The hotel is huge but empty. The other hotels in the lake are all shut down. Our hotel was the only place to eat. At the small place open for dinner there was only ONE lady trying to do everything all by herself!!! We had to wait a long time to be served. She took orders, cooked & served the customers & didn’t have time to bus the tables. The breakfast was included with our room & it was okay. The waterfall was impressive. The onsen is huge but empty. I was the only one in there.
Most facilities especially the onsen are old and worn-out. Don't understand while open air onsen closed in winter which is what we most enjoyed. Another thing we don't understand is the hotel charged extra 50 yen for using the hot spring (on top of the 150 yen tax) Breakfast is terrible. Surely will not book again.
Comfortable room even little bit old, Sauna onsen was OK. The Japanese dinner set was good and delicious.
verified t.selfJun 02, 2020 Nice big hotel. Was empty and dated but great value. comfortable and good location
Good breakfast and dinner included. I enjoyed the onsen. Free shuttle bus service to and from Hachinohe Shinkansen Sta. in winter
Breakfast is the same for 3 days we stayed. Dinner is better.
Futon too thin, each nite we need to double the futon.
Hotel fast response to our request for non smoking rooms, but since all are smoking rooms, they deodorized our rooms, and no smoking smell when we arrived. Great service
verified t.familyOct 29, 2019 Loved the onsen and the traditional feel of the place.
It would be good if they had English language information book for the complete instructions available
Restaurant closed at 6:30 at night so we couldn't get anything to eat
old and poorly maintained hotel
We were put into rooms that are old and Poorly equipped. There are no towels and only hand cleaners in the room. Only one noodle place to eat and breakfast was terrible! I will never recommend this hotel to anyone.
verified t.partnerSep 20, 2019 Location near the lake, just a short walk is great. It is not lake-side. We got half board. Our room was small Japanese style in new wing that strongly smelled of some type soyu, even after airing. It got too chilly to keep the window open, so I asked if we could switch rooms. Staff is very nice, but replacement was in older wing, nicer room, but clearly not Non-smoking with burn marks on the carpet near the window. We kept the first room. Fixed dinner food left me vaguely unsettled, but the breakfast was fine. For what you pay and the locale, it's fine. Drive around the lake is fantastic. Gorge approach to hotel, we were just a little early to catch the fall colors, but fantastic scenery. Onsen is fine too, older, but fine. 3 tour buses showed up when we checked in.
hktourist.familyAug 06, 2019 Room has smoking smell strongly. Dinner and breakfast are not good i have ever seen in Japan. Front desk cannot understand English hard to communicate
we went during the winter for the towada winter story
they provide free shuttle bus from station to hotel
and also from hotel to lake towada winter story
room is nice. spacious
The hotel was expensive but they have free shuttle bus from Hachinohe station to Towada Lake for 2 hours and big room but not included breakfast and when check-out we have to paid 200 yen per person separated from room rate so included It was expensive.
verified t.friendsMar 05, 2019 shuttle bus from hachinohe station to lake towada in winter seaon
Nice location beside Lake Towada.
Believe it will be even beautiful and scenic during Autimn.
Great location for Lake Towada and Oirase
The hotel is in an excellent location for Lake Towada (5 min walk) and Oirase stream (~30 min drive or bus). The hotel itself is functional with restaurants and a gift shop on site, but is also very dated and would benefit from renovations. The local area is very quiet, especially at night. It's worth noting that unlike most towns in Japan, there are no mainstream convenience stores nearby for snacks and everyday items. A walk to the lake is recommended as there are some amazing views, nice coffee shops (selling Apple pies made with local Aomori apples), a bronze "Statue of Maidens" and boat rides to take in the scenery.
Big hotel with average service
Hot spring is nice. Dinner is so so.
Not many tourists at the lake area even summer very comfortable to walk around.
Very Japanese clean and nice. No English speaking staff b. Beautiful quiet area
