Regards Read more

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