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Kottaiyour, Yelagiri
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Guest Reviews
Come come com
Rated 1.0 by ronath vs . Couple Traveller . Mar 03, 2024
It's a lodge not a hotel. Not well maintained. Old fungus furniture, unclean washrooms, ashtrays, towels and bed sheets, broken switchboards and unwanted holes, unclean corners. No toiletries available either. You don't feel like to keep you on the toilet when you look at the washroom. It's terrible to stay even an hour in the stinking building. Food is unavailable and you have to get from nearby restaurants only. The lift is another chaos. It jerks when we step i per day
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Emerald Dove has replied on Apr 10, 2024
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able... Read more
Average Stay
Rated 3.0 by Satwik Shivakumar . Jan 19, 2024
It was a comfortable stay, nice ambience, proximity wise too it’s good.
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Emerald Dove has replied on Feb 01, 2024
Dear , Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting y... Read more
Vishwas view
Rated 4.0 by vishwa praveen . Family Traveller . Jan 18, 2024
Rooms are good and with safety. Getting 10% discounts on all the sight views if we inform the hotel name. Room rent is little bet higher. Good swimming pool.
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Emerald Dove has replied on Feb 01, 2024
Dear , Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting y... Read more
Average Stay
Rated 3.0 by Tamilselvan G . Oct 06, 2023
Emerald dove, yelagiri. Pros: 1. Location: it might be the first resort/hotel when you reach yelagiri from ambur/vaniyambadi. So easy to locate it. 2. Food: good food & with an average variety of them. 3. Rooms: spacious ones with footwear stand, good mirror, dressing cupboard, queen bed, chairs & table. 4. Water: water is good & you can refill anytime 5. Staff: staff are approachable & polite. 6. The swimming pool is there, however it's not even average size, but we can engage the kids in there. 7. Few kids engaging things are like, slide, swing & sea saw. Indoor games are also there. They do camp fire also. 8. Lot of parking space though it's open area, so you won't worry even in peak season. 9. All the main tourist attractions are walkable from the hotel. 10. Restaurants: veg & non veg hotels are nearby. Cons: 1. Management needs to be effective to leverage the manpower during peak season, as we could see many staff, but they don't know how to prioritise the activities. 2. With the peak season cost, they can add few things in the room. They do provide soap & shampoo, but at the peak season cost, they can add brushes, paste & coconut oil being hill stations. 3. The ground floor rooms are spacious but we could not open the windows as it's very close to the compound wall & anybody can cross the windows at any time. So better avoid accepting the ground floor or management needs to alter their design. Recommendation: very much recommended to stay during week days & non peak week ends for people who don't feel comfortable with a large crowd. Otherwise it's a nice hotel. Personal suggestions: though we pay for our stay & food, i request all the tourists don't damage or miss handling the properties over there, it will be loss for them & also it's loss for the next set of tourists also. Additionally, pols consider reusing the plastic bottles & things. Enjoy nature without spoiling it.
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Royal suit room
Rated 3.0 by Prabhu Md . Family Traveller . Aug 27, 2023
Room is very spacious but no facilities available, not worth for the amount paid, everything very old, improvement needed since it's near by for easy approach.
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Worst Experience
Rated 1.0 by vinod kumar . Family Traveller . Aug 01, 2023
There is lack of facilities should check before you checkin the rooms price also over rated there are another rooms which are available with good facilities my room doesn’t have even lock when you entered inside theree is no lock and cleaning ialso not properly no door matt windows are not opening tv not working i just laughed myself after seeing all this in single room
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Emerald Dove has replied on Aug 08, 2023
Dear vinod Kumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better Read more
Good Stay
Rated 4.0 by Vinutha Sandeep . Jul 20, 2023
The location is very pleasant, it's close to the ghat section. Food was very nice. May b due to corona and lock-down the maintenance of the property is not that great but manageable. Rest room cupboard doors were not in good shape and lot's of wear and tear. Swimming pool was also not that clean but ok. No nuisance place. Good staff members. Fast in room services. Overall a good experience.
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Emerald Dove has replied on Jul 25, 2023
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to host... Read more
Terrible Stay
Rated 1.0 by Niharika Mathur . Jul 02, 2023
The hotel was not clean or as shown in pictures. There was hair all over the bed and pillows. There was a peculiar smell in the room as well.
