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Review Of ibis Surabaya City Center Hotel0123401234

Surabaya Center, Surabaya

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • BUSINESS
    • SOLO
    4.0

    Very Good

    4 User Reviews and 13 Ratings

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    Guest Reviews

    Ok for the budget

    Rated 3.0 by Sutanu Pati . Solo Traveller . Aug 19, 2024

    Good hotel and accommodation but yoy have to ask for everything and bot necessarily you will get promptly. Breakfast very average.

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    Stay at ibis suraba

    Rated 2.0 by Reeti Basu . Solo Traveller . Jul 17, 2024

    I had a stay for a night. I checked in late so the expectation was that the room will be ready but it was far from that. There was no toiletries, tea-coffee. I had to call twice to arrange everything. What i later realised that they don't provide anything without asking. The bathroom was extremely small, and there was a leakage in the jet spray, no disposal bag and the side of the body-hair wash container had black spots. The breakfast was very average. There was no salt or pepper on the table. I had the dinner at the restaurant and realised that getting the attention of a staff to order, or asking for a bill is a challenge. However, the receptionist was good and kept my luggage after check in for an hour. They could do much better with the food and basic service in the hotel.

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    Ibis surabaya

    Rated 5.0 by Jerome Simon . Business Traveller . Jun 07, 2022

    Nice staff gud service specially a person named dickey who works there on the front desk would like to visit again great service the only thing i would suggest is a atm should have been there or a currency exchange. Besides that everything is fine neat n clean thx

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    Smaller rooms

    Rated 3.0 by Vinay agarwal . Aug 31, 2018

    The hotel was situated at the center of Surabaya with the hotel staff was courteous and helpful but the size of the rooms were smaller then what I expected.

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