There was no house keeping. It was supposed to have a pick up service, but they didn’t honor. I will not stay there again.
Incredibly friendly staff, when I asked about the nearest shops I was given a lift into the town and back, a very kind gesture after a long day cycling to the area. Food was excellent and the onsen was lovely, amazing views of Fuji as well. Thoroughly recommended.
Get the dinner. Its worth it if you are visiting. Trust this
This is a very lovely hotel. We would definitely recommend it.
The room was Japanese style, very comfortable and spacious. The onsen was very clean and relaxing.
The staff don't speak much English but they were always so sweet and thoughtful, always using a translation app to explain everything.
The only negative side is the location as it isn't easy to get there by public transportation, but they do provide a free shuttle service to and from the hotel to the bus stop. You just need to give them a call to make a reservation in order to be pick up at the bus station. If you don't speak Japanes, you can ask the staff at the tourist office to help you with making a call for you with your arrival time and there will be someone waiting for you at your arrival.
All and all a very pleasant and great stay!
Very nice authentic with amazing staff especially Front Desk Team was really helpful and kind.
Couldn't Have Found A Better Place For Fuji
We absolutely loved our stay! The staff was so friendly and helpful. The meals were TO DIE FOR! We stayed for four nights and I only wish we could have stayed longer! The rooms were very pleasant, the view from the ladies sauna was amazing. I have nothing but the best things to say about it!
Lovely stay at an inn set in the trees above the lake. Excellent dinner and breakfast with friendly and attentive staff.
古い施設であるのが至る所から感じられました。
夕食は美味しかったです。ただ8時までに食べ終わらないと対応できないと言われて、食事中にバタバタと片付けが始まってしまいました。
たかみ.family_with_childrenJul 02, 2023 静かで森林が多く癒されました。
wifiが無いだけでなくインターネット環境が全く無い。
携帯電話も部屋の中は圏外で全く使えず、観光地を調べることすら出来ない。
受付の方がとても親切で、丁寧に対応してくれました。2階の展望風呂の眺めが良かったです。残念ながら富士山は半分しか見えなかったですが、温泉に入りながら富士山を見れたらとても素晴らしいと思いました。
verified t.selfFeb 10, 2019 wifiが部屋では使えず、公共のエリアだけだった。事前に明記してほしい。
チェックアウト時、手際が悪かった。
道志みちが好きで、度々、山中湖へは行っています。
帰り道は、三国峠を通って来ました。
道の横には残雪がありました。
WiFiが部屋では使えないという意見がありましたし、
繋がりにくい。
部屋でもLTEの電波は強く入っていて、問題はありません。
ホテルというより保養所のような施設。新しくはないものの清潔な和室（１０畳）に家族４名で宿泊。お風呂は
大きくないものの温泉を引いており快適。周りは車がないと少し不便。
朝食開始時刻がもうちょっと早ければもっとよかった。
全てにとても良かったが、朝食開始時刻がもう少し早ければもっとよかった。
