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COUPLE
FAMILY
SOLO
4.4
Excellent
11 User Reviews and 26 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Siddhi Prabhu . Family Traveller . Oct 29, 2024
Great room extremely digitalized but only one issue. No iron or hot water kettle in room. Day 1 even the shampoo wasn't there
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Average Stay
Rated 3.0 by TrilokPrakash Nanda . Oct 13, 2024
The hotel is well located, but the hotel room bathroom is very small, and bathroom floors are very fragile. There's a false plastic floor/ cover on top of the actual floor, and there's an air gap, so one feels like the bathroom floor can collapse at any time. Whenever u step on the bathroom floor, it makes a popping or cracking noise because of the air gap. I asked to change my room because of the fragility of the bathroom floor. The hotel inspected the issue & agreed something was wrong. Since it would take them 2 days to fix the issue they agreed to give me another room. The 2nd room bathroom floor was better but not sturdy as a usual floor should be.
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Tech driven sta
Rated 5.0 by Sharik Ali Abbas . Couple Traveller . Sep 24, 2024
Pros - tetchy room, everything is controlled via an ipad, helping receptionist, early check-in provided and kept luggage for a few hours after checkout. Breakfast was good and unique although the spread seems a little less for the amount charged. Cons - no lock on the bathroom door, if you are a couple or extremely comfortable with your room partner then fine.
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Wonderful modern stay at prime lo
Rated 5.0 by PANKAJ KESHARWANI . Couple Traveller . Aug 28, 2024
It is one of my new experiences with chic and modern style hotels. All the amenities were available. The best part of this hotel is it's location in batik bintag. Highly recommend.
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1 day sta
Rated 4.0 by Vipin Nair . Couple Traveller . Aug 25, 2024
Quick check-in process. Lights, tv, blinds all can be controlled through a tab. Clean and comfy room. Good indian eateries nearby. Very small spread for the breakfast
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Good Stay
Rated 4.0 by Ronnie Raju . Aug 20, 2024
Good hotel for the budget, but a but of walk from metro
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Good Stay
Rated 4.0 by Prashant Poojary . Jul 26, 2024
I recently stayed at citizen m hotel in kuala lumpur and had a pleasant experience. The hotel's modern design and self-check-in kiosks made the process smooth and efficient. The room, though compact, was comfortable and equipped with high-tech amenities. The communal spaces were inviting, and the 24/7 canteenm was convenient for snacks and drinks. The location was ideal, close to many attractions and public transportation. The staff were friendly and helpful. Overall, citizen m kuala lumpur is a good choice for a comfortable and modern stay in the city.
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Modern hotel & comfortable stay
Rated 5.0 by Mohit Garg . Family Traveller . Jun 03, 2024
Citizenm proved to be a great start for our malaysia holiday, we stayed for two nights and loved everything about the hotel. From easy check in & checkout process to automated controls (lights, tv, climate & curtains ) in the room. Everything was delightful. Large bed provided extra comfortable sleep
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Excellent Stay
Rated 5.0 by PRATEEK AGARWAL . Dec 24, 2023
The hotel was superb and the staff was also cooperative. Breakfast could have more options. Hotel is very neat and clean
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Looks more like transit stay@ kuala-lumpur city center
Rated 3.0 by Manas Kumar Panigrahi . Family Traveller . Feb 26, 2023
Very basic stay, no luxury of space just 150-200 sqft. Perfect location but no value for money. No staff for services, carrying luggage or show you around hotel. No lobby at all, and namesake lobby looks like hostel. Only if you need city center market area and dont stay in hotel room, just use it for sleep i g its good. Very far from airport, around 45kms.
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Centrally located and good staff
Rated 5.0 by Prasanta Kumar Mishra . Solo Traveller . Sep 13, 2022
Location is very good as it is centrally located and very near to many desirable places to be visited in qualm lumpur. Pavilion mall which is a very premium mall having all premium brands and a must visit here is very much in walking distance and other malls are also nearby. The places like china town is only 1. 1 km from the hotel and central market is also nearby. Changkat which is known for nightlife is very nearby and in walking distance. Staffs in the hotel are very much friendly. One common policy in all hotels in qualalumpur is that they never allow check in before the time mentioned during booking so the same is in this hotel also. Breakfast quality was good although limited options. One very special good point that they serve brewed coffee like any typical coffee shop as a part of breakfast and i had never such experience in any hotels till date. Friendly interaction by the staff had given me a homely feeling here. Wish the staffs in any hotel should be like the staffs in this hotel. I will strongly recommend this hotel from all aspects.