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Non ac room, fan also very noice, paid extra money for ac, but ac not working very poor experience in stay
Rated 1.0 by Nandakumar M . Family Traveller . May 29, 2023
Not shown ac or non ac room booking after it was shown non ac, but it was 4 star all the add, paid extra money for ac, but ac not working, fan also very noise poor experience in stay
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Emerald Dove has replied on Jun 05, 2023
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be abl... Read more
Terrible Stay
Rated 1.0 by Jolly Abraham . Jan 17, 2023
Worst hotel ever
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Emerald Dove has replied on Feb 28, 2023
Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be ab... Read more
Pathetic hotel at 4700 bucks
Rated 1.0 by Sonia Gupta . Couple Traveller . Dec 31, 2022
Poor hygiene. No toiletries. No towels. No bedsheet. Very rude staff. Overall worst stay ever in a hotel
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Emerald Dove has replied on Feb 28, 2023
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better Read more
Nice comfortable stay. Highly recommend.
Rated 4.0 by HARISHANKAR ELUMALAI . Family Traveller . Dec 31, 2022
Stayed with family with my wife, 9 year old and 2 year old kid. Booked for 3 and the bed is enough but not oversize bed. It is not a spring bed. Roos are neat and clean. Have a lift,. Swimming pool. Parking is outside the compound but very close. Entertainment with sufficient WIFI, indoor games including pool table and table tennis.
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Emerald Dove has replied on Feb 28, 2023
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hos... Read more
Group travel
Rated 5.0 by Kavita Krishna . Family Traveller . Nov 08, 2022
Kids enjoy well, good ambiance, location awesome, night fire camp arranged well. Breakfast excellent. Thank you
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Average Stay
Rated 3.0 by Sachin Kumar Thapa . Family Traveller . Aug 22, 2022
1. Stay was ok. 2. Staff was positive and helpful. 3. Location was ok. 4. Breakfast was also ok. 5. Rooms required more cleaning and maintenance. 6. Lenin required to be clean. 7. Ok stay nothing g8 or good.
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Not worth for money
Rated 1.0 by Sadhasivam Govindaram . Family Traveller . Jul 14, 2022
Stay was not worth the money and the staff are also not cooperative at all
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Emerald Dove has replied on Aug 09, 2022
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better next time. Read more
Decent hotel but over priced !!
Rated 3.0 by Rahul Goyal . Family Traveller . Jan 02, 2022
The property is located right on the main road and in the beginning of the main town ! The food was good but the overall service is not that great. they don’t have enough staff too to do timely service. property is not well maintained. many a things are broken in bathroom or does not work !! Since there are not many choices, I ended up booking this hotel !
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Emerald Dove has replied on Jan 15, 2022
Dear guest, thank you for the feedback on your stay. We have taken up your points on priority. We will definitely look into this for sure. Looking forward to serving you on your next visit. Warm regards, management. Read more
Hotel room condition.
Rated 3.0 by Balaji Gopalan . Family Traveller . Oct 31, 2021
I am not satisfied with the money what i paid to the property. Rooms were not clean, smelly and uncleaned toilet facilities. Friendly staffs but need to improve cleaning. No room spray and no hot water heater for individual rooms. So the initial stage user run out the ghyser water from the over head tank.
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Location ok but food & break fast very worst
Rated 1.0 by Prabha Devi . Couple Traveller . Oct 05, 2021
Morning hot water not coming breack fast totely wast room cleaning ok safety standards ok
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Emerald Dove has replied on Aug 09, 2022
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Read more
Decent stay @ emerald dove
Rated 5.0 by SATISH BURUGU . Couple Traveller . Sep 26, 2021
Hotel is located at entrance of yelagiri hill top area. Resort is small and good. Rooms are spacious, ac, hot water facility is available. Hotel serves vegetarian food and for non vegetarian food you need to visit restaurant beside the hotel. It is 1km to boat house and overall it was a good stay at emerald dove. I recommend this hotel
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Emerald Dove has replied on Oct 08, 2021
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We have noted your comments with great concern. Please ... Read more
Looks fine.
Rated 3.0 by Saravana Kumar chockalingam . Couple Traveller . Aug 05, 2021
Place are awesome.
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Emerald Dove has replied on Aug 09, 2022
Dear guest, we are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our team members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity t... Read more