The room, unfortunately, got downgraded from what I've booked a week before my stay. Was promised to refund but haven't done it yet
abdillah.partnerJul 08, 2022 Spacious room but not so clean, old equipment. Breakfast was good with variety of food. But overall just average hotel, I won’t come back again.
Its a resort but not quite, over priced food. Hard to get to city from the resort and room had no hot water and not very clean. Needs a major upgrade
1 night at Duyong Marina Resort
We stayed for a night at the Chalet Serambi. Externally the facilities looks okay but inside were terrible. Our room was poorly maintained, aircond unit was noisy, the bedsheet was not clean, iron is broken, in summary the facilities need to be upgraded and refurbished. Not worth of 5 star hotel.
Over rated ! Not maintained !
Over rated! Not maintained!
The interior is not well maintained. Furniture is OLD. Lighting is soo good...
fiona.partnerFeb 14, 2020 We stayed 2 nights at the resort, it was low season so not many other guests for a rather large looking resort. The hotel staff were friendly but many didn’t speak English and not accustomed to servicing international travellers. The room was ok but bathroom was really rundown and not very clean. The overall resort is old and could use a refresh.
zamalolaily b.Jan 13, 2020 Generally good but not really satisfy with the condition of the bath room.look old and rusty at certain part of the sink.
verified t.partnerSep 16, 2019 Good place.
Nice environment.
Great food.
Room is great but need to check on certain equipment which is quite old and not function.
verified t.partnerSep 01, 2019 Can get lost at night..
verified t.family_with_childrenAug 22, 2019 The room is spacious. But during hot day, it will take some times for the air conditioning to cool the entire room.
verified t.family_with_childrenAug 17, 2019 WORST HOTEL EVER. THE ROOM IS SUPER DUSTY. DO NOT TRUST THE PICTURE. THEY EVEN HAVE FINGERPRINTS ON THE SLIDING DOOR. THE SWITCH IS BROKEN. THE AIRCOND TOOK SO LONG TO COOL. THE ROOM SERVICE FOOD IS ALSO TERRIBLE. NOT SATISFY FROM THE BEGINNING. WE ARRIVED 1 HOUR EARLY (2PM), THEY SAID THE HOTEL IS FULL. NEED TO WAIT 3PM. NO EARLY CHECK IN ALLOWED. SHARP 3 PM I WAITED AT THE RECEPTION, AND SAW THEY KEY IS ALREADY THERE (PERHAPS ALREADY THERE 15 MINS EARLIER) BUT NO ONE CARE TO CALL ME. THE HOTEL IS OLD AND NEED TO BE RESTORE. 100% NOT SAME AS PER PICTURE. PICTURE DO LIE! ANGRY & UNSATISFIED CUSTOMER OVER HERE. WILL NEVER RECOMMEND OR COME BACK! WORSE!
verified t.familyAug 06, 2019 kebenaran membawa kereta masok ke dlm kawasan bilik supaya senang penyewa bergerak .
The toilet was terribly dirty
My room 2801..need to do something with clogged pipe in shower.. The rest, perfect.. I like nasi dagang terengganu the best
verified t.familyJun 10, 2019 Location that’s all. The cleanliness was horrible and the bathroom was awful
muhammad.family_with_childrenJun 02, 2019 The room conditions were not clean including the surroundings. The wood bees and mosquitoes became the unwanted visitors of the room. The food was terrible. It is definitely not a 3 stars.
verified t.partnerMay 02, 2019 Like about landscape.
