Very old and basic amenities only
Nice breakfast, clean and helpful staff
alexander.partnerApr 05, 2024 Was great a few years ago but now is run down. It badly needs room upgrades. Disgusting grey and frayed bath towels were a shock. Not to Mercure standard.
Three rooms that we've got upon check in was dirty , hairs all over the carpet. Bathroom is dirty, carpet is dirty.
The staff is unpleasant
overall condition of the hotel rated as 4 star was not suitable at all.
The breakfast was over price
We have requested quiet floor but the room we've got was so noisy as it was facing the main road.
One of the best hotels in Bandung, staff is very courteous and the breakfast buffet is outstanding.
Unfortunately the pool was closed for maintenance which was something I would have looked forward to.
muhammad a.familyMay 18, 2023 Variety of the breakfast
philip.partnerMay 28, 2022 Clean, well located and great breakfast
Street noise unbearable all night long
Short visit - Positive experience
First time at this hotel and, notwithstanding the Covid, all hotel personnel was very friendly, trying to solve any discomfort caused by. Hotel was almost empty, like I assume, all hotels in this period.
Breakfast was acceptable even if limited in variety due to the above.
Plenty of TV channels. Internet working yes and not but not depending on the hotel. My mobile phone internet was working yes and not at the same rhythm.
Room spacious, A/C system effective and silent
A nice and clean Hotel, breakfast was good, the parking area is not enough space for customer car, but it was oke for the valet parking
Okay for an overnight stay. Location good but transport is limited option
punitha.partnerAug 18, 2019 Rooms were clean. Beds and pillows comfortable. Lots of TV channels. Staff polite n helpful.
Nice hotel, clean room and comfortable bed
Nice hotel, clean room, comfortable bed, tv with multiple channels
recommended for stay while visiting Bandung
very convenience especially for the breakfast menu so various
Overall 4/10
1. Check in - Hotel mixed up my room type and thus it took a long time for Front Desk to check and confirm.
2. Room Toilet - Stained and Moldy. there was somebody's hair in the shower and toilet seat
3. Bed - Sheets were stained and old. There were pen marks and yellow stains
4. Pool - Too small to even bother trying to swim
5. Parking - over crowded. at least there is free valet parking
6. Breakfast - the only thing I liked about this hotel. Lots of variety and the menu changes each day
Would I return to this hotel: definately no
Good experience accept fr the sudden earth quake which hit tasik malaya n we felt it till bandung. Trembling in the middle of the nite. Ut was an experience..everybody gone down frm the hotel. But the botel staff was calm n collective in handling the situation...
Hotel is clean and comfortable. Value for money. Breakfast is good.
the hotel was clean. Breakfast was very good. over all good value for money and convenient location.
