Review Of Astera Villa Canggu

Name: Astera Villa Canggu
Address: Jalan Padang Linjong No.8x, Bali, 80361, IDN

Canggu, Bali | 17.2 km drive to Ngurah Rai International Airport

User Ratings

4.2

Very Good

164 Ratings from other platforms

Location4.2

Cleanliness4.5

Amenities4.5

Wifi4.7

Traveller Impressions

Staff at Astera Canggu property redefine hospitality with their exceptional service. The staff's genuine care, attention to detail, and willingness to go the extra mile for guests create a sense of being truly pampered. Cleanliness is close to zero, and the property needs to improve in this aspect. Location is good, central to shops, cafes, and the beach. The Room is stunning, with a private pool, modern, and well-equipped with everything you need. The Food & Dining needs improvement, and the breakfast could be better.

Staff
The staff at the property were exceptional, friendly, and helpful. They went above and beyond to ensure that guests had a comfortable and enjoyable stay. Many guests mentioned that the staff made them feel welcome and like VIPs. The staff provided personalized services, such as arranging transportation, recommending local attractions, and catering to dietary restrictions. Guests appreciated the staff's attention to detail and willingness to go the extra mile.
Cleanliness
The cleanliness of the property was outstanding, with many guests commenting on how well-maintained and spotless everything was. Guests appreciated the attention to detail in cleaning, such as fresh linens and towels, and the cleanliness of the private pools and public areas. The staff was also praised for their efforts in keeping the property clean and tidy.
Location
The location of the property was highly praised by guests, with many commenting on its convenience and accessibility to local attractions. Guests appreciated being close to restaurants, cafes, and the beach, while still being able to enjoy a peaceful and quiet environment. Some guests also mentioned the property's proximity to nightlife and shopping areas.
Room
The rooms at the property were described as beautiful, modern, and comfortable. Guests appreciated the attention to detail in the room design, such as the smart home features and private pools. Many guests also mentioned the comfortable beds and high-quality furnishings. Some guests noted minor issues with the room, such as the positioning of the TV or the lack of a table to eat on outside.
Food & Dining
While the property received high praise for many aspects, the food and dining options were a common area of criticism. Many guests found the food to be below par, with some describing it as terrible or not enjoyable. Some guests also noted issues with the breakfast, such as small portions or cold food. However, a few guests did enjoy the diverse menu and international flavors offered.